Steering: gear box (other than rack and pinion)
Free remedy
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
73 owner complaints to NHTSA about the 2004 Jeep Grand Cherokee cite steering, 6% of all 1,295 complaints for this model year. NHTSA also lists 1 recall on this component.
“My jeep does the death wobble anytime I hit a small bump in the road, pothole, Lane marker...etc. it is very hard to control at that point and seems as though it might flip if it gets any worst or hit a big enough bump. It is very hard to control and to get to stop once it gets going. It poses a huge safety concern for myself and others being that I have to get the truck to stop when it does the death wobble which means someone coming behind me would/should have to stop as well and definitely is a nuisance to myself and other drivers. Please help. I have read and been told it could be any one of the steering or suspension components.”
“TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL VIBRATION FROM THE FRONT OF THE VEHICLE WHICH WAS ALSO FELT IN THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VIBRATION CEASED AT LOW SPEEDS. THE CONTACT STATED THAT THE FAILURE WAS CONSTANT. THE VEHICLE WAS TAKEN TO BARNETT CHRYSLER JEEP DEALER, LOCATED AT (3430 HWY 61 N, WHITE BEAR LAKE, MN 55110) TO BE DIAGNOSED. A CAUSE FOR THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 270,000.”
“ANYTIME I HIT A SMALL BUMP IN ROAD OR WHEN TURNING THE FRONT END LOSES CONTROL AND VEHICLE SHAKES VIOLENTLY SENDING ME INTO OTHER LANE. SEVERAL WIRES HAVE MELTED UNDER THE HOOD AND THE FRONT DRIVER SEAT GETS EXTREMELY HOT WHILE DRIVING A DISTANCE OVER 13 MILES”
“WHEN DRIVING, THE STEERING PULLS TO THE LEFT SIDE FAIRLY HARD. ALSO, WHEN MAKING EITHER RIGHT OR LEFT TURNS THE RESULT IS A VERY JERKY AND NOT SMOOTH. WHEN THERE IS A BUMP IN THE ROAD, THE STEERING WHEEL JERKS AND TURNS SLIGHTLY CAUSING POSSIBLE DANGEROUS DRIVING CONDITIONS. THE VEHICLE IS DRIVE-ABLE HOWEVER THERE IS DEFINITELY SOME CAUSE FOR CONCERN. HAVE REPLACED THE SUSPENSION WITH BRAND NEW SHOCKS AND THERE SEEMS TO BE NO DIFFERENCE IN THE STEERING WHEEL'S RESPONSE TO BUMPS. WHEELS ALSO APPEAR TO BE IN GREAT ALIGNMENT AS WELL. I HAVE SEEN WHERE THIS ISSUE IS VERY COMMON WITH THIS MAKE AND MODEL AND WOULD LIKE TO BE ABLE TO GET THE ISSUE CORRECTED FOR A FEELING OF COMFORT AND SAFETY WHILE DRIVING MY VEHICLE.”
“TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, A GRINDING AND HUMMING NOISE WAS PRESENT FROM THE STEERING COLUMN. ALSO, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING PUMP AND HOSE WERE FAULTY AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE VEHICLE WAS REPAIRED ON FOUR SEPARATE OCCASIONS, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.”
“HAD A CAR ACCIDENT FEW DAYS AGO AND THE AIR BAGS DID NOT DEPLOYED AT EITHER SIDE. ALSO, THE STEERING COLUMN IS STACK IN LOWER LEVEL, THE MECHANIC SAID IT IS BROKEN INSIDE, NEEDED TO BE REPLACED.”
Showing 6 of 73 reports. Read every report on NHTSA.gov.
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.