Problems · NHTSA complaints

2023 Ford Edge problems

Owners filed 23 complaints about the 2023 Ford Edge with NHTSA between Jul 2023 and Oct 2026. The most-cited component is electrical system (8).

Complaints
23
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system8
  2. Power train5
  3. Service brakes3
  4. Structure2
  5. Fuel/propulsion system2
  6. Engine2
  7. Vehicle speed control2
  8. Other/i am not sure1
  9. Exterior lighting1
  10. Visibility1
  11. Latches/locks/linkages1
  12. Fuel system, gasoline1
  13. Steering1
  14. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20233
20246
20254
202610

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

8 reports
“On June 20th 2026 while driving my 2023 Ford Edge SEL AWD at approximately 35mph on an active hwy (93 AZ NB in Wickenburg AZ) the vehicle experienced a sudden catastrophic loss of motive power and came to a sudden stop in a jerking motion. The vehicle completely disabled itself without warning in live traffic, presenting an immediate and severe safety hazard to myself and surrounding motorists. I was forced to stay in an immobile position impeding the flow of traffic and could not coast safely out of the way of hazardous traffic conditions and subsequently was almost hit by a semi-truck and another POV. The vehicle was subsequently towed out of the hwy with law enforcement present for safety and the local repair shop provided a quick analysis of transmission failure. About 2 weeks later, the vehicle was towed by AAA to another mechanic and subsequently an authorized Ford Dealership where through diagnostic evaluation and repair. The official scan log revealed a critical internal failure of the Powertrain Control Module (PCM) identified by Diagnostic Trouble Code P0600 (serial communication link failure). This total electronic communication breakdown immediately…”
Owner complaint to NHTSAFiled Aug 16, 2026Power train, Electrical system, Fuel/propulsion systemODI 11757324

Power train

5 reports
“The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. The contact stated that shortly afterwards, the vehicle returned to normal operation. There was no warning light illuminated. The dealer was contacted, and the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.”
Owner complaint to NHTSAFiled Aug 14, 2026Power trainODI 11756914

Service brakes

3 reports1 crash
“I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.”
Owner complaint to NHTSAFiled Aug 9, 2025Unknown or other, Service brakes, EngineODI 11679580

Structure

2 reports
“The contact owns a 2023 Ford Edge. The contact stated that on multiple occasions, the center console display overheated, causing the cabin temperature to become extremely hot. The air conditioning could not be operated due to the center console display being inoperable. No warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the center console display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 28,000.”
Owner complaint to NHTSAFiled Aug 28, 2026StructureODI 11760345

Fuel/propulsion system

2 reports
“CAR HESITATES WHEN GIVING GAS PEDAL, ON GOING ISSSUE, DOESN'T HAPPEN ALL THE TIME SPERATIC”
Owner complaint to NHTSAFiled Aug 21, 2026Fuel/propulsion systemODI 11758429

Engine

2 reports
“The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehicle was driven and towed to the dealer on multiple occasions where diagnostics were performed but no defects were found. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 17,095.”
Owner complaint to NHTSAFiled Oct 2, 2023Electrical system, EngineODI 11547700
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.