2023 Volkswagen Jetta problems

“Car was started on afternoon of XXX and the Low Coolant alert sound and dashboard light came on. Opened hood and car was completely out of coolant. Took to Royal Automotive, Vestavia Hills, AL on Wednesday XXX to be fixed. Dealer assessment was “PERFORMED COOLING SYSTEM LEAK TEST. THE VEHICLE PASSED TEST. CHECK FOR VISUAL LEAKS. FOUND NO LEAKS, BUT FOUND SEEPAGE AT THE HEAD GASKET. VOLKSWAGEN SAID THIS WAS NORMAL PER 00-26-01 - DIFFERENCE BETWEEN FLUID LEAKAGE AND SEEPAGE. TOP OFF COOLING SYSTEM.” The car was purchased new by me in October 2022 and my warranty expires in October 2022. It has just over 17,100 miles on it. Further, Volkswagen published a Technical Service Bulletin 15-23-01 - Head Gasket Leakage on XXX documenting known problems with head gaskets for my car’s engine. Despite dealership stating the head gaskets is leaking, Volkswagen stated to the dealership it doesn’t warrant repair. I believe Volkswagen should repair at their expense the defect of their vehicle. The dealership acknowledged the head gasket is clearly “seeping” coolant. Coolant shouldn’t be leaking at all from a closed loop system. This is causing a potential safety issue for my…”

“At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership have said this is a known problem with this model year, and they have already seen several cars with the same issue of brakes wearing out way too quickly. If a driver wasn't getting regular inspections, they would assume that their brakes would still be in great condition with this mileage, and it could pose a large safety risk.”

“The SOS Module failed three times and was replaced three times under warranty. The failure mode is a battery that cannot be ordered due to manufacturer issues. The failed module limits crash reporting. I have attached the three work orders for this vehicle.”

“Adaptive Cruise control stops working suddenly with message "Travel Assist currently not available". Warning goes after restart or have to go and cancel assist completely and start again and then it works for few minutes and appears again. The problem sometimes doesn’t show up for days but sometimes shows many times within hours. Happens usually on long drives. Once it occurs, it happens multiple times if I try to reset within the drive. It gets disabled sometimes on high-speed free ways and adaptive braking suddenly goes away in middle of on ongoing braking or sometimes car suddenly starts slowing down on high speed. Happening for 18 months now. Previous dealership said we could not replicate the issue and did not provide any fix. Same goes for Front Collision Avoidance Warning, it beeps loudly up randomly with no obstacles in sight . When complained this to dealership during first service, they said it could be dust but i still have this issue ongoing intermittently showing up with no fix from dealership.”

“The cars check engine light came on randomly at the top of the year but kept going away and returning. After getting it checked out, the code was P0456 for an evap leak. Owner took the car to VW and was quoted ~$3,200 for the repair and asked the service team how was it even possible for this to happen to a newer car, and they said it was a common issue. If the issue is common, it should have a recall because the risks of this ongoing is engine damage and failure.”

“The follow failed module faults have REPEATEDLY FAILED: U010400 lost communication with cruise control module, U112100 databus missing message & U112300 databus error value received, C110BF0 Adaptive Cruise Control Sensor, C111207 Haldex Clutch Pump Mechanical Malfunction, P030400 Cyl 4 Misfire, ***P085000 Park/Neutral Switch Input Circuit Open or Short***, U105400 Information Electronics Control Module 1 No Communication. I’ve had it repaired once by VW. Been at dealership multiple times for all of these issues. Currently, they are not helpful. My car does not recognize PARK, it thinks it’s in NEUTRAL.”