Problems · NHTSA complaints

2001 Volkswagen Jetta problems

Owners filed 677 complaints about the 2001 Volkswagen Jetta with NHTSA between Aug 2000 and Jan 2021. The most-cited component is electrical system (119).

Complaints
677
Filed with NHTSA
Crashes
41
Reported by owners
Fires
12
Reported by owners
Injuries
51
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system119
  2. Engine and engine cooling112
  3. Air bags98
  4. Exterior lighting80
  5. Visibility69
  6. Service brakes, hydraulic69
  7. Power train64
  8. Structure42
  9. Seats26
  10. Equipment20
  11. Latches/locks/linkages18
  12. Fuel system, gasoline15
  13. Vehicle speed control14
  14. Suspension10

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20006
200139
2002112
200396
2004136
200597
200652
200734
200844
200913
201010
20118
20124
20135
20146
20155
20164
20171
20182
20192
20200
20211

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

119 reports7 fires
“MY ABS LIGHT HAS BEEN ON AND I DON'T KNOW HOW TO GET IT TO TURN OFF. MY TRACTION CONTROL LIGHT HAS BEEN ON AND DON'T KNOW HOW TO GET IT OFF. I HAVE BOUGHT A NEW COIL PACK AND SPARK PLUGS AND SPARK PLUG WIRES AND NOW MY CHECK ENGINE HAS CAME BACK ON.PLEASE HELP ME WITH THIS CAR.THANKS.GOD BLESS U.”
Owner complaint to NHTSAFiled Jan 17, 2018Steering, Electrical system, Wheels, Service brakes, Engine, Fuel/propulsion systemODI 11063377

Engine and engine cooling

112 reports1 crash1 fire1 related recall
“I BOUGHT THIS CAR USED IN 2003 AND HAD PROBLEMS WITH IT SINCE. ESC LIGHT COMES ON ALL THE TIME. REPLACED IGNITION COILS, MASS AIR FLOW SENSOR, OXYGEN SENSOR, AND SPARK PLUGS MULTIPLES TIMES TO TRY AND FIX THE CHECK ENGINE LIGHT THAT KEEPS COMING BACK ON. IT KEEPS SPITTING OUT RANDOM CYLINDER MISFIRE CODES. PASSENGER SIDE WINDOW BROKE. THE ARM REST HINGE BROKE. THE GLOVE COMPARTMENT HINGE BROKE. BRAKE LIGHTS NEED REPLACING CONSTANTLY. WATER PUMP BROKE WHILE DRIVING IN THE MIDDLE OF FREEWAY AND THE TEMPERATURE GAUGE SHOT THROUGH THE ROOF. A RANDOM TUBE/HOSE IN THE ENGINE BROKE. TRANSMISSION PROBLEM, COULD NOT SHIFT FROM PARK TO DRIVE. INTERIOR CABIN SMELLS LIKE CRAYON. VERY ROUGH IDLE, NEED TO WARM UP THE CAR FOR AT LEAST 5 MINS EVERY MORNING OR ELSE THE CAR WILL STALL. I NOTICED IF YOU DO NOT WARM THE CAR LONG ENOUGH, YOU HAVE TO PRESS THE BRAKE PEDAL VERY HARD TO GET IT TO STOP. I CAN COPE WITH ALL THE ABOVE ISSUES BUT I CANNOT TOLERATE THE CAR RANDOMLY STALLING/ENGINE DYING WHILE DRIVING AROUND THE CITY. LATELY THE CAR IS MAKING WEIRD NOISES LIKE IT RAN OVER A POTHOLE. I GAVE AWAY THE CAR AND WILL NEVER AGAIN OWN ANY CARS MADE FROM VOLKSWAGEN. *TR”
Owner complaint to NHTSAFiled Mar 12, 2012Engine and engine cooling, Electrical system, Electronic stability control (esc)ODI 10451304

Air bags

98 reports30 crashes1 fire
“2001 VOLKSWAGEN JETTA. CONSUMER STATED THAT AIRBAGS DID NOT DEPLOY DURING AUTO ACCIDENT. *LD THE CONSUMER WAS SEVERELY INJURED. THE VEHICLE WAS TOTALED. *JS”
Owner complaint to NHTSAFiled Jan 28, 2021Air bagsCrash reportedODI 11390173

Exterior lighting

80 reports3 crashes4 related recalls
“TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE DRIVERS SIDE DOOR INDICATOR SOUNDED THROUGHOUT THE VEHICLE AND THE DRIVERS SIDE DOOR AJAR WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT WHEN ACTIVATING THE HEADLIGHTS THERE WOULD BE AN ABNORMAL NOISE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 135,000.”
Owner complaint to NHTSAFiled Jun 6, 2014Exterior lighting, Latches/locks/linkagesODI 10596694

Visibility

69 reports
“DEBRIS FROM GASKETS IN AIR VENTILATION SYSTEM EXITS THE AIR VENTS AND HITS THE OCCUPANTS. THE DEBRIS, ON OCCASION, HIT THE DRIVER IN THE EYE CAUSING TEMPORARY LOSS OF VISION. THE DEBRIS FLYING OUT INTO THE FACE OF THE DRIVER OR OTHER VEHICLE OCCUPANT IS ALWAYS A DISTRACTION TO DRIVER ATTENTION TO DRIVING EVEN WHEN DIRECT CONTACT WITH THE EYE(S) DOES NOT OCCUR. *TR”
Owner complaint to NHTSAFiled Sep 4, 2012Visibility, StructureODI 10473843

Service brakes, hydraulic

69 reports3 crashes3 fires1 related recall
“TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 13 MPH THE ABS LIGHT AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THERE WAS A PROBLEM WITH THE CONTROL MODULE FOR THE ANTI LOCK BRAKING SYSTEM. THE MANUFACTURER WAS CONTACTED AND STATED THAT NHTSA RECALL CAMPAIGN ID NUMBER 02V031000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK) WAS RELATED; HOWEVER, THE VIN WAS NOT INCLUDED. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 02/14/11 *BF UPDATED 02/22/11”
Owner complaint to NHTSAFiled Jan 21, 2011Service brakes, hydraulicODI 10378120
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.