Problems · NHTSA complaints
2009 Toyota Avalon problems
Owners filed 91 complaints about the 2009 Toyota Avalon with NHTSA between Jan 2009 and Sep 2025. The most-cited component is exterior lighting (25).
Complaints
91
Filed with NHTSA
Crashes
10
Reported by owners
Fires
1
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Exterior lighting25
- Steering18
- Vehicle speed control18
- Electrical system11
- Air bags5
- Service brakes, electric5
- Structure4
- Visibility/wiper4
- Service brakes, hydraulic4
- Engine2
- Seats2
- Power train2
- Service brakes2
- Equipment adaptive/mobility2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
6
21
4
2
7
7
14
4
8
2
5
5
2
1
2
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2009 | 6 |
| 2010 | 21 |
| 2011 | 4 |
| 2012 | 2 |
| 2013 | 7 |
| 2014 | 7 |
| 2015 | 14 |
| 2016 | 4 |
| 2017 | 8 |
| 2018 | 2 |
| 2019 | 5 |
| 2020 | 5 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 0 |
| 2025 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Exterior lighting
25 reports1 fire
“When driving my 2009 Toyota Avalon my headlights sporadically go out. Mostly on the drivers side. I have replaced the headlight on 3 separate occasions with in the last 3 Years and each time it cost me $185.00 for labor and the headlight. I also got stopped by the POLICE for it! Now in 2023 the right head light goes on and off sporadically since March 2023. Again, I got stopped by the POLICE! Now it's JUNE of 2023 and both lights went out while driving home at night. We took it to a different repair shop and was FINALLY told that this has been a problem for the 2009 Toyota Avalon for a while as it was a manufacturing DEFECT. A head light ballast I think. Why should I pay to fix this as well as tickets from the POLICE for a manufacturing ERROR!!! Now I have to pay for 2 Ballasts and 2 headlights????.”
Steering
18 reports
“The steering wheel telescoping lever is faulty in that it will loosen in its own causing the steering wheel to lunge forward toward the dash unexpectedly with little pressure while driving.”
Vehicle speed control
18 reports6 crashes2 related recalls
“TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A FEW VEHICLES DRIVING ON THE ROAD, A CURB, AND A PARKED VEHICLE.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED UNKNOWN INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.”
Electrical system
11 reports
“DRIVER AND PASSENGER SIDE HEADLIGHTS SUDDENLY STOPPED WORKING. , DISCOVERED THAT BOTH LIGHT BULBS HAD SHATTERED INSIDE THE HEAD LAMP HOUSING. DEALER & TOYOTA USA CONFIRMS THAT TOYOTA HAS CHANGED THE HEADLIGHT HOUSING DESIGN THAT ACCOMODATES A DIFFERENT HIGH BEAM BULB THAT WILL NOT SHATTER. TOYOTA REFUSES TO REPLACE THE HOUSING EVEN THOUGH VEHICLE ONLY HAS 60,000 MILES ON IT. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ELEVATED TO RECALL STATUS. TOYOTA USED, A NOW EXPIRED, EXTENDED WARRANTY TO AVOID THIS BEING A RECALL AS IT SHOULD BE. HOW MANY AFFECTED VEHICLES HAVE TO LOSE DAY TIME RUNNING LIGHTS AND HIGH BEAMS!”
Air bags
5 reports2 crashes1 related recall
“IN A JUNE 21 "T- BONE" COLLISION IN WHICH I WAS HIT BY AN SUV ON THE LEFT SIDE WHILE DRIVING ON US 20 IN WESTERN MASSACHUSETTS, NONE OF THE SIDE AIRBAGS DEPLOYED. THIS RESULTING IN SEVERE INJURY TO MY LEFT RIB CAGE (11 OF 12 RIBS EITHER BROKEN OR CRACKED). THE SUV HAD RUN A STOP SIGN AND WAS ESTIMATED TO HAVE BEEN GOING 45-50 MPH. THE DRIVER AND PASSENGER FRONT AIRBAGS DEPLOYED, BUT NOT THE SIDE AIRBAGS THAT WOULD HAVE PROVIDED VITAL PROTECTION. I SUSPECT THAT THE SENSORS FAILED TO TRIGGER THE AIRBAG DEPLOYMENT.”
Service brakes, electric
5 reports2 crashes
“I'M THE OWNER OF A 2009 AVALON. TOYOTA'S WEB PAGE HAS A CUSTOMER SERVICE PHONE NUMBER, 1-800-331-4331, FOR ASSISTANCE WITH THEIR RECALL FOR STICKY PEDAL AND FLOOR MAT ENTRAPMENT. I'VE CALLED TWICE. EACH TIME I WAITED FOR 1.5 HOURS, THEN DISCONNECTED SINCE THEY NEVER ANSWER BUT KEEP YOU ON HOLD. THIS DEMONSTRATES THAT ACTIONS SPEAK LOUDER THAN WORDS. TOYOTA IS NOT SERIOUS ABOUT THIS RECALL. NHTSA NEED TO INSIST THAT TOYOTA RESPOND TO PHONE CALLS REGARDING THEIR RECALLED CARS. *TR”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.