NHTSA lists 2 safety recalls and 44 owner complaints for the 2024 Kia Sorento. Most complaints involve electrical system (11) and structure (7). The EPA rates it 23–26 mpg combined, and NHTSA gives it 5 stars overall.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Sorento model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2003 | 308 |
| 2004 | 220 |
| 2005 | 307 |
| 2006 | 242 |
| 2007 | 154 |
| 2008 | 217 |
| 2009 | 55 |
| 2011 | 1,520 |
| 2012 | 880 |
| 2013 | 983 |
| 2014 | 988 |
| 2015 | 755 |
| 2016 | 1,262 |
| 2017 | 808 |
| 2018 | 255 |
| 2019 | 435 |
| 2020 | 140 |
| 2021 | 25 |
| 2022 | 194 |
| 2023 | 126 |
| 2024 | 44 |
| 2025 | 77 |
| 2026 | 6 |
“While braking in a left hand turn lane waiting for the vehicles in front to turn left through an intersection, the vehicle stalled, shut off, and forced a manual restart in the turn lane. This same sequence happened again at another red light when the brake was engaged. The dealership the car was purchased from would not evaluate the car as they stated it is under factory warranty and should be evaluated at the manufacturer. The closest Kia manufacturer has been notified, but they have not inspected it, as they stated they have a lift malfunction and do not have the ability to run diagnostics until at least 10/16/26. No warning lamps or messages appeared prior to the hard stop. After the car stalled, there was a message that appeared stating the car would need to be manually restarted by putting it in park or neutral and engaging the start button. It took 2 tries to restart the car. A police officer did pull up behind me for my safety while the car was stalled, but they let me go when the car restarted. My safety was put at risk as this happened while actively trying pull up to and through a busy intersection in a double left-turn lane. The car stalled right…”
“The front bumper grill to this Sorento model, among others, has a major design flaw that causes the radiator to be highly vulnerable to debris. A rock struck and punctured my radiator causing it to aggressively spray engine coolant, eventually leading to my engine overheating. I found this incident to be an extremely odd and rare situation considering I was only driving on paved suburban roads. After some further investigation online, it appears there are several other customers across the country that have encountered this same issue. Many even displaying tutorials on how they have rigged their Kias with reinforced plastic grates to protect their radiators from further damage. Really? This is what consumers are being forced to do in 2026 to protect their front radiators on a modern vehicle? These damages occur way too easily on normal city roads and not on rough terrain (despite my xline model specifically being marketed as a rugged outdoor vehicle). This easily avoidable design flaw is due to the large openings in the front grill. I have driven thousands of miles across the country in far less rugged vehicles, including many years in "rocky" Colorado, and…”
“Delayed Shifting: Noticeable delay when shifting from park to drive or reverse. Slipping Gears: Slipping out of gear unexpectedly. Rough Shifting: A rough or jerky shifting Warning Lights: The check engine light or transmission warning light may illuminate on the dashboard.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Sorento FWD Auto (S8), 4 cyl, 2.5 L · Front-Wheel Drive | 23 | 31 | 26 | $2,450 | 339 |
| Sorento AWD Auto (S8), 4 cyl, 2.5 L · All-Wheel Drive | 23 | 28 | 25 | $2,550 | 357 |
| Sorento AWD Auto (AM-S8), 4 cyl, 2.5 L, Turbo · All-Wheel Drive | 20 | 27 | 23 | $2,800 | 389 |
| Sorento FWD Auto (AM-S8), 4 cyl, 2.5 L, Turbo · Front-Wheel Drive | 20 | 29 | 23 | $2,800 | 382 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
2 safety recalls as of Nov 3, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 44 complaints with NHTSA. The most-cited components are electrical system (11), structure (7), power train (5). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2024 Kia Sorento at 23–26 mpg combined, depending on engine and drivetrain (4 versions rated).
NHTSA's New Car Assessment Program gives the 2024 Kia Sorento 5 out of 5 stars overall.