2014 Jeep Grand Cherokee problems

“the transmission/clunks when starting, wile climbing hill wont engage loud crack when turning out of driveway right mirror wont engage when car is near the warning or the beeping wont go off climate control door wont move backup camera goes out / electrical system bugs also, repaired suspension system axle assembly front steering rack penion motor mount left side suspension control arm tpms sensor”

“My 2014 Jeep Grand Cherokee began popping out of gear (aka shifting into neutral suddenly) while at cruising speed several months ago. This causes the car to lose drive altogether at highway speed and requires the driver to pull to the side of the road in order to restart and resolve the issue. Before the restart, the power brakes fail to work any long and the driver needs to press very hard on the pedal in order to keep the vehicle stopped or slowed. This has no put myself and the drivers behind me at significant risk if the driver (my daughter) or me are unable to pull to the side of the road safely or if the cars behind us cannot avoid us. My mechanic cannot diagnose the issue. We changed the transmission and the problem has persisted. There are no warning lights or check engine lights associated with the error. It seems very similar to what's happening here -> [XXX] However, the Jeep dealership wants way too much money to diagnose the issue. I've seen the issue reported by other 2014 Grand Cherokee owners in forums with no resolution.”

“This complaint is being filed regarding a failed and botched remedy of two federal safety recalls: the Crankshaft Position Sensor recall and Safety Recall Z46 (High-Pressure Fuel Pump) on my Jeep Grand Cherokee EcoDiesel.The vehicle was delivered to Kendall DCJR of Soldotna, AK for the recall services. The technician performed the recalls, but the high-pressure fuel pump failed immediately, resulting in systemic fuel leaking directly into the engine's crankcase oil pan. The fuel contamination thinned the motor oil, dropped oil pressure, caused the oil filter to collapse, and resulted in a catastrophically blown motor.Physical inspection confirms the entire fuel system is filled with destructive metal shavings and debris ("glitter") from the disintegrating pump, requiring a complete replacement of all fuel components and the engine assembly. The vehicle has been rendered entirely undrivable and has been sitting out of service at the authorized dealer for over 30 cumulative days. The manufacturer (Stellantis/Jeep) has failed to provide a safe, effective, and timely remedy for these safety recalls, and is refusing to issue a Corporate Rental Authorization (CRA) or…”

“I was at a red light stopped and proceeded to drive forward because the light had turned green - within 30 seconds of driving forward, my passenger headrest deployed automatically. It made a loud noise, scaring the heck out of me. The noise was so loud I thought somebody was firing a gun. This could be a huge safety concern if somebody was sitting in my passenger seat and the headrest slammed forward toward their head. The noise scared me so much I swerved off the road almost hitting a guard rail. Thankfully, I wasn’t going too fast.”

“I am reporting a serious safety concern involving the transmission/power train of my 2014 Jeep Cherokee Limited, VIN [XXX], with fewer than 80,000 miles. The transmission failed suddenly when I was approximately one minute away from entering a highway. The vehicle became inoperable and left me stranded in an isolated area with little or no cellular reception, and I had to find assistance. Had the transmission failed one minute later while I was traveling at highway speed, I could have been seriously injured or killed. I could have died because of this failure. Or I could've killed or injured someone else on the road. There were no meaningful warning lamps, dashboard messages, or other advance warnings that alerted me that a complete transmission failure was imminent. The transmission failure was confirmed through the repair process by the service facility that repaired the vehicle. The transmission has already been repaired, and I have repair invoices, diagnostic records, and service documentation available upon request. I was without my vehicle for nearly one month while the issue was being addressed. The vehicle has not, to my knowledge, been inspected by…”

“The contact filed the complaint on behalf of his deceased brother who owned a 2014 Jeep Grand Cherokee. The contact stated that, based on an accident report, it was believed that the driver was traveling at a high rate of speed on the highway when he lost control of the vehicle, veered off the roadway, and collided with a utility pole. The impact resulted in the driver being ejected from the vehicle. The driver was pronounced deceased at the scene. The contact stated when going to check the vehicle at the tow yard, the driver-side curtain airbag and the steering wheel airbag did not deploy, although all other airbags in the vehicle did deploy. The failure mileage was 150,000.”