Problems · NHTSA complaints
2011 Lincoln Navigator problems
Owners filed 9 complaints about the 2011 Lincoln Navigator with NHTSA between Dec 2010 and Jun 2026. The most-cited component is service brakes (2).
Complaints
9
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Service brakes2
- Power train2
- Electrical system2
- Visibility/wiper1
- Engine1
- Vehicle speed control1
- Other / unknown1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
0
0
0
0
0
1
2
3
0
0
1
0
0
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2010 | 1 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 0 |
| 2014 | 0 |
| 2015 | 0 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Service brakes
2 reports1 crash
“On [XXX] during sunny, dry weather conditions I was travelling north bound on [XXX] at 25 mph, 4 to 5 car lengths behind the next driver. Driver ahead stopped for a crosswalk, I immediately braked and the anti-lock brake system erroneously engaged which did not allow the navigator to appropriately stop which caused a collision.”
Power train
2 reports
“JANUARY 4, 2021- WHILE CRUISING WITH MY FAMILY ON THE INTERSTATE AT A SPEED OF 75-80 MPH, THE TRANSMISSION RANDOMLY SHIFTED FROM 6TH GEAR TO 2ND OR FIRST GEAR CAUSING THE VEHICLE TO SKID OUT OF CONTROL ACROSS BOTH LANES AND SPINNING THE MOTOR AT AN EXTREMELY HIGH RPM. I PUT IT IN NEUTRAL AND I SHUT OFF THE KEY AND COASTED TO A STOP. WE WERE LUCKY THAT THERE WERE NO OTHER VEHICLES IN OUR VICINITY. I STARTED IT UP AND VERY CAUTIOUSLY DROVE HOME. THERE WERE NO ENGINE LIGHTS DURING THE INCIDENT. THE MOTOR WAS/AND STILL IS VERY LOUD IMMEDIATELY AFTER THE INCIDENT. WHEN WE GOT HOME WE LOOKED INTO RECALLS AND TSB'S AND FOUND THAT OUR VEHICLE IS WITHIN THE 2011 TO 2013 RECALL YEARS. WHEN CHECKED BY THE FORD DEALER JAN 1/11/21, NO CHECK ENGINE CODES WERE FOUND. THEY CHECKED THE SOFTWARE AND REPORTED THAT THE MOST RECENT UPDATES ARE ALREADY INSTALLED IN OUR VEHICLE, BUT WE HAVE NO PROOF OF THAT. WE HAVE NOT DRIVEN THE VEHICLE SINCE BRINGING IT HOME FROM THE DEALERSHIP. IF MY WIFE OR KIDS WERE DRIVING WE WOULD ALL BE DEAD. THIS QUOTE IS FROM NHTSA WEBSITE. "THE MOST RECENT UPDATE FROM FEBRUARY 2, 2019 OFFICE OF DEFECTS AND INVESTIGATIONS (ODI) WOULD CONDUCT A SAFETY…”
Electrical system
2 reports
“DRIVERS SIDE WINDOW WON'T ALWAYS GO UP AFTER PUTTING IT DOWN. WORKED BETTER, THOUGH IN VERY SMALL INCREMENTS, WHEN IN MOTION.”
Visibility/wiper
1 report
“WHILE TRAVELING WITH A FULL LOAD AT 65 MPH ON I-95 SB IN MARYLAND THE DRIVER SIDE REAR VENT WINDOW EXPLODED INWARD INTO THE CABIN. THE WEATHER WAS CLEAR, TEMP MID 40'S, NO DEFROSTERS WERE ON, NO TRAFFIC WAS PASSING US.”
Engine
1 report
“WHEN ATTEMPTING TO PUT MY TRUCK IN GEAR, THE BRAKE PEDAL PRESENTED NO RESISTANCE, SUDDENLY THE E-BRAKE LIGHT CAME ON, AND AN ERROR STATED LOW BRAKE FLUID. I ADDED BRAKE FLUID WHICH APPEARED TO RESOLVE THE ISSUE. AFTER DRIVING APPROX. 20 MILES HOME, THE BRAKE ERROR RETURNED, AND THE FLUID WAS AGAIN LOW. I MADE AN APPT WITH THE DEALER THE NEXT DAY THEY WERE OPEN, AGAIN ADDED BRAKE FLUID, AND DROVE THE TRUCK TO THE DEALER. THEY CALLED ME 2 HOURS LATER TO TELL ME THE LEAKING BRAKE FLUID HAD BEEN SUCKED INTO THE ENGINE AND THE ENGINE WAS BEYOND REPAIR AND NEEDED TO BE REPLACED. WHEN THE SERVICE TECH STARTED IT TO MOVE IT A SERVICE BAY, A LARGE AMOUNT OF WHITE SMOKE CAME OUT THE EXHAUSTED AND THE ENGINE BEGAN TO KNOCK. THIS ALL HAPPENED IN THE COURSE OF 24 HOURS AND THE TRUCK WAS DRIVEN LESS THAN 40 MILES FROM THE FIRST ERROR NOTIFICATION TO MY BEING INFORMED THE ENGINE WAS DAMAGED BEYOND REPAIR DUE THE BRAKE FLUID LEAK.”
Vehicle speed control
1 report
“TL*THE CONTACT RENTED A 2011 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 70 MPH AND WHEN THE CONTACT ATTEMPTED TO SLOW DOWN, IT DID NOT RESPOND. THE VEHICLE WAS ABLE TO STOP BY PLACING IT IN LOW GEAR AND REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER BUT THEY WERE UNABLE TO GIVE HIM ANY DETAILS AS IT WAS A RENTAL VEHICLE. THE REPAIRS WERE UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 300. UPDATED 2/17/11 *CN UPDATED 04/27/11”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.