NHTSA lists 2 safety recalls and 16 owner complaints for the 2025 Toyota Prius. Most complaints involve electrical system (6) and forward collision avoidance (3). The EPA rates it 48–57 mpg combined, and NHTSA gives it 5 stars overall.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Prius model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2001 | 170 |
| 2002 | 193 |
| 2003 | 111 |
| 2004 | 610 |
| 2005 | 1,051 |
| 2006 | 1,440 |
| 2007 | 2,004 |
| 2008 | 1,497 |
| 2009 | 502 |
| 2010 | 2,823 |
| 2011 | 523 |
| 2012 | 688 |
| 2013 | 414 |
| 2014 | 241 |
| 2015 | 166 |
| 2016 | 181 |
| 2017 | 91 |
| 2018 | 38 |
| 2019 | 30 |
| 2020 | 14 |
| 2021 | 6 |
| 2022 | 24 |
| 2023 | 21 |
| 2024 | 27 |
| 2025 | 16 |
“The small battery located in the back of the car has a serious problem. I have been stranded over four times now. The battery loses it charge or isn't being fully charged up. When I go to get in the car. The interior lights flash and it will not go into ready mode to allow the vehicle to be driven. I have been stranded four times. I resorted to have a jumper pack in the back of the car, but since the rear deck is powered. This last time I couldn't get it to open to use it. I have already had the battery replaced by Toyota under warranty. But I believe that the hybrid system is not fully charging the small battery up. This could be a serious problem if Putin the county, state or in a bad neighborhood.”
“Infotainment screen stuck on "Experience Drive Connect" screen which disables all the safety devices on the vehiucle. OEM needs to update the software to remove this screen. Screen is tied to Toyota subscription service. I believe all new Toyota products would have this vulnerability.”
“I am submitting this complaint to report an unexpected transmission shift event that occurred while operating my 2025 Toyota Prius at highway speed which created an immediate and obvious safety risk. The event occurred on XXX. While driving my Prius at approximately 75mph on Interstate [XXX], I reached toward the center console area to retrieve my sunglasses. I did not intentionally move the shifter, but the transmission suddenly shifted from Drive to Neutral. After moving from Drive to Neutral, the accelerator no longer provided propulsion. At the time, my vehicle was traveling downhill and was being followed by an eighteen-wheel tractor trailer. The truck driver behind me had no way of knowing that my vehicle had unexpectedly lost the ability to accelerate. To avoid being struck from behind, I steered left into a paved median area, applied the brakes, and was able to shift back to Drive and merge into the traffic flow. Had a paved escape area not been available, it seems inevitable that our chances of being in a fatal collision with the vehicle behind us would be quite high. My concern is that a normal driver movement (reaching for an item near the center…”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Prius Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive | 57 | 56 | 57 | $1,150 | 155 |
| Prius AWD Auto (variable gear ratios), 4 cyl, 2.0 L · Part-time 4-Wheel Drive | 53 | 54 | 54 | $1,200 | 163 |
| Prius PHEV SE Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive | 53 | 51 | 52 | $1,250 | 50 |
| Prius XLE/LTD Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive | 52 | 52 | 52 | $1,250 | 169 |
| Prius AWD XLE/LTD Auto (variable gear ratios), 4 cyl, 2.0 L · Part-time 4-Wheel Drive | 49 | 50 | 49 | $1,300 | 179 |
| Prius PHEV Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive | 50 | 47 | 48 | $1,350 | 60 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
2 safety recalls as of Nov 4, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 16 complaints with NHTSA. The most-cited components are electrical system (6), forward collision avoidance (3), power train (2). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2025 Toyota Prius at 48–57 mpg combined, depending on engine and drivetrain (6 versions rated).
NHTSA's New Car Assessment Program gives the 2025 Toyota Prius 5 out of 5 stars overall.