Problems · NHTSA complaints

2019 Ford Fusion Hybrid problems

Owners filed 335 complaints about the 2019 Ford Fusion Hybrid with NHTSA between Mar 2019 and Jul 2026. The most-cited component is engine (131).

Complaints
335
Filed with NHTSA
Crashes
8
Reported by owners
Fires
3
Reported by owners
Injuries
12
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine131
  2. Electrical system75
  3. Power train65
  4. Engine and engine cooling50
  5. Fuel/propulsion system16
  6. Forward collision avoidance10
  7. Steering10
  8. Vehicle speed control8
  9. Air bags7
  10. Latches/locks/linkages6
  11. Service brakes6
  12. Structure5
  13. Back over prevention3
  14. Seat belts3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201915
202016
202120
202228
202380
2024128
202545
20263

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

131 reports1 fire
“2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps…”
Owner complaint to NHTSAFiled Jul 22, 2026Power train, Electrical system, EngineODI 11752200

Electrical system

75 reports1 crash3 fires
“Backup camera keeps going blank with a blue screen also back up camera stays on for a few seconds while driving then the screen turns blue having to do a soft factory reset to the system. Transmission shifts prematurely or kicks down weird. Shifting from park to drive makes a klunk and clicking sound not smooth or quiet at all.”
Owner complaint to NHTSAFiled Nov 4, 2025Power train, Electrical systemODI 11697324

Power train

65 reports
“The contact owns a 2019 Ford Fusion. The contact stated that while coming to a stop, the contact heard a loud sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the flex plate, torque converter, and front pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.”
Owner complaint to NHTSAFiled Jun 4, 2025Power train, EngineODI 11664817

Engine and engine cooling

50 reports
“The contact owns a 2019 Ford Fusion. The contact stated that upon start the vehicle, the engine was misfiring. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the head gasket was faulty and needed to be replaced. Additionally, the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.”
Owner complaint to NHTSAFiled Jul 25, 2025Engine and engine coolingODI 11676252

Fuel/propulsion system

16 reports
“re. recall 23V-440 Issued June 2023 as of March 2025 (one year and 9 months later), on remedy. they now claim one will be available 3Q25, but they also estimated a fix 3Q24. this is an UNACCEPTABLE amount of time to not have a fix and have a formal recommendation not to charge the vehicle.”
Owner complaint to NHTSAFiled Mar 16, 2025Fuel/propulsion systemODI 11648589

Forward collision avoidance

10 reports
“My front camera is often unavailable. I took it in multiple times and they couldn’t find an issue. Recently my back up camera has been acting up. It is unavailable most of the time, other times the screen is black, sometimes it’ll work and then cut out. There is a recall on other ford vehicles for this issue. I looked up if it needs a software update and it doesn’t. We’ve checked the camera and wiring harness and they’re both intact and in good condition.”
Owner complaint to NHTSAFiled Jun 1, 2025Electrical system, Back over prevention, Forward collision avoidanceODI 11664207
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.