Problems · NHTSA complaints

2017 Infiniti QX60 problems

Owners filed 68 complaints about the 2017 Infiniti QX60 with NHTSA between Oct 2017 and Sep 2026. The most-cited component is engine (20).

Complaints
68
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine20
  2. Electrical system14
  3. Power train13
  4. Service brakes10
  5. Vehicle speed control7
  6. Air bags3
  7. Steering3
  8. Structure3
  9. Fuel/propulsion system3
  10. Seat belts2
  11. Electronic stability control (esc)2
  12. Suspension1
  13. Wheels1
  14. Visibility1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20174
20185
20199
202010
20216
20227
20237
20249
20255
20266

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

20 reports
“While driving, the vehicle displayed an engine malfunction warning followed by a low oil pressure warning. I pulled over and waited. The oil level was checked and was not empty. The warning lights briefly went out, but shortly afterward the engine lost power. When attempting to restart the vehicle, the engine began knocking. The vehicle became inoperable and required towing. This was a sudden engine failure with no prior indication of oil loss, leak, or neglect. This created a safety concern due to sudden loss of power while driving.”
Owner complaint to NHTSAFiled Jan 4, 2026Power train, EngineODI 11708628

Electrical system

14 reports
“A mechanic says it is PCM failure. I have owned the car for 18 months. Shortly after buying it, it started doing this thing where it loses power for just a second or two. Cruise control and proximity sensors kick off, steering wheel locks and/or power steering turns off, all interior components turn off. Usually everything comes right back on, and I can reset the cruise control. Lately it has been more frequent, and things don't go back to normal. It sometimes causes the vehicle to stall and not start as well. Today even once things are back "on", I can't control the AC fan, radio volume, etc. Bluetooth shows connected to the car on my phone but isn't playing through the vehicle speakers. I don't undersrand how this could not be a recall when it poses a major safety risk to suddenly lose power and be unable to steer the vehicle! This has been happening since Feb 2024, so I'll just put the original date. Sometimes it happens 15 times in a day and the vehicle is more or less not drivable. Other times I'll go a month or so with no glitches.”
Owner complaint to NHTSAFiled Jun 25, 2025Steering, Power train, Electrical systemODI 11669262

Power train

13 reports2 crashes
“The Infiniti QX 60 with the CVT Transmission has been a safety issue in the model year 2015- 2018. I was driving the vehicle on 3/18/2026 when the transmission stopped and cause my car to stop in traffic almost causing me to be in an accident. The car was tolled to the Infiniti dealership and I was later told that my vehicle was included in the CVT transmission settlement however it expired in August 2025 and said they will not repair I had to pay out of pocket.”
Owner complaint to NHTSAFiled Mar 23, 2026Power trainODI 11726544

Service brakes

10 reports2 crashes
“I would like to place a complaint do to major safety concerns to my vehicle. The dealership where I purchased the vehicle is giving the wrong around. The warranty that they gave was there choice. The contract to the vehicle had major fraud issues, however, my financing is with Lend Buzz, they have same documents, the dealership says warranty ended 8-20-2026, myself and financing company didn't receive any documents, now vehicle has major mechanical problems. I am a victim of car purchase contract fraud. The dealership says come in nothing gets done. The dealership is Westchester Toyota 2167 Central Park Avenue, Yonkers NY 10701. I need to speak to a Mr. Rod Solis, General Sales Manager, being blocked internally, within dealership.”
Owner complaint to NHTSAFiled Sep 3, 2026Suspension, Wheels, Service brakesODI 11761831

Vehicle speed control

7 reports
“UNEXPLAINED ACCELERATION CAUSED VEHICLE TO EXCEED POSTED SPEED LIMIT AND DRIVER'S DESIRED SPEED. ON A CITY STREET AT APPROX 7PM I WAS INCREASING SPEED AFTER SITTING AT A STOP LIGHT, I SLOWLY STARTED TO ACCELERATE, I FELT A JOLT & VEHICLE SUDDENLY PICKED UP SPEED. NOT KNOWING WHY THIS WAS HAPPENING I REPEATEDLY PUSHED THE CANCEL BUTTON ON THE STEERING WHEEL & PUSHED THE BRAKE PEDAL. VEHICLE CONTINUED TO PICK-UP SPEED WHEN I STOPPED PUSHING BRAKE PEDAL. I CAME TO A COMPLETE STOP & VEHICLE WENT TO PICKING UP QUICK SPEED WITHOUT ME PUSHING ACCELERATOR PEDAL. I PULLED INTO VACANT PARKING LOT, PUT VEHICLE IN PARK, REMOVED MY FOOT FROM BRAKE PEDAL & VEHICLE ACCELERATED HIGH (RPMS) BY ITSELF FOR A FEW SECONDS & STOPPED (WENT TO NORMAL IDLING). I TURNED VEHICLE OFF, RESTARTED & THE VEHICLE DROVE NORMALLY AFTERWARDS. I HAVE REVIEWED OWNERS MANUAL & CAN'T FIGURE OUT WHAT I MAY HAVE DONE TO CAUSE THE UNEXPECTED VEHICLE ACCELERATION THAT PUSHING THE CANCEL BUTTON ON THE STEERING WHEEL AND/OR PUSHING THE BRAKE PEDAL WOULDN'T TURN OFF. I WAS NOT ATTEMPTING TO USE SPEED CONTROL FUNCTIONS OF THE VEHICLE. STANDARD DRIVING. I BELIEVE IT WAS A VEHICLE MALFUNCTION AND NOT DRIVER…”
Owner complaint to NHTSAFiled Nov 15, 2020Vehicle speed control, Forward collision avoidanceODI 11374784

Air bags

3 reports
“While driving on freeway , vehicle suddenly stopped without warning and came from 65 mph to 5mph in few secs. Driver seat airbags popped up. Couldn’t able to stop the vehicle and high clunky sounds while moving on freway.Oil got leaked during this incident. Incident happened on freeway 101 exit 59 in Arizona. No crash or hit.”
Owner complaint to NHTSAFiled Apr 28, 2026Air bags, Unknown or otherODI 11734202
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.