Problems · NHTSA complaints

2016 Volkswagen Jetta problems

Owners filed 164 complaints about the 2016 Volkswagen Jetta with NHTSA between Dec 2015 and Oct 2026. The most-cited component is engine (45).

Complaints
164
Filed with NHTSA
Crashes
18
Reported by owners
Fires
5
Reported by owners
Injuries
14
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine45
  2. Electrical system37
  3. Fuel/propulsion system28
  4. Power train22
  5. Service brakes21
  6. Steering12
  7. Vehicle speed control12
  8. Fuel system, gasoline7
  9. Air bags7
  10. Structure4
  11. Wheels4
  12. Electronic stability control (esc)4
  13. Exterior lighting3
  14. Tires3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20151
20167
201715
201817
201932
202024
202119
202211
202316
20249
20258
20265

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

45 reports2 crashes1 fire
“The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was shaking erratically, and the check engine warning light was illuminated. In addition, the steering wheel was firm, and the vehicle lost motive power. The vehicle was restarted and the failure reoccurred. The vehicle was driven to the residence. The vehicle was towed to an independent mechanic and was diagnosed with spark plugs and valve cover gasket failures and the engine was cleaned. The contact was informed that the engine was covered in oil. The vehicle was repaired but the failure reoccurred. The vehicle was towed to an independent mechanic where a smoke and dye test was completed. The contact was informed that the spark plugs and valve cover gaskets needed to be replaced. In addition, a full engine cleaning was needed. The vehicle was repaired but the failure reoccurred. The contact stated that the following morning, the contact noticed oil all over the ground underneath the vehicle. The vehicle was towed back to the independent mechanic where the valve cover…”
Owner complaint to NHTSAFiled Oct 27, 2026Engine and engine cooling, EngineODI 11773936

Electrical system

37 reports1 crash2 fires1 related recall
“The contact owns a 2016 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the steering wheel became stiff and started to seize, making it difficult to steer the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the steering column and ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Jul 10, 2024Steering, Electrical systemODI 11600983

Fuel/propulsion system

28 reports2 crashes1 fire
“In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so it’s not likely to have anything to do with bad mechanical service and the vehicle runs well. I checked the internet and discovered a massive vw/audi recall for 260,000 vehicles around 2024, having something to do with a seal related to some sort of a fuel pump, which included 2017 model vehicles. I contacted two vw dealerships expecting them to check the problem and handle this serious hazard. Both dealerships decline to check the vehicle other than for cash. They confirmed my vehicle was not subject to a recall. I took my problem to the Volkswagen company today. I was told that there was no fuel related recall for my vin number and…”
Owner complaint to NHTSAFiled Jan 20, 2026Fuel/propulsion systemODI 11712200

Power train

22 reports2 crashes
“Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge valve. Replaced both. That issue seems to have resolved. Car has been burning oil like crazy. Sometimes 1L after driving 150 miles. Fuel efficiency is terrible. Even running 91 grade fuel hasn't helped. In cold weather, around -30, sometimes driver door won't close. Literally have to drive with one hand holding steering wheel and one hand on door. Scary. Newest issue this week. While driving highway speed, low oil light flashed momentarily. Then speedometer and rpm gages…”
Owner complaint to NHTSAFiled Jan 18, 2026Power train, Unknown or other, EngineODI 11711696

Service brakes

21 reports9 crashes
“I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be inspected. I know the 2015-2016 vw Jetta had a recall for brake failure due to brake vacuum pump.But my 2016 doesn’t have any recalls on it. The police officer inspected the brakes at the scene.”
Owner complaint to NHTSAFiled Apr 2, 2026Service brakesCrash reportedODI 11728910

Steering

12 reports
“Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -ALSO, CAR DOORS WILL NOT LOCK WITH KEY IN IGNITION- Note: Other complaints for this same issue are listed under: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERING, ENGINE VW dealer estimated a $1100 repair”
Owner complaint to NHTSAFiled Jun 15, 2023Steering, Unknown or other, EngineODI 11527214
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.