Problems · NHTSA complaints

2009 Toyota Avalon problems

Owners filed 91 complaints about the 2009 Toyota Avalon with NHTSA between Jan 2009 and Sep 2025. The most-cited component is exterior lighting (25).

Complaints
91
Filed with NHTSA
Crashes
10
Reported by owners
Fires
1
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Exterior lighting25
  2. Steering18
  3. Vehicle speed control18
  4. Electrical system11
  5. Air bags5
  6. Service brakes, electric5
  7. Structure4
  8. Visibility/wiper4
  9. Service brakes, hydraulic4
  10. Engine2
  11. Seats2
  12. Power train2
  13. Service brakes2
  14. Equipment adaptive/mobility2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20096
201021
20114
20122
20137
20147
201514
20164
20178
20182
20195
20205
20212
20221
20232
20240
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Exterior lighting

25 reports1 fire
“When driving my 2009 Toyota Avalon my headlights sporadically go out. Mostly on the drivers side. I have replaced the headlight on 3 separate occasions with in the last 3 Years and each time it cost me $185.00 for labor and the headlight. I also got stopped by the POLICE for it! Now in 2023 the right head light goes on and off sporadically since March 2023. Again, I got stopped by the POLICE! Now it's JUNE of 2023 and both lights went out while driving home at night. We took it to a different repair shop and was FINALLY told that this has been a problem for the 2009 Toyota Avalon for a while as it was a manufacturing DEFECT. A head light ballast I think. Why should I pay to fix this as well as tickets from the POLICE for a manufacturing ERROR!!! Now I have to pay for 2 Ballasts and 2 headlights????.”
Owner complaint to NHTSAFiled Jun 7, 2023Exterior lightingODI 11525878

Steering

18 reports
“The steering wheel telescoping lever is faulty in that it will loosen in its own causing the steering wheel to lunge forward toward the dash unexpectedly with little pressure while driving.”
Owner complaint to NHTSAFiled Aug 13, 2022SteeringODI 11479139

Vehicle speed control

18 reports6 crashes2 related recalls
“TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A FEW VEHICLES DRIVING ON THE ROAD, A CURB, AND A PARKED VEHICLE.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED UNKNOWN INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.”
Owner complaint to NHTSAFiled Oct 30, 2015Vehicle speed controlCrash reportedODI 10787264

Electrical system

11 reports
“DRIVER AND PASSENGER SIDE HEADLIGHTS SUDDENLY STOPPED WORKING. , DISCOVERED THAT BOTH LIGHT BULBS HAD SHATTERED INSIDE THE HEAD LAMP HOUSING. DEALER & TOYOTA USA CONFIRMS THAT TOYOTA HAS CHANGED THE HEADLIGHT HOUSING DESIGN THAT ACCOMODATES A DIFFERENT HIGH BEAM BULB THAT WILL NOT SHATTER. TOYOTA REFUSES TO REPLACE THE HOUSING EVEN THOUGH VEHICLE ONLY HAS 60,000 MILES ON IT. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ELEVATED TO RECALL STATUS. TOYOTA USED, A NOW EXPIRED, EXTENDED WARRANTY TO AVOID THIS BEING A RECALL AS IT SHOULD BE. HOW MANY AFFECTED VEHICLES HAVE TO LOSE DAY TIME RUNNING LIGHTS AND HIGH BEAMS!”
Owner complaint to NHTSAFiled Aug 24, 2021Electrical systemODI 11430364

Air bags

5 reports2 crashes1 related recall
“IN A JUNE 21 "T- BONE" COLLISION IN WHICH I WAS HIT BY AN SUV ON THE LEFT SIDE WHILE DRIVING ON US 20 IN WESTERN MASSACHUSETTS, NONE OF THE SIDE AIRBAGS DEPLOYED. THIS RESULTING IN SEVERE INJURY TO MY LEFT RIB CAGE (11 OF 12 RIBS EITHER BROKEN OR CRACKED). THE SUV HAD RUN A STOP SIGN AND WAS ESTIMATED TO HAVE BEEN GOING 45-50 MPH. THE DRIVER AND PASSENGER FRONT AIRBAGS DEPLOYED, BUT NOT THE SIDE AIRBAGS THAT WOULD HAVE PROVIDED VITAL PROTECTION. I SUSPECT THAT THE SENSORS FAILED TO TRIGGER THE AIRBAG DEPLOYMENT.”
Owner complaint to NHTSAFiled Aug 29, 2018Air bagsCrash reportedODI 11123320

Service brakes, electric

5 reports2 crashes
“I'M THE OWNER OF A 2009 AVALON. TOYOTA'S WEB PAGE HAS A CUSTOMER SERVICE PHONE NUMBER, 1-800-331-4331, FOR ASSISTANCE WITH THEIR RECALL FOR STICKY PEDAL AND FLOOR MAT ENTRAPMENT. I'VE CALLED TWICE. EACH TIME I WAITED FOR 1.5 HOURS, THEN DISCONNECTED SINCE THEY NEVER ANSWER BUT KEEP YOU ON HOLD. THIS DEMONSTRATES THAT ACTIONS SPEAK LOUDER THAN WORDS. TOYOTA IS NOT SERIOUS ABOUT THIS RECALL. NHTSA NEED TO INSIST THAT TOYOTA RESPOND TO PHONE CALLS REGARDING THEIR RECALLED CARS. *TR”
Owner complaint to NHTSAFiled Mar 5, 2010Vehicle speed control, Service brakes, electricODI 10316993
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.