NHTSA lists 3 safety recalls and 140 owner complaints for the 2019 Kia Soul. Most complaints involve engine (88) and electrical system (15). The EPA rates it 27–108 mpg combined, and NHTSA gives it 5 stars overall.
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Soul model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2010 | 135 |
| 2011 | 194 |
| 2012 | 515 |
| 2013 | 667 |
| 2014 | 905 |
| 2015 | 908 |
| 2016 | 823 |
| 2017 | 290 |
| 2018 | 223 |
| 2019 | 140 |
| 2020 | 388 |
| 2021 | 239 |
| 2022 | 95 |
| 2023 | 54 |
| 2024 | 30 |
| 2025 | 12 |
“Engine seized while driving with no warning. Dealer has submitted findings to kia corporate techline for powertrain warranty claim which is requesting a $700 engine teardown at my expense”
“My 2019 Kia Soul has been professionally diagnosed with DTC B162000, “Internal Fault – Replace SRSCM,” involving the Supplemental Restraint System/Airbag Control Module. My repair shop documented this diagnosis on August 24, 2026. Kia Safety Recall SC226 / NHTSA Recall 22V-031 addresses an Airbag Control Unit defect in certain 2017-2019 Kia Souls and specifically addresses vehicles exhibiting DTC B1620. However, I have been informed that my VIN is not included in the recall and the recall repair is therefore unavailable for my vehicle. I am concerned that my vehicle may have the same safety defect despite being excluded from the recall population. The airbag system is safety-critical, and I am requesting that NHTSA investigate whether the affected population should include additional 2019 Kia Soul vehicles.”
“The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contact’s vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was severely damaged, but the air bags did not deploy. Additionally, the seat belt malfunctioned and failed to secure the contact in the seat, causing the contact's chest and stomach to impact the steering wheel. The contact sustained a bruised chest and neck injury but had not yet sought medical treatment. The contact stated that an appointment was schedule to see her Primary Care Physician. The contact was unaware of any injuries to the other driver. A Police report was filed at the scene but was not available. The vehicle was towed away from the scene. The contact stated that the vehicle was destroyed. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Soul Electric Auto (A1) · Front-Wheel Drive | 124 | 93 | 108 | $700 | — |
| Soul Auto (AM7), 4 cyl, 1.6 L, Turbo · Front-Wheel Drive | 26 | 31 | 28 | $2,300 | 320 |
| Soul Auto (S6), 4 cyl, 1.6 L · Front-Wheel Drive | 26 | 31 | 28 | $2,300 | 319 |
| Soul Auto (S6), 4 cyl, 2.0 L · Front-Wheel Drive | 25 | 30 | 27 | $2,400 | 334 |
| Soul Man 6-spd, 4 cyl, 1.6 L · Front-Wheel Drive | 24 | 30 | 27 | $2,400 | 335 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
3 safety recalls as of Oct 27, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 140 complaints with NHTSA. The most-cited components are engine (88), electrical system (15), air bags (15). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2019 Kia Soul at 27–108 mpg combined, depending on engine and drivetrain (5 versions rated).
NHTSA's New Car Assessment Program gives the 2019 Kia Soul 5 out of 5 stars overall.