Problems · NHTSA complaints
2023 Dodge Durango problems
Owners filed 39 complaints about the 2023 Dodge Durango with NHTSA between Jul 2023 and Nov 2026. The most-cited component is exterior lighting (15).
Complaints
39
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Exterior lighting15
- Power train9
- Electrical system9
- Engine6
- Air bags3
- Fuel/propulsion system3
- Fuel system, gasoline2
- Vehicle speed control2
- Forward collision avoidance2
- Service brakes2
- Structure1
- Wheels1
- Visibility/wiper1
- Other / unknown2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
3
4
13
19
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2023 | 3 |
| 2024 | 4 |
| 2025 | 13 |
| 2026 | 19 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Exterior lighting
15 reports
“The driver-side daytime running light (DRL) on my 2023 Dodge Durango has stopped functioning. The failure occurred under normal vehicle use and was not caused by an accident, impact, or external damage. I am reporting this as a safety concern because the daytime running lights are intended to increase vehicle visibility to other motorists and pedestrians. With only one DRL functioning, the vehicle has reduced and uneven forward visibility to others during daytime driving. A premature failure on a relatively new vehicle also raises concern that this may be an electrical, lighting assembly, or component defect that could affect other 2023 Dodge Durango vehicles. I am requesting that NHTSA document and evaluate this issue for potential trends involving premature daytime running light failure on the 2023 Dodge Durango.”
Power train
9 reports1 related recall
“The radio displays Uconnect box requires service, please visit an authorized dealer. When that happens you cannot use the safety call 911 button, if you are using your phone for navigation, you will not be able to see it. It also makes the vehicle run different.”
Electrical system
9 reports
“I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says “UConnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.”
Engine
6 reports
“The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.”
Air bags
3 reports1 crash
“I was dive down the road and it sound like a gun go off I seen the right side air bag was out and that scared me I did not comperhend what had hppen and I end up sliding down a ditch in bake ment”
Fuel/propulsion system
3 reports
“After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The vehicle experienced intermittent starting failures, creating safety concerns including: Potential inability to move the vehicle when needed, including in traffic Risk of being stranded in unsafe locations Uncertainty regarding whether the vehicle would reliably restart after being shut off The vehicle was removed from service and sent to an authorized Dodge dealership for further diagnosis and repair. The manufacturer/dealer elected to replace a fuel line as part of the repair process to address the starting hesitation. The vehicle has been inspected by an authorized Dodge service department. No police or insurance inspections…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.