NHTSA lists 14 safety recalls and 1,295 owner complaints for the 2004 Jeep Grand Cherokee. Most complaints involve air bags (326) and visibility (202). The EPA rates it 15–16 mpg combined.
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Grand Cherokee model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 1996 | 1,342 |
| 1997 | 1,380 |
| 1998 | 1,429 |
| 1999 | 2,004 |
| 2000 | 1,829 |
| 2001 | 1,111 |
| 2002 | 1,476 |
| 2003 | 761 |
| 2004 | 1,295 |
| 2005 | 2,051 |
| 2006 | 1,297 |
| 2007 | 1,109 |
| 2008 | 734 |
| 2009 | 138 |
| 2010 | 118 |
| 2011 | 1,640 |
| 2012 | 1,644 |
| 2013 | 805 |
| 2014 | 2,388 |
| 2015 | 1,369 |
| 2016 | 312 |
| 2017 | 364 |
| 2018 | 855 |
| 2019 | 370 |
| 2020 | 241 |
| 2021 | 410 |
| 2022 | 377 |
| 2023 | 408 |
| 2024 | 254 |
| 2025 | 80 |
| 2026 | 32 |
“Driving normally on the highway came to an exit slowed down my passenger air bag went off and 10-15 seconds later the driver one. I was able to be aware the driver might go off so I pushed my seat back and immediately after it went off. White smoke from the airbags engulfed the cabin I stepped out on the side of the highway and waited for the white smoke to dissipate”
“The contact owns a 2004 Jeep Grand Cherokee. The contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. The contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to unlock. The contact stated that the buttons on the driver’s side console failed to function as needed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 86,000.”
“FRONT SEAT FRAME BROKEN.. CAUSING SEAT TO MOVE FROM TRACK MOUNTING THAT IS BOLTED TO FLOOR CAUSING DRIVER TO BE ABLE TO LOSE CONTROL OF VEHICLE AND IN CAUSE OF ACCIDENT CAUSING SERIOUS INJURY AND OR DEATH.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Grand Cherokee 2WD Auto 4-spd, 6 cyl, 4.0 L · Rear-Wheel Drive | 14 | 19 | 16 | $4,000 | 555 |
| Grand Cherokee 2WD Auto 5-spd, 8 cyl, 4.7 L · Rear-Wheel Drive | 14 | 19 | 16 | $4,000 | 555 |
| Grand Cherokee 4WD Auto 4-spd, 6 cyl, 4.0 L · 4-Wheel or All-Wheel Drive | 14 | 19 | 16 | $4,000 | 555 |
| Grand Cherokee 4WD Auto 5-spd, 8 cyl, 4.7 L · 4-Wheel or All-Wheel Drive | 14 | 19 | 15 | $4,300 | 592 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
14 safety recalls as of Nov 6, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 1,295 complaints with NHTSA. The most-cited components are air bags (326), visibility (202), seats (149). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2004 Jeep Grand Cherokee at 15–16 mpg combined, depending on engine and drivetrain (4 versions rated).