Problems · NHTSA complaints

2025 Lincoln Navigator problems

Owners filed 14 complaints about the 2025 Lincoln Navigator with NHTSA between Aug 2025 and Oct 2026. The most-cited component is forward collision avoidance (4).

Complaints
14
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance4
  2. Service brakes3
  3. Electrical system3
  4. Steering2
  5. Vehicle speed control2
  6. Back over prevention1
  7. Visibility1
  8. Visibility/wiper1
  9. Lane departure1
  10. Air bags1
  11. Structure1
  12. Service brakes, hydraulic1
  13. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20253
202611

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

4 reports1 crash
“There was a collision of the vehicle with the garage cabinets (full length and attached to the wall)as we pulled into the garage The vehicles forward collision warning did not alert us and the beeps to lets us know we were close did not sound. The automatic emergency braking also did not stop the car from hitting the cabinets in front of us. Notices that this system had issues came as far back as novemember 2025 and officially in march 2026. I had my car serviced and requested all updates after both those times and they said it was safe to drive fully. Picture. included. The car went working and the the manufacturer and the dealer fail us leading to an accident”
Owner complaint to NHTSAFiled Oct 29, 2026Back over prevention, Forward collision avoidanceCrash reportedODI 11774552

Service brakes

3 reports
“Brakes failed while driving. I could not stop. Thank goodness I didn’t run anyone over. First time it happened I had it towed to the dealership- they said they fixed the problem. These are the warnings I got during the loss of my brakes the 2nd time: Antilock Brake Fault Yesterday at 8:22 PM Anti-lock Brake System Fault Yesterday at 8:22 PM Pre-Collision Assist Not Available Yesterday at 8:22 PM Powertrain Malfunction / Reduced Power Yesterday at 8:22 PM Electronic Parking Brake Yesterday at 8:22 PM Powertrain Malfunction / Reduced. There was no warning that this would happen. Second time was very terrifying as I was on the beltway.”
Owner complaint to NHTSAFiled Oct 8, 2026Service brakesODI 11769817

Electrical system

3 reports1 related recall
“This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear Vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The GM informed myself and my husband that they do not have to honor that. They offered a car that did not legally…”
Owner complaint to NHTSAFiled Feb 2, 2026Electrical system, Service brakes, Forward collision avoidanceODI 11715174

Steering

2 reports
“Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immediately after a warning popped on the dash stating "Drive control fault service required." Upon calling roadside and bringing the vehicle to the service center the following was identified. The Vehicle Dynamics Control Module (VDM) failed. This caused the vehicle to detect a rollover, which means the vehicle took control of the steering and brakes according to the service manager and would not allow the driver to intervene. This module was replaced. A cause for the module failure could not be found. The module was not allowed to be inspected and was sent to Lincoln corporate. The service tech was not allowed to open the module and identify the reason for failure. The risk for this part failing means that steering and braking are non operational. In my situation this was…”
Owner complaint to NHTSAFiled Jun 8, 2026Steering, Vehicle speed control, Service brakesODI 11742754

Vehicle speed control

2 reports
“Pre collision pedestrian/cyclist warning automatic braking not working. Dealership tried 2x did all upgrades, checked another vehicle same results. Ford said both to technician and myself. This is normal. So pre collision does not activate in city traffic when they advertise and charge for this feature. Open to accidents and I jury.”
Owner complaint to NHTSAFiled Nov 15, 2025Steering, Vehicle speed control, Forward collision avoidanceODI 11699550

Back over prevention

1 report1 crash1 related recall
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.