Problems · NHTSA complaints

2021 Ford Edge problems

Owners filed 114 complaints about the 2021 Ford Edge with NHTSA between Jun 2021 and Oct 2026. The most-cited component is power train (38).

Complaints
114
Filed with NHTSA
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train38
  2. Back over prevention21
  3. Electrical system14
  4. Engine11
  5. Forward collision avoidance8
  6. Service brakes5
  7. Vehicle speed control5
  8. Visibility5
  9. Fuel/propulsion system4
  10. Visibility/wiper3
  11. Engine and engine cooling3
  12. Suspension3
  13. Lane departure3
  14. Seat belts2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20213
202217
202311
202417
202532
202634

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

38 reports1 related recall
“The transmission jerks VERY strongly when shifting gears between 5mph - 60mpg. It is so pronounced that it effects my foot on the pedals and could cause drivers to slam on the accelerator or brake. The vehicle has 90k miles on it and this issue has been happening for 10k miles or so. This is a KNOWN issue with the 8F35 transmission and needs to be a recall instead of a TSB that costs drivers $5k.”
Owner complaint to NHTSAFiled Oct 20, 2026Power trainODI 11772380

Back over prevention

21 reports1 crash4 related recalls
“The contact owns a 2021 Ford Edge. The contact received notification for NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where the contact was informed that the USB port needed to perform the software update was defective. The dealer did not provide the alternative option included in the recall remedy, which authorized an over-the-air (OTA) software update free of charge. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact had not experienced a failure.”
Owner complaint to NHTSAFiled Aug 28, 2026Back over preventionODI 11760227

Electrical system

14 reports
“The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.”
Owner complaint to NHTSAFiled Aug 25, 2026Electrical system, Visibility/wiper, Back over preventionODI 11759598

Engine

11 reports1 fire
“There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.”
Owner complaint to NHTSAFiled Aug 5, 2026Unknown or other, Engine, Fuel/propulsion systemODI 11754925

Forward collision avoidance

8 reports1 crash
“The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment center screen blacked out intermittently. A message indicating that a blocked cylinder was causing the cruise control to fail to engage was displayed on the infotainment center. The contact stated that the cruise control would disengage independently after approximately two minutes. Additionally, the contact stated that the Forward Collision Avoidance: Automatic Emergency Braking and other collision mitigation systems failed to function as needed while driving. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. A second dealer was contacted, Chiefland Ford (916 N Young Blvd, Chiefland, FL 32626) and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.”
Owner complaint to NHTSAFiled Jul 8, 2025Electrical system, Forward collision avoidance, Back over preventionODI 11671875

Service brakes

5 reports1 crash1 fire
“Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know what's causing it they said they think it could be an electrical issue that's causing the ABS control module to go hay wire and I wasn't getting any codes at all. Except once and it's in Walt's communication that aBS control module a. This problem is going to get myself or my family or your family killed on the roads”
Owner complaint to NHTSAFiled Feb 27, 2026Power train, Electrical system, Service brakesODI 11720948
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.