Problems · NHTSA complaints
2018 Toyota Avalon problems
Owners filed 24 complaints about the 2018 Toyota Avalon with NHTSA between Jan 2018 and Nov 2025. The most-cited component is air bags (6).
Complaints
24
Filed with NHTSA
Crashes
7
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Air bags6
- Steering4
- Fuel/propulsion system3
- Vehicle speed control2
- Forward collision avoidance2
- Service brakes2
- Seat belts1
- Structure1
- Electrical system1
- Lane departure1
- Exterior lighting1
- Power train1
- Wheels1
- Other / unknown5
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
4
6
5
4
2
2
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2018 | 4 |
| 2019 | 6 |
| 2020 | 5 |
| 2021 | 4 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 0 |
| 2025 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Air bags
6 reports5 crashes1 related recall
“Involved in a 2 vehicle accident on October 26th. My car is totaled and so is the other car. No airbags deployed and my drivers side seat belt failed to lock in the accident. I was injured and taken by ambulance to hospital.”
Steering
4 reports2 crashes
“At approximately 42000 miles with no significant issues and no front end damages, the steering failed as I was driving at highway speed (70 mph) on a 2 lane road approaching a 90 degree curve. The power steering warning light and a separate triangle warning light appeared at the same time as I felt a pop and lost power and response in the steering wheel. Thankfully, I have driven heavy power equipment in the past and was able to control the vehicle to the shoulder and there was no surrounding traffic. I was able to proceed to my residence at a slow speed on the road shoulder with no power steering and an almost unresponsive steering wheel. After being towed to the local dealer, it was determined the torque sensor failed and the entire steering column required replacement. I had no warning of this impending failure. The airbag recall was done on this vehicle by the dealer several weeks prior to this with no reports of an issue. It is unknown if the airbag recall service impacted this catastrophic failure. The dealership was in possession of the faulty part on 8/27/2021, when the repair was completed. I understand there were previous recalls on Avalons pre-2005 for this issue.”
Fuel/propulsion system
3 reports
“Intermittently, unpredictably, for several seconds at a time, the engine almost quits, especially when accelerating So far, it has not happened in heavy traffic, but if it did, it would create a possibly major safety hazard. I have not taken it to a dealer yet. Just learned about the fuel pump problem that is associated with my 2018 Toyota Avalon. Plan to contact the dealer tomorrow. I have not seen any instrumental warning or notification. There is no warning that the engine is about to lose power and so far the engine has not stopped, but recovers to normal operation.. This has been occurring over the last couple of months. I fear for my wife's safety so that she will be unable to drive this 2018 Toyota Avalon 3.5L sedan until it is repaired.”
Vehicle speed control
2 reports1 crash
“Date of safety issue: July 12, 2023 Location: Piper Glen Shopping Center, Rea Road, Charlotte NC (destination was Run For Your Life at 6416 Rea Road - within the shopping center). Time: Approximately sometime between 1:30 and 2:00 ET Police Report Complaint # - [XXX] On July 12, 2023 I entered a parking lot at a busy retail establishment. I chose a parking space that has a curb and bushes between the space and Rea Road. Due to the busyness of the parking lot it is imperative to drive slowly and cautiously. As I turned into the parking space the car suddenly accelerated, jumped the curb and crashed into the bushes. The brake did not stop the car until it jumped the curb. I then put the car in reverse and it again accelerated and the car spun to the left and then finally stopped. Thank God for the curb and the bushes which prevented the car from surging into traffic on Rea Road. And, thank God no one was in the path of the car when the car accelerated in reverse. That was a miracle at this shopping center since it is very busy. I went into Run For Your Life and told them what happened. The salespeople looked on line to see if there were other similar incidents…”
Forward collision avoidance
2 reports
“My car check engine light lane sensor light and Lad light came on and card had rough handling i took it to Toyota of plano and they worked on charged me $650 so i was was happy they fixed the problem after one day the lights came back they said it was the rodent damage a Rat chewed the wire because what i learned toyota is using soy base wires it attracts Rats they should not use it it is a safety hazards now my safety feathers don't work i can not afford $600 every other day so please recall this problem Thanks so many accidents can be avoided,”
Service brakes
2 reports1 crash
“TL* THE CONTACT OWNS A 2018 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH WHEN ANOTHER CUT IN FRONT OF THEM AND IN ORDER TO AVOID HITTING THE OTHER VEHICLE THE CONTACT VEERED TO THE LEFT, THE CONTACT ENDED UP CRASHING INTO A SIDE BARRIER ON THE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO HIS LEFT ARM, LEG AND CHEST/TORSO AREA MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TOWED. THE CONTACT CONTACTED THE UNKNOWN DEALERSHIP WHO DIAGNOSED THAT THE LEFT SIDE OF THE VEHICLE, STEERING, AND BRAKING NEEDED TO BE REPAIRED. THE VEHICLE HAD RECEIVED REPAIRS TO THE BODY, STEERING, AND BRAKES OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS STILL DIFFICULT TO STEER AND THERE WAS A RUMBLING COMING FROM UNDERNEATH THE VEHICLE WHENEVER DRIVING OR BRAKING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES, HOWEVER, THERE WAS NO RESOLVE…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.