Problems · NHTSA complaints

2010 Ford Fusion Hybrid problems

Owners filed 797 complaints about the 2010 Ford Fusion Hybrid with NHTSA between Jan 2010 and Oct 2026. The most-cited component is steering (151).

Complaints
797
Filed with NHTSA
Crashes
31
Reported by owners
Fires
4
Reported by owners
Injuries
21
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering151
  2. Air bags147
  3. Vehicle speed control95
  4. Power train93
  5. Service brakes88
  6. Engine88
  7. Electrical system73
  8. Fuel/propulsion system55
  9. Structure35
  10. Latches/locks/linkages32
  11. Suspension27
  12. Service brakes, hydraulic21
  13. Wheels21
  14. Fuel system, gasoline16

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201014
201131
201233
201360
201488
201593
201696
2017123
2018132
201959
20208
202112
202210
20234
202415
202510
20269

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

151 reports5 crashes
“The power steering has failed twice recently while driving and the dashboard warning displayed as follows: power steering assist fault. This makes it very hard to steer, dangerous and scary when this happens. Can a recall be issued for my vehicle? I am very disappointed that my 2010 ford fusion hybrid vehicle was left out of the recall even though it was manufactured at the same plant as the 2011 - 2013 models that were recalled. I found this online: Investigation and Recall ContextFederal Probes: The NHTSA investigated 2010–2012 Ford Fusion and Lincoln MKZ models for sudden loss of electric power steering, logging thousands of complaints.Exclusion of the 2010 Model: Ford issued recalls (such as campaign 15S18) for 2011–2013 models to update power steering control modules or fix motor sensor faults, leaving 2010 models uncovered by the official action.Closure: The NHTSA officially closed its investigation into the 2010 Fusion steering complaints after concluding the failure trend did not warrant a mandatory safety recall, noting drivers could still revert to manual steering.”
Owner complaint to NHTSAFiled Aug 14, 2026SteeringODI 11757063

Air bags

147 reports12 crashes
“The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that it would take three days to receive the diagnostic results. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.”
Owner complaint to NHTSAFiled Mar 3, 2025Air bagsODI 11645981

Vehicle speed control

95 reports3 crashes
“CAR WARNING LIGHT PLEASE PULL OVER SAFELY AND THEN CAR LOOSES ALL POWER HAS HAPPED A TOTAL OF 19 TIMES IN 4 MONTHS. STOPPED ME IN MIDDLE IF INTERSECTION TODAY. TWICE. HAPPENS WHEN DRIVING OR STARTING TO DRIVE FROM STILL POSITION.”
Owner complaint to NHTSAFiled May 21, 2019Electrical system, Vehicle speed control, EngineODI 11209108

Power train

93 reports1 crash
“The contact owns a 2010 Ford Focus. The contact stated that while leaving the parking lot and attempting to shift into reverse(R), the gear shifter failed to respond. There was no warning light illuminated. The contact stated that the vehicle was towed to the residence. The dealer was contacted to schedule an appointment to diagnose the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,264.”
Owner complaint to NHTSAFiled Jun 29, 2026Power trainODI 11747137

Service brakes

88 reports7 crashes
“I own a 2010 Ford Fusion Hybrid. The vehicle has a recurring loss-of-braking problem associated with the ABS/ AdvanceTrak system. While driving, the vehicle can suddenly lose normal braking ability and does not stop as it should when I press the brake pedal. The ABS, AdvanceTrak, traction control/hydroplaning and other warning lights illuminate at the same time. I have had to use the emergency/parking brake to help stop the vehicle.The exact underlying component causing the failure is UNKNOWN. The ABS module/ ABS hydraulic control unit (HCU) has been diagnosed and replaced more than once, and the vehicle has also been repeatedly reprogrammed and diagnostic codes cleared. The vehicle has been inspected by three different Ford dealerships for the same recurring problem. The dealerships have performed diagnostic work and repairs, including replacement of ABS-related components. Most recently, 1 paid approximately $1,600 to a Ford dealership for an ABS-related repair. I was told the vehicle was repaired and picked it up on [10-6-26]. Less than 24 hours later, while driving, the vehicle again lost normal braking ability. The same warning lights appeared, including…”
Owner complaint to NHTSAFiled Oct 7, 2026Service brakesODI 11769526

Engine

88 reports2 crashes1 fire
“On June 22 myself and my wife were pulling out of the Food Lion Parking Lot. As we proceeded out to the main Road the gas pedal stuck. The car kept accelerating and know matter what I did I could free the gas pedal. Because of that we hit 3 cars in the intersection. Our car literally exploded putting Myself and my wife in the hospital .My wife has had 3 surgeries for a broken pelvis.She is still in serious condition.Myself I suffered 3 broken ribs and a lacerated liver. Ford should be held accountable for our terrible pain and suffering.?”
Owner complaint to NHTSAFiled Jul 1, 2024Service brakes, EngineCrash reportedODI 11597854
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.