Problems · NHTSA complaints

1998 Dodge Durango problems

Owners filed 976 complaints about the 1998 Dodge Durango with NHTSA between Jan 1998 and Jan 2021. The most-cited component is suspension (539).

Complaints
976
Filed with NHTSA
Crashes
52
Reported by owners
Fires
12
Reported by owners
Injuries
31
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension539
  2. Power train101
  3. Steering89
  4. Service brakes, hydraulic84
  5. Engine and engine cooling70
  6. Visibility49
  7. Seats42
  8. Electrical system31
  9. Air bags30
  10. Equipment30
  11. Seat belts27
  12. Tires18
  13. Exterior lighting15
  14. Vehicle speed control14

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
199836
199985
200061
200170
200256
2003253
2004240
200588
200622
20076
200817
200910
201010
20113
20122
20133
20145
20153
20162
20170
20183
20190
20200
20211

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

539 reports5 crashes3 fires
“BOUGHT MY DURANGO NEW IN MAY 1998. THE AUTOMATIC TRANSMISSION STARTED SHIFTING IMPROPERLY IN JULY 2000. TOOK IT TO A DODGE DEALER BECAUSE IT WAS STILL UNDER WARRANTY (31,418 MILES). THEY DROPPED THE TRANSMISSION PAN AND PRONOUNCED IT DOA (PAN WAS FULL OF METAL SHAVINGS). SHOULD HAVE SEEN THE WRITING ON THE WALL BUT I LOVED THIS VEHICLE. TOOK IT TO AN INSPECTION STATION FOR SAFETY & EMISSIONS TESTS IN MAY OF 2006. IT FAILED FOR BAD BALL JOINTS. I ASKED THE MANAGER WHY HIS MECHANICS SEEMED TO PAY SPECIAL ATTENTION TO THE FRONT END DURING INSPECTION AND HIS REPLY WAS IT WAS VERY COMMON TO FIND BAD BALL JOINTS ON APPROX. 50% OF ALL 1998-2000 DURANGOS. HAD MY MECHANIC REPLACE UPPER & LOWER BALL JOINTS, BOTH SIDES, AT 74,064 MILES, TO THE TUNE OF $701 PLUS TAX. I THEN STARTED HEARING ABOUT OTHER DURANGO OWNERS WITH SIMILAR BALL JOINT WOES. I WENT ONLINE AND STARTED RESEARCHING. FOUND A SITE WHERE FOLKS LIKE MYSELF WITH THE SAME BALL JOINT PROBLEMS, SOME WITH ACCIDENTS, WERE TRYING TO GET NHTSA TO DO SOMETHING. I GUESS PEOPLE ACTUALLY HAVE TO DIE FIRST BEFORE NHTSA WILL STEP IN AND TELL AN AUTO MANUFACTURER THEY NEED TO FIX THEIR FAULTY PRODUCTS. I ALSO LEARNED THAT…”
Owner complaint to NHTSAFiled Jul 20, 2016Suspension, Power trainODI 10886041

Power train

101 reports7 crashes1 fire
“DUE TO TO UNEVEN DRIVEWAY THE VEHICLE STALLED, OR TRANSMISSION BEGAN TO SPIN AND NOT MOVE, AT WHICH THE VEHICLE IGNITION WAS SHUT-OFF. IT WAS ATTEMPTED TO PUSH THE VEHICLE ABOUT 50 FEET TO A PARKING PLACE. ANOTHER PERSON OFFERS TO HELP, THEN PUSHES VEHICLE 25/50 FEET...ADVISES TO TURN THE WHEEL. THE WHEEL DOES NOT WANT TO TURN. THE VEHICLE HAS USED A LOT OF POWER STEERING FLUID ALMOST DAILY(HAS A HISTORY OF SQUEALING AND HARD TURNING AT START UNLESS LUBRICATED). SO ADVICE TO PLACE VEHICLE IN REVERSE CAUSED THE STEERING WHEEL TO BE EVEN HARDER TO TURN, IF AT ALL. I REQUESTED HELP FROM THE BYSTANDER, WHO AT WHICH POINT COMES TO THE DRIVER SIDE WHERE I WAS STANDING OUTSIDE OF THE VEHICLE ALSO. IT'S UNKNOWN IF THE BYSTANDER HELP TURNED THE IGNITION ON, OR IF THE IGNITION SOMEHOW TURNED ON BY ITSELF. THE VEHICLE WAS OCCUPIED BY ONE ADDITION PASSENGER AT THE TIME OF THE CRASH. THE VEHICLE TRAVELED IN REVERSE GEAR, WITHOUT ANYONE PUSHING ON THE ACCELERATOR. THERE WERE MINOR TO SEVERE INJURIES, AND DAMAGE TO 2 VEHICLES AND ONE STRUCTURE.”
Owner complaint to NHTSAFiled Jan 15, 2021Steering, Power train, Vehicle speed controlCrash reportedODI 11388250

Steering

89 reports4 crashes1 fire
“BUSHINGS ON STEERING SHAFT BEARING MADE FROM CHEAP MATERIALS WEAR QUICKLY CAUSING LOSS OF VEHICLE CONTROL. CHRYSLER DOES NOT CURRENTLY PRODUCE A PART TO FIX THE PROBLEM AND NO AFTERMARKET PARTS ARE AVAILABLE. *TR”
Owner complaint to NHTSAFiled Jun 25, 2009SteeringODI 10274970

Service brakes, hydraulic

84 reports14 crashes1 fire2 related recalls
“TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE PEDAL REQUIRED GREATER FORCE IN ORDER FOR THE VEHICLE TO SLOW DOWN. SUDDENLY, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE STOPPING DISTANCE INCREASED WHEN BRAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY DISCOVERED NHTSA CAMPAIGN ID NUMBER 99V341000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES). THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL; HOWEVER, IT WAS INSUFFICIENT IN REMEDYING THE FAILURES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 139,000.”
Owner complaint to NHTSAFiled Jun 2, 2009Service brakes, hydraulicODI 10272698

Engine and engine cooling

70 reports1 crash1 related recall
“62K MILES DOING THE SPEED LIMIT ON I/70 EAST OF MT COMFORT EXIT. OIL PRESSURE WENT TO 0 BEFORE I COULD SLOW AND GET TO THE SHOULDER THE ENGINE BLEW A ROD THREW THE OIL PAN. HAD IT TOWED TO MY REPAIR SHOP. HE TOOK THE PAN OFF AND SAID HE THOUGHT THE OIL PUMP HAD FAILED FROM WHAT HE COULD SEE. LOCAL DEALER DID NOT WANT TO TALK ABOUT IT. SAID IT WAS OUT OF WARRANTY. I TOLD HIM OF THE FAILURES I HAD FOUND ON THE INTERNET AND HE REFERRED ME TO DODGE AND HUNG UP. DODGE REPLIED TO MY INQUIRY BY TELLING ME TO TALK WITH MY LOCAL DEALER. *TR”
Owner complaint to NHTSAFiled Apr 21, 2010Engine and engine coolingODI 10326917

Visibility

49 reports2 crashes
“WINDOW REGULATORS ON 3 DOORS HAVE FAILED SINCE STATED DATE. NORMAL SHUTTING OF DOORS CAUSES A PLASTIC PIECE WERE THE CABLES MEET TO FAIL. THIS PLASTIC PIECE IS NOT A STAND ALONE PART. COMPETE REGULATOR MUST BE PURCHASED AT $100+. *TR”
Owner complaint to NHTSAFiled Apr 25, 2008VisibilityODI 10225696
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.