2012 Ford Fusion Hybrid problems

“Se traba y se pone duro el "gobierno" junto con la cremallera electroasistida el volante no gira ni con el carro prendido, no eh echo uso de la campaña 15S18, nunca ah Sido asistido por el fabricante Ford, ni mucho menos lo eh metido a un taller de servicio independiente ni con aseguradoras y no me marco algún sensor del tablero antes de que me sucediera este problema con la "dirección asistida averiada"”

“The contact owns a 2012 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 15V34000 (STEERING), 19V001000 (AIR BAGS), and 21V158000 (AIR BAGS); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact stated whiling parking the vehicle the steering wheel became extremely difficult to turn with the message "Service Power Steering" displayed. The cause of the failure was not determined, and the vehicle was not yet repaired. The failure mileage was 310,000. Parts distribution disconnect.”

“While driving my 2012 Ford Fusion Hybrid (VIN: [XXX]), the braking system suddenly failed. When applying the brake pedal, there was completely zero brake resistance, and the vehicle failed to engage proper braking power, creating an extremely hazardous driving condition. The vehicle was inspected by a certified Ford dealership (Lithia), which officially documented that the vehicle is "UNSAFE TO DRIVE due to having no brake resistance." The diagnostics confirmed that the ABS Hydraulic Control Unit (HCU), the ABS module, and the Brake Master Cylinder have failed and require total replacement. The dealership also noted that the necessary braking parts are currently completely unavailable (backordered/no parts available). This is the exact same safety defect covered under Ford's previous Safety Recall 19S54 (NHTSA Campaign 19V904) for older Fusion models. However, the recall was never expanded to include the 2012 models, despite them using the same problematic braking infrastructure and experiencing identical catastrophic failures. NHTSA needs to investigate and force Ford to expand the recall to 2011-2012 models before this braking defect causes fatal accidents.”

“The contact owns a 2012 Ford Fusion. The contact stated that after coming to a stop, the vehicle stalled. The transmission warning light was illuminated. The vehicle was restarted, but the failure persisted. The vehicle was taken to the dealer, who determined that the battery had failed and there was battery acid on the shifter cable and connector. The dealer replaced the battery, the shifter cable, the connector, the rear parking light bulb, and the purge valve. The dealer also completed the recall repair under NHTSA Campaign Number: 21V158000 (Air Bags). The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 92,343.”

“The contact owns a 2012 Ford Fusion. The contact stated that his wife was involved in a crash noting that while stopped at a traffic light upon traffic beginning to move forward, the contacts wife took her foot off of the brake pedal slightly however the vehicle continued to lurch forward and in the process bumped into the vehicle in front of her with the entire front end of their vehicle. No property damage was reported. The vehicles came to a stop upon impact. The vehicle was towed to a local dealer. No warning lights were illuminated however the following message was displayed on the instrument panel that read "Brake Failure". A Police report was not filed. The vehicle was not destroyed. No injuries were reported. The vehicle was diagnosed and the contact was advised that the Anti Lock Braking System Module was faulty and would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 134,021.”

“The contact owns a 2012 Ford Fusion. The contact stated that while driving under 35 MPH, the vehicle was shaking abnormally. The vehicle was shaking abnormally while idling as if the vehicle would shut off. The contact had replaced the battery 8 times; however, the failure persisted. While driving approximately 65 MPH and overtaking other vehicles, the check engine warning light began flashing temporarily. The failure had occurred twice. The vehicle was taken to the dealer who diagnosed the vehicle that the oil was leaking from the valve cover gasket, oil pan, and front seal and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was unknown.”