Problems · NHTSA complaints

2024 Ford Edge problems

Owners filed 44 complaints about the 2024 Ford Edge with NHTSA between Sep 2023 and Sep 2026. The most-cited component is electrical system (8).

Complaints
44
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system8
  2. Back over prevention7
  3. Power train5
  4. Air bags3
  5. Seats3
  6. Engine2
  7. Steering2
  8. Lane departure2
  9. Exterior lighting2
  10. Latches/locks/linkages2
  11. Structure2
  12. Service brakes1
  13. Forward collision avoidance1
  14. Equipment1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20231
202417
202513
202613

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

8 reports1 crash
“The rear camera is having a glitch/ dark mode and is unable to fully inspect for any safety concerns despite myself checking my surroundings. It poses a hazard because it can cause myself to damage the car when I’m trying to reverse the car to park and I can accidentally hit an animal, a structure, or a child who is on my blind spot since the camera is unable to be shown clearly. Although there were multiple attempts to restart the car, using a Microsoft rag and updated the car it has failed to be resolved.”
Owner complaint to NHTSAFiled Sep 15, 2026Electrical system, Back over preventionODI 11764294

Back over prevention

7 reports1 crash2 related recalls
“The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was performed but the issue persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank image. The failure also affected the radio and the air conditioning system and the air conditioning was inoperable. The approximate failure mileage was 26,000.”
Owner complaint to NHTSAFiled Jun 26, 2026Back over preventionODI 11746725

Power train

5 reports
“Vehicle shudders especially under 40mph. Dealer advised that the torque converter is bad.”
Owner complaint to NHTSAFiled Jun 30, 2026Power trainODI 11747514

Air bags

3 reports3 crashes
“The contact owned a 2024 Ford Edge. The contact stated that, upon pulling into a parking space, the vehicle suddenly accelerated on its own. As a result, the contact lost control of the vehicle, only coming to a complete stop after partially driving through a storefront. The contact also stated that the forward warning collision system failed to activate. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were not reported. The manufacturer was notified of the failure by the contact's insurance provider, and a case was opened. Upon investigation, the vehicle's incident recorder showed that the vehicle rapidly accelerated up to 17 MPH and that the contact did not depress the brake pedal. The failure mileage was 6,000.”
Owner complaint to NHTSAFiled Oct 20, 2025Air bagsCrash reportedODI 11694596

Seats

3 reports
“I have a 2024 Ford Edge SEL. The issue is the the driver front and passenger front head rests. The head rest is only adjustable up to down, not forward or back. The current position of the head rest with the seat in normal upright driving position forces your head into your chest and you are looking at the floor with no neck support. There is no position to adequately support your head and neck with the current headrest. It is tilted too far forward toward the windshield. Dealer confirmed. Dealer looked it over and said this is how its made. No warnings. Just the position of the headrest appears to be tilted extraordinarily too far forward. High potential for injury in a crash. What I'd like to see is an alternate Headrest to alleviate the angle the current one poses upon the drive rand passenger.”
Owner complaint to NHTSAFiled Sep 4, 2024SeatsODI 11612612

Engine

2 reports
“Warning lights came on, dashboard goes dark, engine felt to shut off and then restart especially when driving on interstate highways. Possible cause of serious injury or death. Dealer has not found problem, been to dealership 4 times in 5 months, over 70 days. Car has been inspected and nothing has been found to cause the problem. No advance warnings at time of all occurrences. First occurrence was in October 2025. My opion is an electrical issue.”
Owner complaint to NHTSAFiled Mar 22, 2026Electrical system, EngineODI 11726208
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.