Problems · NHTSA complaints
2025 Infiniti QX60 problems
Owners filed 20 complaints about the 2025 Infiniti QX60 with NHTSA between Jan 2025 and Oct 2026. The most-cited component is service brakes (4).
Complaints
20
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Service brakes4
- Engine4
- Vehicle speed control3
- Electrical system2
- Fuel/propulsion system2
- Wheels2
- Steering1
- Forward collision avoidance1
- Other / unknown8
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
12
8
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2025 | 12 |
| 2026 | 8 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Service brakes
4 reports1 crash
“On March 30, 2026, INFINITI of Naperville performed a multi-point inspection (RO 114984) on my 2025 Infiniti QX60 at 10,507 miles and measured both rear brake pads at 6mm. On October 13, 2026, at 15,467 miles, the same dealership measured both rear brake pads at 3mm — 3mm of wear in approximately 4,960 miles, evenly on both sides. This wear rate is far faster than normal and will require rear pad replacement far sooner than the normal 30,000–50,000 mile service life. When I asked the dealership what would cause both rear pads to wear at this rate, they stated it was normal wear and declined to provide any explanation or diagnosis. I declined their $415 rear pad replacement and rotor resurfacing quote pending a root-cause diagnosis. Premature rear brake pad wear reduces rear braking capacity and, if pads wear to the backing plate, can increase stopping distance. This appears to be a pattern: NHTSA complaints ODI 11704103, 11727670, 11752870, 11725766, and 11740699 document the same premature rear brake wear on 2022–2025 QX60s, and a class action (Iwan v. Nissan North America, M.D. Tenn.) alleges the same defect on the platform-sharing Nissan Pathfinder. No…”
Engine
4 reports
“Vehicle experiences noticeable vibration or rough idle when in Drive at stop, especially after warm-up. The issue persists despite regular maintenance and oil changes. Multiple owners report similar symptoms in 2022–2025 Infiniti QX60 models. The 2025 QX60 uses a new engine that has already been recalled in other Infiniti models due to similar issues. However, there has been no recall or official repair action issued for the 2025 QX60, even though the same engine and symptoms are present. Possible engine mount or idle control defect.”
Vehicle speed control
3 reports1 crash
“While driving my vehicle, it suddenly accelerated without my foot on the accelerator. The RPMs increased significantly, and the vehicle went to full throttle, accelerating rapidly without any input from me. I immediately attempted to stop the vehicle by pressing the brakes, but the vehicle continued accelerating. I also attempted to shift the vehicle into Park and Neutral, but it would not shift into either position. I was forced to turn off the engine while the vehicle was still moving in order to stop the incident. After the vehicle stopped, the steering wheel and brakes locked up. This was a frightening and extremely dangerous situation that could have resulted in a serious accident or injury. I reported this incident and expected the dealership to conduct a thorough investigation to determine what caused the vehicle to accelerate unexpectedly. It is a serious safety issue involving a vehicle that accelerated at full throttle without driver input. I have also having issued with the electrical with the screen flashing on and off the car stating the key is not detected when its in my hand.”
Electrical system
2 reports
“very heavy vibration. Entire vehicle shaking. I thought it was the motor mounts. Very intermitent. Kicks in at 2,000 rpm. I went to dealership and found out the problem is active noise reduction has a problem with a defect on amplifier. Dealer couldn't fix the problem so they shut off the active noise cancellation function for now.”
Fuel/propulsion system
2 reports
“Pulling onto 55mph road from a stop, the car began to accelerate then lagged(felt like a pause/stall in acceleration) and then overcompensated with rapid acceleration. This has happened multiple times. The vehicle has also gotten stuck in a low gear when accelerating in auto mode. Took the car to the dealership expressing safety concern of unreliable acceleration and they couldn’t replicate the issue.”
Wheels
2 reports
“I purchased a brand-new vehicle(2025 Infiniti QX60) from Infiniti of Omaha (18201 Burt St, Elkhorn, NE 68022) and have experienced persistent issues with the vehicle shaking/swaying at higher speeds. The dealership has acknowledged the problem and raised it with Infiniti, but the manufacturer claims the issue is due to road conditions in Omaha rather than a defect with the vehicle. Infiniti corporate sent a technician and states it’s because of the roads in Omaha Nebraska. Even though the 2014 Infiniti QX60 I had for 10 years, drove on the same roads, did not have this problem. Infiniti of Omaha's service department has confirmed that my vehicle does, in fact, have issues and has attempted to fix it twice. They also indicated that similar problems are occurring with other vehicles that have the same specifications as mine. They have replaced the tires, which has helped on at slower speeds. At higher speeds, I still do not feel safe in my vehicle. Despite this, the dealership is stating they cannot assist further because it is considered a manufacturer issue. As it stands, I’m left with a $70,000 vehicle that is unsafe to drive at highway speeds, and the…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.