Problems · NHTSA complaints
2010 Ford Fusion Hybrid problems
Owners filed 797 complaints about the 2010 Ford Fusion Hybrid with NHTSA between Jan 2010 and Oct 2026. The most-cited component is steering (151).
Complaints
797
Filed with NHTSA
Crashes
31
Reported by owners
Fires
4
Reported by owners
Injuries
21
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Steering151
- Air bags147
- Vehicle speed control95
- Power train93
- Service brakes88
- Engine88
- Electrical system73
- Fuel/propulsion system55
- Structure35
- Latches/locks/linkages32
- Suspension27
- Service brakes, hydraulic21
- Wheels21
- Fuel system, gasoline16
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
14
31
33
60
88
93
96
123
132
59
8
12
10
4
15
10
9
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2010 | 14 |
| 2011 | 31 |
| 2012 | 33 |
| 2013 | 60 |
| 2014 | 88 |
| 2015 | 93 |
| 2016 | 96 |
| 2017 | 123 |
| 2018 | 132 |
| 2019 | 59 |
| 2020 | 8 |
| 2021 | 12 |
| 2022 | 10 |
| 2023 | 4 |
| 2024 | 15 |
| 2025 | 10 |
| 2026 | 9 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
151 reports5 crashes
“The power steering has failed twice recently while driving and the dashboard warning displayed as follows: power steering assist fault. This makes it very hard to steer, dangerous and scary when this happens. Can a recall be issued for my vehicle? I am very disappointed that my 2010 ford fusion hybrid vehicle was left out of the recall even though it was manufactured at the same plant as the 2011 - 2013 models that were recalled. I found this online: Investigation and Recall ContextFederal Probes: The NHTSA investigated 2010–2012 Ford Fusion and Lincoln MKZ models for sudden loss of electric power steering, logging thousands of complaints.Exclusion of the 2010 Model: Ford issued recalls (such as campaign 15S18) for 2011–2013 models to update power steering control modules or fix motor sensor faults, leaving 2010 models uncovered by the official action.Closure: The NHTSA officially closed its investigation into the 2010 Fusion steering complaints after concluding the failure trend did not warrant a mandatory safety recall, noting drivers could still revert to manual steering.”
Air bags
147 reports12 crashes
“The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that it would take three days to receive the diagnostic results. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.”
Vehicle speed control
95 reports3 crashes
“CAR WARNING LIGHT PLEASE PULL OVER SAFELY AND THEN CAR LOOSES ALL POWER HAS HAPPED A TOTAL OF 19 TIMES IN 4 MONTHS. STOPPED ME IN MIDDLE IF INTERSECTION TODAY. TWICE. HAPPENS WHEN DRIVING OR STARTING TO DRIVE FROM STILL POSITION.”
Power train
93 reports1 crash
“The contact owns a 2010 Ford Focus. The contact stated that while leaving the parking lot and attempting to shift into reverse(R), the gear shifter failed to respond. There was no warning light illuminated. The contact stated that the vehicle was towed to the residence. The dealer was contacted to schedule an appointment to diagnose the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,264.”
Service brakes
88 reports7 crashes
“I own a 2010 Ford Fusion Hybrid. The vehicle has a recurring loss-of-braking problem associated with the ABS/ AdvanceTrak system. While driving, the vehicle can suddenly lose normal braking ability and does not stop as it should when I press the brake pedal. The ABS, AdvanceTrak, traction control/hydroplaning and other warning lights illuminate at the same time. I have had to use the emergency/parking brake to help stop the vehicle.The exact underlying component causing the failure is UNKNOWN. The ABS module/ ABS hydraulic control unit (HCU) has been diagnosed and replaced more than once, and the vehicle has also been repeatedly reprogrammed and diagnostic codes cleared. The vehicle has been inspected by three different Ford dealerships for the same recurring problem. The dealerships have performed diagnostic work and repairs, including replacement of ABS-related components. Most recently, 1 paid approximately $1,600 to a Ford dealership for an ABS-related repair. I was told the vehicle was repaired and picked it up on [10-6-26]. Less than 24 hours later, while driving, the vehicle again lost normal braking ability. The same warning lights appeared, including…”
Engine
88 reports2 crashes1 fire
“On June 22 myself and my wife were pulling out of the Food Lion Parking Lot. As we proceeded out to the main Road the gas pedal stuck. The car kept accelerating and know matter what I did I could free the gas pedal. Because of that we hit 3 cars in the intersection. Our car literally exploded putting Myself and my wife in the hospital .My wife has had 3 surgeries for a broken pelvis.She is still in serious condition.Myself I suffered 3 broken ribs and a lacerated liver. Ford should be held accountable for our terrible pain and suffering.?”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.