Problems · NHTSA complaints

2014 Infiniti QX60 problems

Owners filed 231 complaints about the 2014 Infiniti QX60 with NHTSA between Jan 2014 and Nov 2026. The most-cited component is power train (118).

Complaints
231
Filed with NHTSA
Crashes
3
Reported by owners
Fires
2
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train118
  2. Engine33
  3. Air bags26
  4. Vehicle speed control19
  5. Electrical system16
  6. Service brakes12
  7. Structure10
  8. Fuel/propulsion system7
  9. Engine and engine cooling7
  10. Exterior lighting6
  11. Seat belts5
  12. Electronic stability control (esc)5
  13. Suspension4
  14. Forward collision avoidance4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201415
201514
20169
201715
201820
201934
202019
202129
202230
202317
202414
20258
20267

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

118 reports1 crash
“My vehicle is having issues with the CVT transmission timing chain, I was just aware, there was a recall in the past but my infiniti dealership said it's expired.And they won't help replace it. I'm getting Judder while driving.”
Owner complaint to NHTSAFiled Oct 21, 2025Power trainODI 11694716

Engine

33 reports
“Vehicle power steering and "PS" light, check engine light, and master warning light came on. Got it to Auto Zone for diagnostic tag and report says power steering needs to be replaced. There is a build up and the liquid is not going where it should, it is backing up and over flowing. Suggested to take the vehicle to the dealer there may be a recall because he's seen approximately 20 vehicles same issue.”
Owner complaint to NHTSAFiled Sep 8, 2026Steering, EngineODI 11762659

Air bags

26 reports2 related recalls
“The same problem cited in 16V-244 has occurred again in my 2014 QX60 (L50) Infiniti and the Infiniti dealership are refusing to replace the defective airbag control unit”
Owner complaint to NHTSAFiled Nov 2, 2026Air bagsODI 11775130

Vehicle speed control

19 reports
“This vehicle started shaking and juttering at a lower speed and made it very difficult to drive. Then I could accelerate and it would not go faster. I took it to a repair shop and they were getting CVT codes for the transmission. I looked online a found that many other people had these same issues as well as a Class Action Lawsuit that was settled a few years ago for 278 million for these problems. I was never informed that this CVT was a problem and could have it replaced from Nissan for no charge. I am not sure why Nissan would allow an unsafe transmission to be installed into a vehicle that would make the car unsafe to drive.”
Owner complaint to NHTSAFiled Jun 19, 2025Power train, Vehicle speed control, Fuel/propulsion systemODI 11667981

Electrical system

16 reports1 crash1 related recall
“I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minutes away from our home. Once we left the school we got about 3 minutes down the road and started smelling a strong electrical/plastic burning smell. Suddenly the car stalled and shut off. Then it cranked back up. Then it shut off. It did that several times. Smoke started pouring out from under the hood. I was barely able to get the car off the road and into a parking lot before it completely died and stopped cranking and stalling. I immediately got my family out of the car and had them run to safety. There was several other family’s with their children who had also just been picked up all around us. So I ran to car and popped the hood. There was so much electrical smoke coming out from driver side area. It appeared to be coming from the hybrid high voltage system under the ECM. I quickly disconnected the negative terminal on the 12v battery to shut down the electrical systems on the car. I have called Infiniti and I am dropping car off tomorrow…”
Owner complaint to NHTSAFiled Feb 22, 2026Electrical system, Fuel/propulsion systemODI 11719713

Service brakes

12 reports1 related recall
“LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury" defects before selling me a 2014 Infiniti QX60 on Nov 5, 2025. The dealer provided a "Pre-delivery inspection" record on November 4, 2025 to CARFAX, but delivered the vehicle with these open recalls and multiple "Red Alert" mechanical leaks in the engine, transmission, and fuel systems. Only 588 miles after delivery, on Dec 26, 2025, the vehicle suffered a catastrophic cooling system failure (the radiator and transmission cooler) which demonstrated that the vehicle was not safe or roadworthy. The Service Manager admitted on January 6, 2026, that the radiator was defective and needed full replacement, which confirms the vehicle was sold with a pre-existing systemic failure”
Owner complaint to NHTSAFiled Jan 6, 2026Air bags, Unknown or other, Service brakesODI 11709291
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.