Problems · by component

2004 Jeep Grand Cherokee electrical system problems

144 owner complaints to NHTSA about the 2004 Jeep Grand Cherokee cite electrical system, 11% of all 1,295 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
144
11% of all complaints
Crashes
4
Reported by owners
Fires
9
Reported by owners
Injuries
5
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“On 08/01/ 19 took my Jeep in to have brakes fixed at big o tires they changed front and back pads and rotors. After that they found the Master Cylinder to be defective and replaced that also. I have the bill to show this work. In 2022 my Check Brake light would stay on all the time, my brakes were good to me. Big O’s had burned down the year before, I live within 2 streets of their business, their fire was in my front window! Odometer : Readings on Dates: 1) 102,335 : Original date of Brake work! 2) 107,000 : day when brought in to fix light on, 9/29/22. Day before on the phone, the man who answered the phone said I would never fail inspection because of brake light on, only check engine light!! 3) 107,453 : the Gentleman on 9/29/2022 said he had changed the Master Cylinder again, while explaining that some master cylinders had sensors on the inside and other could be replaced. On the 9/29/22 got no paperwork, was there all day! 4) 4 pm: today called the store, have at the moment a 2/21/23 for 8 am, I called to give them the current odometer reading, the gentleman that answered the phone, Was well aware of me and said, I would be be getting a call from the GM. [XXX]”
Owner complaint to NHTSAFiled Feb 13, 2023Electrical systemODI 11507109
“When driving the truck will randomly shut off or stall no matter the speed or if its parked. replaced the crankshaft and cam shaft position sensor and still has the same issue. These vehicles must have a bad ECM unit on them or something.”
Owner complaint to NHTSAFiled Dec 8, 2021Electrical system, EngineODI 11443076
“DISCOVERED THAT ALL WINDOWS AND SIDE MIRRORS WERE NO LONGER OPERARABLE FROM WITHIN VECHICLE PANEL ON DRIVER SIDE. UNABLE TO LOCK THE VECHICLE FROM WITHIN, AS WELL. UNABLE TO LOCK THE VECHICLE WITH KEY CONTROL FROM OUTSIDE, ONLY MANUALLY, THOUGH THE KEY CONTROL CAN STILL LOCK ALL OTHER DOORS, INCLUDING THE REAR GATE. FIRESTONE STATED THAT ONLY A JEEP DEALER CAN REPAIR THIS ISSUE.”
Owner complaint to NHTSAFiled Feb 21, 2021Electrical system, Unknown or otherODI 11397240
“AM THE OWNER OF A 2004 JEEP GRAND CHEROKEE, I AM THE ONLY OWNER, I HAVE TAKEN IT SEVERAL TIMES TO THE DEALER, AND THEY HAVE TOLD ME THAT I HAVE TO CHANGE THE COMPLETE REAR LAMPS (THEY HAVE ONLY CHANGED THE BULBS ONCE) IN DEALER THEY TELL ME THAT HAS NOTHING THAT I MUST CHANGE THE (TAILLAMPS ASSY), PLEASE I NEED YOUR HELP, MY CHEROKEE HAS ALWAYS BEEN PARKED IN MY CLOSED GARAGE, IT NEVER STAYS ON THE STREET”
Owner complaint to NHTSAFiled Oct 16, 2020Electrical system, Exterior lightingODI 11364767
“THE CHECK ENGINE LIGHT GIVES A CODE ( SIGNAL LOSS FROM CPS AND CKPS) CAN'T ACCELERATE WITHOUT BACKFIRE AND MISSING. SOMETIMES WHEN CROSSING R/R TRACKS THE ENGINE WILL DIE IT STARTS BACK UP AFTER YOU WIGGLE THE 3 MAIN CONNECTORS”
Owner complaint to NHTSAFiled Aug 10, 2020Electrical system, Engine, Fuel/propulsion systemODI 11348380
“TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR AND WINDOW FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DOOR AJAR MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68161969. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 135,000.”
Owner complaint to NHTSAFiled Nov 19, 2019Electrical system, Latches/locks/linkages, Visibility/wiperODI 11281173

Showing 6 of 144 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Electrical system: starter assembly

Free remedy

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.

Electrical systemReported Mar 4, 2004NHTSA 04V112000
Data from NHTSA Recalls API · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.