Problems · NHTSA complaints

2011 Toyota Avalon problems

Owners filed 106 complaints about the 2011 Toyota Avalon with NHTSA between Oct 2010 and Dec 2024. The most-cited component is steering (31).

Complaints
106
Filed with NHTSA
Crashes
14
Reported by owners
Fires
0
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering31
  2. Electrical system25
  3. Vehicle speed control11
  4. Visibility/wiper9
  5. Structure6
  6. Service brakes5
  7. Visibility5
  8. Latches/locks/linkages4
  9. Engine3
  10. Seats3
  11. Seat belts2
  12. Exterior lighting2
  13. Power train2
  14. Air bags2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20102
201112
201211
20138
201411
201517
20164
201711
20189
20197
20207
20214
20221
20231
20241

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

31 reports
“TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING COLUMN WAS LOOSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS ABLE TO READJUSTED THE STEERING COLUMN HOWEVER, EXPERIENCED THE FAILURE WITHIN A FEW DAYS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,800.”
Owner complaint to NHTSAFiled Feb 23, 2021SteeringODI 11397586

Electrical system

25 reports3 crashes1 related recall
“HEADLIGHTS FLICKERING CONSTANTLY AND AT TIMES ONE OR BOTH WILL GO COMPLETELY OFF. WILL HAVE TO MANUALLY TURN OFF AND THEN TURN ON AGAIN. BOTH WILL SHINE STEADY FOR ABOUT 2 MINUTES AND THEN BEGAN TO FLICKER AGAIN. THIS HAPPENS WHEN PARKED OR WHEN IN MOTION. THIS ONLY APPLIES TO WHEN THE LIGHTS ARE ON LOW BEAM. (THIS HAS BEEN HAPPENING FOR A FEW MONTHS).”
Owner complaint to NHTSAFiled Nov 10, 2020Electrical systemODI 11373915

Vehicle speed control

11 reports8 crashes
“TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. WHEN THE CONTACT PULLED INTO THE DRIVEWAY, SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE UNINTENDEDLY ACCELERATED. THE VEHICLE CRASHED INTO A GENERATOR AND SPUN IN THE GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. TOYOTA TOWED THE VEHICLE TO JEFF HENDRICKS TOYOTA: 228 S COLLEGE RD, WILMINGTON, NC 28403 (910) 791-2424, WHERE THE VEHICLE WAS DIAGNOSED BY AN INVESTIGATOR WHO TRAVELED FROM VIRGINIA. THE TEST WAS NOT COMPLETED AND THE RESULTS WERE NOT AVAILABLE AS OF YET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.”
Owner complaint to NHTSAFiled Jun 20, 2019Vehicle speed controlCrash reportedODI 11221510

Visibility/wiper

9 reports
“Failure of the Sun shade in the rear causes a problem with visability. Stays stuck in up or down position. Creates a loud distracting grinding noise when in operation and highly reduces visibility through the rear window. Particularly when it is stuck in the half way position.”
Owner complaint to NHTSAFiled Dec 6, 2021Visibility/wiperODI 11442918

Structure

6 reports
“MY PAINT IS PEELING OFF MY CAR ALREADY HAD ONE AREA FIXED ON IT & NOW MORE IS PEELING ON THE ROOF. THIS IS RIDICULOUS I'M STILL PAYING ON THIS CAR & THIS LOOKS HIDEOUS 🤬 TOYOTA NEEDS TO DO SOME RECALLS SOONER THEN LATER.”
Owner complaint to NHTSAFiled Nov 26, 2019StructureODI 11282554

Service brakes

5 reports2 crashes
“I HAVE HAD TO REPLACE MY FRONT BRAKE ROTORS 4 TIMES ON MY 2011 AVALON.. I CURRENTLY HAVE 173,800 MILES WITH 75-80% OF THIS MILEAGE ON THE OPEN HIGHWAY. SEVERAL MECHANICS HAVE INDICATED THAT THIS PREMATURE WEAR ON THE FRONT ROTORS IS HIGHLY UNUSUAL. MY ATTEMPTS TO CONTACT TOYOTA ABOUT THIS PREMATURE ROTOR WEAR ISSUE HAVE EITHER NO RESPONSE OR A FORM LETTER STATING THEY HAVE NO ISSUES WITH THEIR BRAKES. MY VEHICLE IS SERVICED REGULARLY AND TO ME THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS ISSUE. PERHAPS YOU CAN GET THE ATTENTION OF TOYOTA TO LOOK INTO THIS MATTER.”
Owner complaint to NHTSAFiled Mar 13, 2019Service brakesODI 11186570
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.