Problems · NHTSA complaints

2023 Infiniti QX60 problems

Owners filed 28 complaints about the 2023 Infiniti QX60 with NHTSA between Dec 2022 and Oct 2026. The most-cited component is electrical system (7).

Complaints
28
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system7
  2. Engine5
  3. Fuel/propulsion system4
  4. Lane departure3
  5. Service brakes3
  6. Power train3
  7. Steering2
  8. Forward collision avoidance2
  9. Seats2
  10. Visibility/wiper2
  11. Structure2
  12. Fuel system, gasoline1
  13. Vehicle speed control1
  14. Back over prevention1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20221
202311
20246
20256
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

7 reports1 fire
“I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger seat of my vehicle and by the time I got to the driver side of the vehicle, it would lock on me, or I would put it in the back seat, and by the time I exited the driver's side door, the back left door would lock on me (fortunately it was just a work bag and not a child) because the left door lock shorted; and various components of the trunk have shorted on multiple occasions causing the trunk to open a few inches and then snap shut. I have videos of the foregoing in addition to the attached documentation.”
Owner complaint to NHTSAFiled Oct 18, 2025Electrical systemODI 11694243

Engine

5 reports1 fire
“The vehicle will randomly lurch forward quite a few inches after being placed in park - and even after the door has been opened, regardless of whether the car is parked on flat ground or on an incline, and regardless of whether the emergency brake is engaged. I have noticed this predominantly when backing into a parking spot and then having to shift from reverse to park. I reverse into a parking spot in a parking garage daily and have to ensure that no people or cars are walking/driving by before I put my car in park, which is both unsafe and ridiculous. The dealer could not replicate the issue when they looked at the car so nothing was done. Invoice is attached and video evidence can be provided upon request.”
Owner complaint to NHTSAFiled Oct 18, 2025EngineODI 11694245

Fuel/propulsion system

4 reports
“This vehicle has ~43k miles and in the shop 3 times. Once I had computer issues and was replaced, and twice now to replace the fuel pump. First instance, I was at a stop sign and tried to accelerate but the car wouldn't move. It was like it was in neutral but was in drive. I had to shut car down, restart and was able to get to the dealership. Second time, I left work driving ~73 mph on [XXX] in Jacksonville Florida when out of nowhere I could feel the gas not taking. I then got a flashing message across my dashboard several times that said "Engine Stalled" . Imagine the fear in the middle of the highway and essentially having no gas power. Fortunately, since I was leaving at noon, it was not rush hour and fortunately this occurred right before an exit. I was able to remain calm and not panic and get over two lanes in time to pull off to an exit ramp all the while de-accelerating until I landed in the grass off the exit ramp. I cross [XXX] every day for work and cars losing power going 75 mph on [XXX] is terrifying and could easily lead to a wreck and in the most unfortunate incidents on that bridge; cars hit have gone over the side. Again, second time now they…”
Owner complaint to NHTSAFiled Jun 7, 2025Fuel/propulsion systemODI 11665476

Lane departure

3 reports
“This occurred at two different times. I was making a turn after a stop and the steering wheel locked up after turning the wheel one full rotation. This occurred to doing a right turn and on another occasion doing a left turn. I had to jerk hard on the the steering wheel to free the steering wheel. The other issue is that my driver side mirror just started to move up and down while driving without a reason causing mirror to not be in the correct position when driving. I took it to the shop twice for the mirror and once for the steering where it is now and they told me it was ready and they could not find anything wrong with it. I told them this was a safety issue and could be very dangerous to drive especially the steering locking up. I asked did they check to see if it was a software update required or something and i was told they can't do a software update unless the find something as it need to be approved.”
Owner complaint to NHTSAFiled Oct 18, 2026Steering, Lane departure, Forward collision avoidanceODI 11771982

Service brakes

3 reports
“REAR BRAKE PADS NEED TO BE REPLACED AT 20K MILES.”
Owner complaint to NHTSAFiled Mar 28, 2026Service brakesODI 11727670

Power train

3 reports
“We went to a carwash and had to put the car in neutral. Not easy to do, but we finally got it in neutral. So, we come to the end of the wash, the car is rolling out and when we tried to move it back into drive, IT WOULDN'T GO! It kept on beeping every time we tried. Panic set in and my son jumped out to push the car out of the way but the car PUT THE TRANSMISSION IN PARK! He jumped back in and accidentally hit the brake which allowed him to push it back into drive.”
Owner complaint to NHTSAFiled Aug 1, 2023Power trainODI 11535669
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.