2016 Lincoln MKZRecalls, problems, MPG & safety

“The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, and the vehicle became difficult to steer. The contact stated that the front end made an abnormal humming sound. The vehicle experienced a loss of power steering assist functionality. The contact pulled over, and the vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.”

“regarding the rear view camera. It stopped working intermittently and now it shows the picture inverted (backwards) I see an extensive list of vehicles that have been recalled, but my vin is not listed. How do I get this repaired?”

“The contact owns a 2016 Lincoln MKZ. The contact stated that while the vehicle was parked, the contact became aware that the brake light had remained illuminated. The contact stated that the failure occurred while the vehicle was unoccupied. In addition, the contact stated that while the vehicle was parked, the gear shifter independently shifted out of park. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed brake pedal bumper stop. The contact was informed that the brake pedal bumper stop was detached and caused the brake light to remain illuminated. The contact was advised to contact the dealer. The contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 72,000.”