Problems · by component
2004 Jeep Grand Cherokee visibility problems
202 owner complaints to NHTSA about the 2004 Jeep Grand Cherokee cite visibility, 16% of all 1,295 complaints for this model year.
Complaints
202
16% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
6
Reported by owners
What owners say about the visibility
Verbatim from NHTSA complaints, newest first
“The contact owns a 2004 Jeep Grand Cherokee. The contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. The contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to unlock. The contact stated that the buttons on the driver’s side console failed to function as needed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 86,000.”
“TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE AND NOTICED THAT THE SUN ROOF HAD EXPLODED. GLASS PIECES SHATTERED INTO THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.”
“I WAS DRIVING DOWN THE HIGHWAY AND MY DRIVERS WINDOW GRADUALLY STARTED SLIDING DOWN . AT THE TIME I WAS RUNNING THE AIR CONDITION .AND THE WINDOW STARTED SLOWLY COMING DOWN . BY THE TIME I GOT HOME THE WIDOW WAS COMPLETELY DOWN . MY HUSBAND TRIED TO PULL IT BACK UP AND AS HE DID THIS THE WINDOW BROKE RIGHT INTO HIS HANDS AND ALL OVER THE SEAT OF THE CAR. AND I WAS TOLD BY ANOTHER JEEP OWNER THAT SHE HAD A RECALL ON HER JEEP . I WAS JUST WONDERING IF THERE WAS A RECALL FOR IT? *TR”
“LIFT WITHIN WINDOW BROKE SPONTANEOUSLY WHILE DRIVING APPROXIMATELY 20 MPH. WINDOW WOULD NOT STAY UP AND CABLES NEEDED TO BE REPLACED. APPROXIMATELY 5-6 MONTHS LATER, A SECOND WINDOW HAD THE SAME ISSUE THIS TIME WHILE PARKED-ANOTHER NEEDED TO BE REPLACED. ON 10/20/2013 THE SAME ISSUE HAPPENED TO A THIRD WINDOW WHILE IN REVERSE PULLING OUT OF DRIVING GOING NO MORE THAN 2 MPH-ANOTHER NEEDS TO BE REPLACED. I WAS INFORMED IT IS A COMMON PROBLEM BUT THAT THERE IS NO RECALL SO THEY CAN'T DO ANYTHING ABOUT IT AT THIS TIME. *TR”
“DUAL CLIMATE CONTROL BLEND DOORS HAVE BROKEN, A DEFECT IN DESIGN THAT AFFECTS ALL 1999-2004 JEEP GRAND CHEROKEE LIMITED MODELS. THERE IS NO HOT AIR AVAILABLE TO THE PASSENGER SIDE OF THE CABIN, AND THE PASSENGER CLIMATE ADJUSTMENT IS INOPERATIVE. *TR”
“DUAL CLIMATE CONTROL DOOR FAILURE. PLASTIC DOOR HINGES BREAK, FAULTY DESIGN, SHOULD BE REPLACED WITH ALUMINUM OR OTHER METALLIC PIECES. ALL OF THE 1996 - 2001 JEEPS DUAL CLIMATE DOORS BREAK. *TR”
Showing 6 of 202 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.