Problems · NHTSA complaints
2003 Lincoln Navigator problems
Owners filed 127 complaints about the 2003 Lincoln Navigator with NHTSA between Sep 2002 and Apr 2026. The most-cited component is suspension (38).
Complaints
127
Filed with NHTSA
Crashes
6
Reported by owners
Fires
3
Reported by owners
Injuries
15
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Suspension38
- Electrical system22
- Structure18
- Air bags14
- Power train13
- Visibility13
- Engine and engine cooling10
- Vehicle speed control7
- Service brakes, hydraulic7
- Equipment6
- Engine4
- Exterior lighting3
- Steering3
- Tires3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
3
16
22
9
5
1
4
11
22
13
4
1
6
3
1
0
1
2
0
0
1
0
1
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2002 | 3 |
| 2003 | 16 |
| 2004 | 22 |
| 2005 | 9 |
| 2006 | 5 |
| 2007 | 1 |
| 2008 | 4 |
| 2009 | 11 |
| 2010 | 22 |
| 2011 | 13 |
| 2012 | 4 |
| 2013 | 1 |
| 2014 | 6 |
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 0 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 0 |
| 2026 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Suspension
38 reports2 crashes
“TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. ALSO, A "CHECK THE SUSPENSION" MESSAGE ILLUMINATED INDICATING THAT THE REAR SHOCKS FAILED TO WORK. THE VEHICLE WAS TAKEN TO A DEALER, WHO INDICATED THAT THE PASSENGER SIDE RUNNING BOARD SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER SEVERAL TIMES; HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.”
Electrical system
22 reports2 fires
“Odometer Fraud. The contact purchased a 2003 Lincoln Navigator. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 160,000. The contact reset the mileage, and the display showed 247,000. The contact had not contacted any other agencies. The VIN was not available.”
Structure
18 reports
“TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT NOTICED THAT THE HATCH BACK DOOR WAS RUSTED . THE DEALER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS ALSO AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 83,000.”
Air bags
14 reports3 crashes
“I WAS DRIVING INTO A PARKING LOT WHEN SPONTANEOUSLY BOTH SIDE AIRBAGS DEPLOYED CAUSING ME FIRST DEGREE BURNS AND CONTUSIONS ON MY FOREARM, FACE AND CHEST. ALSO MY DAUGHTER HAD CONTUSIONS ON FOREARM AND HEAD. *TT”
Power train
13 reports2 crashes
“TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE ATTEMPTING TO SHIFT, THE TRANSMISSION FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT STATED THAT THE DRIVER HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO PREVENT THE VEHICLE FROM ROLLING AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.”
Visibility
13 reports
“VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVING POLICY AT COST, THIS WAS DUE TO KNOWN PROBLEM, TRANSMISSION CASE AND UNIT WAS SO BADLY DAMAGED THAT IT COULD NOT HAVE BEEN MISSED. PREVIOUS OWNER CONTACTED AND STATED THEY TOLD DEALERSHIP OF PROBLEM. ALSO SINCE VEHICLE WAS OWNED ELECTRICAL SYSTEM HAS GONE HAYWIRE, BATTERY NOT CHARGING PERIODICALLY, ALARM AND LIGHTS OPERATING ON THEIR OWN,LIGHTS STAYING ON, COMING ON AT NIGHT, RADIO STAYING ON DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG WHEN BROUGHT IN FOR ISSUES, THEY KEPT VEHICLE FOR THREE DAYS. HAPPENED SEVERAL MORE TIMES, SAME STATEMENT BY DEALER. I RESEARCHED PROBLEM ON INTERNET AND DISCOVERED TSB'S ON SAME PROBLEMS, BUT NO RECALL. BUT TSBS HAVE EXISTED SINCE 2004, DEALER KNEW WINDSHIELD LEAKS INTO COMPUTER AND MOONROOF CAN LEAK CAUSING SAME PROBLEM,…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.