Problems · NHTSA complaints
2021 Toyota Avalon problems
Owners filed 21 complaints about the 2021 Toyota Avalon with NHTSA between Jan 2021 and Apr 2026. The most-cited component is air bags (12).
Complaints
21
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Air bags12
- Engine4
- Vehicle speed control3
- Forward collision avoidance2
- Service brakes2
- Seat belts1
- Power train1
- Tires1
- Electrical system1
- Back over prevention1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
5
1
4
9
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 9 |
| 2026 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Air bags
12 reports2 related recalls
“We have received a recall for the sensors and airbag on our car back in December of 2023. Every time we call the dealership they tell us they can't get a send because the parts are not available. I cannot seem to get any movement with this. I've tried to contacting Toyota corporate but their website leaves much to be desired to contact anybody about this. So I am here asking for you to help me. I think waiting for over 2 years for a safety recall is beyond reasonable. We need to find some remedies.”
Engine
4 reports1 crash
“While driving our 2021 Avalon on a busy interstate,the engine failed on us unexpectantly. This cathostrophic failure without warning startled my finance and ruined xmas holidays. The car was towed to a local Toyota dealership who diagnosed the issue as low oil pressure which prevented oil reaching the top engine ultimately collapsing the rocker arm. Oddly enough the technician shared it was not low on oil nor were there any signs of le. We were informed the engine must be replaced. We purchased the vehicle with 56K and just hit 69K. We've been responsible with routine maintenance and have service reports to support services performed from the original owner and us. When contacting Toyota to report the issue, the advocates and resolution team did not offer any service campaigns or good will programs to cover any out of pocket expenses. They acted as if we should hold the dealership who sold us the car liable ignoring any possibility of a defective engine. There is NO good reason why any engine with only 69k miles should fail this sudden. There are similar reports of class action suits currently against Toyota on other engines and they ignore all accounts of…”
Vehicle speed control
3 reports
“Cruise control stopped working while driving interstate speed. Would not work and all lights on dashboard came on . Proceeded to Nearest dealership and was informed that I needed a brake switch. Did not fix the problem. Have been informed that I need a wiring harness! About to spend a total of 400.00”
Forward collision avoidance
2 reports
“Stopped working with a message ' radar control in not available'”
Service brakes
2 reports
“The contact owns a 2021 Toyota Avalon. The contact stated while diving approximately 50 MPH, the engine and transmission warning lights illuminated. The contact also stated that the windshield had detached from the frame. The contact stated that the rear doors were failing to close correctly. The contact stated the vehicle would roll with the brake pedal depressed before coming to a stop. While driving approximately 75 MPH, the steering wheel fractured and the air bags inadvertently deployed. Additionally, the headlamps and turn signals also failed to operate as needed. The vehicle was returned to the dealer who stated that front door master switch, the pillar and racket, the brakes, the headlamps, and turn signals needed to be repaired or replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.”
Seat belts
1 report
“SEATS ARE NOT REGISTERING FOR AIR BAG AND THE MIDDLE BACK SEAT BELT ALARM GOES OFF SAYING TO PUT SEAT BELT ON, BUT NO ONE IS SITTING IN BACK SEAT. SO WHILE I'M DRIVING I HAVE TO PULL OVER AND PLUG SEAT BELT IN TO GET THE SEATBELT WARNING SOUND TO STOP. THE SEATBELT IS NOT REGISTERING IN THE BACK SEAT AND THE FRONT SEAT IS NOT REGISTERING SOMEONE IS SITTING THERE FOR THE AIRBAG. IT DOESN'T REGISTER MY GRANDSON OR MY SON, WHICH IS DANGEROUS. KIDS ARE INVOLVED.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.