Problems · NHTSA complaints

2016 Infiniti QX60 problems

Owners filed 29 complaints about the 2016 Infiniti QX60 with NHTSA between Jul 2016 and Apr 2026. The most-cited component is air bags (12).

Complaints
29
Filed with NHTSA
Crashes
3
Reported by owners
Fires
1
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags12
  2. Electrical system3
  3. Power train3
  4. Visibility3
  5. Fuel/propulsion system2
  6. Equipment2
  7. Engine1
  8. Suspension1
  9. Wheels1
  10. Forward collision avoidance1
  11. Back over prevention1
  12. Visibility/wiper1
  13. Other / unknown5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20163
20173
20182
20193
20203
20210
20223
20234
20246
20251
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

12 reports2 crashes1 fire1 related recall
“Component: Air Bags / Occupant Classification System (OCS) Problem Description: The Occupant Classification System (OCS) in my 2016 Infiniti QX60 is malfunctioning. The passenger airbag indicator light flickers on and off even when the passenger seat is empty. When an adult passenger is seated properly with the seatbelt fastened, the system frequently fails to detect the occupant and does not consistently indicate that the passenger airbag is active. The issue occurs intermittently and unpredictably, both while driving and shortly after vehicle startup. Dealer Repair Attempts: I have brought the vehicle to the Infiniti dealership multiple times for this issue. Each visit resulted in a paid service where the dealership “reset” the OCS module and stated the issue was resolved. However, the malfunction returned immediately. On one occasion, the issue reoccurred as soon as I pulled out of the dealership parking lot, at which point I returned the vehicle to service. After that visit, I was told the only solution would be to replace all related components at my expense. Recall Concern: Although my VIN does not currently show an active recall, the 2016 Infiniti QX60…”
Owner complaint to NHTSAFiled Dec 15, 2025Air bagsODI 11705204

Electrical system

3 reports
“I am reporting a serious safety concern with my 2016 Infiniti QX60 involving a defective cooling fan system. The vehicle currently experiences a ticking/tapping noise from the cooling fan, and the fan does not operate properly, which has caused the engine to overheat. This condition creates a significant safety hazard, as engine overheating can lead to sudden engine failure while driving, increasing the risk of an accident. The issue also makes it unsafe to use essential features such as the air conditioner in hot weather and the defroster in cold conditions, which impacts visibility and driver safety. This defect appears to be part of a known issue affecting this vehicle platform, where the cooling fan system fails prematurely. I understand there have been allegations, including in Anderson v. Nissan North America, that the manufacturer may have been aware of this defect but did not adequately disclose it. In addition, I am aware that this vehicle model has been associated with other safety-related recalls, including issues involving the ABS actuator (which may pose a fire risk) and the hybrid powertrain control system (if applicable). These existing concerns…”
Owner complaint to NHTSAFiled Apr 15, 2026Electrical system, Engine, Fuel/propulsion systemODI 11731367

Power train

3 reports
“2016 Infiniti QX60 93,000 miles The battery light was on. I have noticed that my CVT transmission goes into limp mode. This has happened several times with no help from infiniti. I can only go 10MPH and it revs only 1000 RPM, then it'll be fine after I turn off and on again. Had battery and alternator checked and they're 100% good. This is very dangerous when it happenes in traffic and infiniti won't do anything.”
Owner complaint to NHTSAFiled Nov 11, 2024Power trainODI 11624582

Visibility

3 reports1 crash1 fire
“The contact owns a 2016 Infiniti QX60. The contact stated that while the vehicle was parked outside, she noticed there was water leaking through the sunroof onto the floor of the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain tubes needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was an environmental issue. The failure mileage was approximately 70,000.”
Owner complaint to NHTSAFiled Dec 29, 2022VisibilityODI 11499423

Fuel/propulsion system

2 reports
“TL* THE CONTACT OWNS A 2016 INFINTI QX60. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SPLASHING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.”
Owner complaint to NHTSAFiled Mar 3, 2017Fuel/propulsion systemODI 10958425

Equipment

2 reports
“The contact owns a 2016 Infiniti QX60. The contact stated that on two separate occasions, the infotainment screen located in the center console had failed to operate as needed. The contact stated that the screen went blank. Due to the failure, the contact could not use certain electrical features such as her rear backup camera and windshield defrosters. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 91,000.”
Owner complaint to NHTSAFiled Apr 13, 2022Visibility, Back over prevention, EquipmentODI 11460672
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.