2021 Nissan LeafRecalls, problems, MPG & safety

“I purchased a 2021 Nissan Leaf used on 9/9/2026 from CarMax Burbank with unrepaired NHTSA recalls 25V-655 and 24V-700 documented in my sale paperwork. The salesman told us they were simple recall repairs, nothing to worry about. When I took the car in, the authorized dealer's service advisor warned that the recall reprogramming could likely leave the vehicle inoperable if a battery fault code appeared, and recommended returning the car to CarMax because it was on a stop sale with no batteries available. A CarMax service consultant dismissed the warning as a scare tactic from that specific location, said they couldn't consider taking the car back unless we tried the recall repairs, and sent us to a different "partnered" Nissan dealer. On 10/21/2026, that dealership location recommended the LBC/VCM recall reprogramming, kept the vehicle eight hours, and released it as repaired and drivable. Less than 24 hours later, on 10/22/2026, while driving on the highway in heavy rain in moving traffic, the battery failed with [Warning, Service EV System, Power Reduced]. The vehicle was towed to the dealership on 10/23/2026, where the dealer confirmed the EV battery failed,…”

“So on October 1st, my car, my nissan Leaf went into turtle mode for the first time. And then yesterday, while I was on the highway, it went into turtle mode, dropped down to 50 miles per hour, and I got off the highway, and the car wouldn't move anymore. I had to turn off the car, wait a couple minutes, and turn it back on, and then it worked again. I was told to contact the dealer to get a car rental. The dealer said that they don't have any loaners available and that other customers are waiting. I contacted Nissan, and Nissan is using a third party called Morley to handle this, and Nissan's saying that Morley's in charge of it and Morley isn't responding. I have a car that's under warranty and has an approved battery replacement. They're trying to call buy the battery, and Nissan themselves says that they would provide a rental, but Nissan keeps referring me to Morley and the dealer is not providing me a rental. And I have a car that I believe is a Potential health hazard that I need to feel comfortable driving, and I don't feel like anybody's helping me.”

“The contact owned a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System). The contact stated that while at a dealer charging the vehicle for approximately 15- 20 minutes, there was a fire coming from the front of the vehicle. The fire was extinguished by the fire department after several hours. A Police report was not filed. No injuries, medical attention, or damages were reported. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.”