NHTSA lists 4 safety recalls and 25 owner complaints for the 2021 Kia Sorento. Most complaints involve power train (21) and engine (8). The EPA rates it 24–26 mpg combined, and NHTSA gives it 4 stars overall.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Sorento model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2003 | 308 |
| 2004 | 220 |
| 2005 | 307 |
| 2006 | 242 |
| 2007 | 154 |
| 2008 | 217 |
| 2009 | 55 |
| 2011 | 1,520 |
| 2012 | 880 |
| 2013 | 983 |
| 2014 | 988 |
| 2015 | 755 |
| 2016 | 1,262 |
| 2017 | 808 |
| 2018 | 255 |
| 2019 | 435 |
| 2020 | 140 |
| 2021 | 25 |
| 2022 | 194 |
| 2023 | 126 |
| 2024 | 44 |
| 2025 | 77 |
| 2026 | 6 |
“When driving between 10 to 50 mph with foot on gas pedal my car won’t jerk sputter and lose complete loss of power while making a turn. I have to release my gas pedal and push back down and it takes a solid couple seconds to get any power back. I’ve been almost hit a couple times in the last two weeks because as I’m turning my car just loses all power.”
“This is my third report regarding a dangerous loss of drive power on my vehicle, which completely matches NHTSA Recall 22V760000. Kia of Rainbow City in Alabama diagnosed the failing transmission oil pump in March 2026 but refused to honor the recall because a software patch was previously marked 'complete.' The dealership has since deactivated my digital access to the inspection report. The manufacturer is actively leaving a verified, life-threatening safety defect on the road.”
“On XXX im driving my 2021 Kia Sorento sx it stalled while driving in the mist of traffic engine light comes on and I had my car towed contacted Kia of Bowie they are giving me a hassle contacted them because this is a safety issue from the beginning I have mentioned gas smell coming from the oil dipstick now the car has say and the gas has evaperated and they are saying no gas smell contacted corporate and Istill have no results. This is a serious issue and I am being mishandled and treated as if this is not a severe safety hazard and needs to be addressed by Kia I am asking for assistance PLEASE IN SERIOUS SAFETY MATTER.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Sorento FWD Auto (S8), 4 cyl, 2.5 L · Front-Wheel Drive | 24 | 29 | 26 | $2,450 | 342 |
| Sorento FWD Auto (AM-S8), 4 cyl, 2.5 L, Turbo · Front-Wheel Drive | 22 | 29 | 25 | $2,550 | 360 |
| Sorento AWD Auto (AM-S8), 4 cyl, 2.5 L, Turbo · All-Wheel Drive | 21 | 28 | 24 | $2,700 | 375 |
| Sorento AWD Auto (S8), 4 cyl, 2.5 L · All-Wheel Drive | 23 | 25 | 24 | $2,700 | 366 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
4 safety recalls as of Nov 3, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 25 complaints with NHTSA. The most-cited components are power train (21), engine (8), fuel/propulsion system (3). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2021 Kia Sorento at 24–26 mpg combined, depending on engine and drivetrain (4 versions rated).
NHTSA's New Car Assessment Program gives the 2021 Kia Sorento 4 out of 5 stars overall.