NHTSA lists 2 safety recalls and 21 owner complaints for the 2021 Toyota Avalon. Most complaints involve air bags (12) and engine (4). The EPA rates it 25–28 mpg combined, and NHTSA gives it 5 stars overall.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Avalon model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 1996 | 113 |
| 1997 | 128 |
| 1998 | 186 |
| 1999 | 94 |
| 2000 | 183 |
| 2001 | 139 |
| 2002 | 142 |
| 2003 | 305 |
| 2004 | 205 |
| 2005 | 228 |
| 2006 | 360 |
| 2007 | 243 |
| 2008 | 349 |
| 2009 | 91 |
| 2010 | 46 |
| 2011 | 106 |
| 2012 | 30 |
| 2013 | 160 |
| 2014 | 96 |
| 2015 | 54 |
| 2016 | 23 |
| 2017 | 14 |
| 2018 | 24 |
| 2019 | 71 |
| 2020 | 11 |
| 2021 | 21 |
| 2022 | 8 |
“We have received a recall for the sensors and airbag on our car back in December of 2023. Every time we call the dealership they tell us they can't get a send because the parts are not available. I cannot seem to get any movement with this. I've tried to contacting Toyota corporate but their website leaves much to be desired to contact anybody about this. So I am here asking for you to help me. I think waiting for over 2 years for a safety recall is beyond reasonable. We need to find some remedies.”
“While driving our 2021 Avalon on a busy interstate,the engine failed on us unexpectantly. This cathostrophic failure without warning startled my finance and ruined xmas holidays. The car was towed to a local Toyota dealership who diagnosed the issue as low oil pressure which prevented oil reaching the top engine ultimately collapsing the rocker arm. Oddly enough the technician shared it was not low on oil nor were there any signs of le. We were informed the engine must be replaced. We purchased the vehicle with 56K and just hit 69K. We've been responsible with routine maintenance and have service reports to support services performed from the original owner and us. When contacting Toyota to report the issue, the advocates and resolution team did not offer any service campaigns or good will programs to cover any out of pocket expenses. They acted as if we should hold the dealership who sold us the car liable ignoring any possibility of a defective engine. There is NO good reason why any engine with only 69k miles should fail this sudden. There are similar reports of class action suits currently against Toyota on other engines and they ignore all accounts of…”
“Cruise control stopped working while driving interstate speed. Would not work and all lights on dashboard came on . Proceeded to Nearest dealership and was informed that I needed a brake switch. Did not fix the problem. Have been informed that I need a wiring harness! About to spend a total of 400.00”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Avalon AWD Auto (S8), 4 cyl, 2.5 L · All-Wheel Drive | 25 | 34 | 28 | $2,200 | 315 |
| Avalon XLE Auto (S8), 6 cyl, 3.5 L · Front-Wheel Drive | 22 | 32 | 26 | $2,400 | 341 |
| Avalon Auto (S8), 6 cyl, 3.5 L · Front-Wheel Drive | 22 | 31 | 25 | $2,500 | 352 |
| Avalon TRD Auto (S8), 6 cyl, 3.5 L · Front-Wheel Drive | 21 | 30 | 25 | $2,500 | 361 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
2 safety recalls as of Nov 9, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 21 complaints with NHTSA. The most-cited components are air bags (12), engine (4), vehicle speed control (3). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2021 Toyota Avalon at 25–28 mpg combined, depending on engine and drivetrain (4 versions rated).
NHTSA's New Car Assessment Program gives the 2021 Toyota Avalon 5 out of 5 stars overall.