Problems · NHTSA complaints

1998 Volkswagen Jetta problems

Owners filed 194 complaints about the 1998 Volkswagen Jetta with NHTSA between Jul 1998 and Sep 2023. The most-cited component is visibility (41).

Complaints
194
Filed with NHTSA
Crashes
11
Reported by owners
Fires
8
Reported by owners
Injuries
10
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Visibility41
  2. Electrical system39
  3. Tires18
  4. Engine and engine cooling15
  5. Power train14
  6. Equipment13
  7. Structure13
  8. Steering12
  9. Service brakes, hydraulic11
  10. Air bags10
  11. Suspension9
  12. Vehicle speed control8
  13. Fuel system, gasoline7
  14. Exterior lighting7

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19987
199941
200027
200128
200218
200324
200421
20058
20066
20072
20082
20091
20102
20112
20121
20131
20140
20150
20161
20171
20180
20190
20200
20210
20220
20231

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Visibility

41 reports
“THE WINDOWS IN THE DOORS ARE FALLING DOWN AND NEEDING THE MECHANISM REPLACED. THIS HAS HAPPENED TO 3 OF THE DOORS SO FAR. HAS THIS BEEN A PROBLEM-WAS THERE EVER A RECALL FOR THIS-THIS SEEMS LIKE A WEIRD THING TO HAVE HAPPEN. IT IS A SAFETY ISSUE BECAUSE YOU CANNOT ROLL THE WINDOW UP OR DOWN, AS WELL AS THE INTERIOR GETTING WET FROM THE WEATHER. THANK YOU. REBECCA *TR”
Owner complaint to NHTSAFiled May 5, 2008VisibilityODI 10226616

Electrical system

39 reports6 fires
“THE VEHICLES' ANTI THEFT HAD WENT HAYWIRE. WENT TO START, BEEP SOUND WENT OFF. THEN WAS LOCKED INSIDE CAR. WITH THE ALARM GOING OFF. WAS ONLY ABLE TO EXIT VEHICLE BY HAVING PASSERBY UNHOOK BATTERY, WHILE I HELD THE UNLOCK BUTTON. THIS WAS OVER 2 WEEKS AGO. WHEN HOOKING BATTERY BACK UP, THE ALARM STILL GOES OFF. I AM UNABLE TO DRIVE. THE BATTERY WAS PURCHASED NEW IN JUNE. NOTHING HAS BEEN ADDED TO VEHICLE. PLEASE ADVISE TO HOW THIS MATTER WILL BE RESOLVED & IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM.”
Owner complaint to NHTSAFiled Nov 15, 2017Electrical system, Unknown or otherODI 11046171

Tires

18 reports1 crash
“TO YO PROXIES FOUR INNER IM ASSUMING TIRE BANDS? FAILED CAUSING A BULGE ON THE INER PART OF MY PASSENGER SIDE FRONT TIRE. NEVER STRUCK ANY OBJECT I WAS JUST DRIVING AND STARTED TO NOTICE A WOBBLE I THOUGHT IT WAS A FRONT END ISSUE SO DIDN'T CHECK TIRE BUT HAD FRONT END LOOKED AT AND TIRE STILL WASN'T NOTICED BECAUSE OF THE PLACEMENT OF FAILURE WAS DIFFICULT TO SEE HOWEVER NOW IS VERY APPARENT. HAD TO REPLACE FRONT SHOCKS ON 98 VW JETTA AS WELL AS FRONT END BUSHINGS AND PASSENGER A ARM”
Owner complaint to NHTSAFiled May 24, 2016TiresODI 10870589

Engine and engine cooling

15 reports
“LIKE OTHERS, I HAVE HAD THE IGNITION COIL REPLACED. THIS HAPPENED AFTER THE WARRANTY EXPIRED, OF COURSE. I HAVE ALSO HAD ELECTRICAL PROBLEMS WITH THE WINDOWS (REGULATOR AND MOTOR) FOR ALL OF THEM. NOW, MY CHECK ENGINE LIGHT IS FLASHING AND THE CAR IS SPUTTERING. I KNOW THE SECONDARY AIR INTAKE VALVE NEEDS REPLACING BUT IT DID NOT CAUSE PROBLEMS. NOW I'M WONDERING IF SOMETHING NEW IS WRONG??? ALSO, I WAS HAVING PROBLEMS WITH LOSING COOLANT AND HAD TO CONTINUOUSLY REPLACE ANTIFREEZE. AFTER FIXING WHAT I THOUGHT WAS A SMALL LEAK THE ENTIRE SYSTEM WILL NOT PRODUCE COOL AIR! THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND VW SHOULD LOOK INTO ALL OF THESE COMPLAINTS. *JB”
Owner complaint to NHTSAFiled Nov 30, 2006Engine and engine cooling, Electrical system, VisibilityODI 10174774

Power train

14 reports1 crash
“TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA GL. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WOULD NOT RELEASE OUT OF PARK BECAUSE THE BRAKE SENSOR FAILED. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE GEAR SHIFT WOULD NOT MOVE OUT OF PARK. THE CONTACT CALLED THE DEALER WHO STATED THAT SHE WOULD HAVE TO REPAIR THE VEHICLE AT HER EXPENSE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 130,000.”
Owner complaint to NHTSAFiled Feb 24, 2011Power trainODI 10384265

Equipment

13 reports1 fire1 related recall
“LATE IN APRIL, 2013 I INSTALLED A PASSENGER SIDE CONTROL ARM ON A 1998 VW JETTA TDI. THE CONTROL ARM WAS PURCHASED FROM AUTOZONE ( THEIR PART # 520-782) AS AN ASSEMBLY WITH THE BALL JOINT INSTALLED. THE CAR RAN FINE FOR ABOUT 2 WEEKS. THEN WHILE DRIVING IT BEGAN PULLING TO THE RIGHT. ON EXAMINATION, 2 OF THE 3 BOLTS WHICH HOLD THE BALL JOINT ON THE CONTROL ARM WERE MISSING, AND THE THIRD WAS EASILY REMOVED BY FINGER. WHEN IT WAS INSTALLED ALL 3 WERE IN PLACE. THE ONE BOLT REMAINING DID NOT HAVE ANY LOCKING COMPOUND, NOR DID IT HAVE A MECHANICAL LOCKING DEVICE, SUCH AS A LOCK WASHER OR LOCK NUT. I INSTALLED 3 HARDENED BOLTS WITH LOCKING COMPOUND, AND THE CAR HAS BEEN FINE FOR THE PAST 5 DAYS. IF THE THIRD BOLT HAD FALLEN OUT, THE VEHICLE WOULD HAVE BEEN IMPOSSIBLE TO CONTROL, AND THE PROBABLE RESULT WOULD HAVE BEEN A CRASH. *TR”
Owner complaint to NHTSAFiled May 13, 2013Suspension, EquipmentODI 10511820
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.