Problems · NHTSA complaints

2002 Toyota RAV4 problems

Owners filed 555 complaints about the 2002 Toyota RAV4 with NHTSA between Feb 2002 and May 2024. The most-cited component is power train (381).

Complaints
555
Filed with NHTSA
Crashes
39
Reported by owners
Fires
15
Reported by owners
Injuries
50
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train381
  2. Electrical system93
  3. Engine and engine cooling42
  4. Vehicle speed control36
  5. Air bags23
  6. Engine22
  7. Electronic stability control (esc)16
  8. Steering9
  9. Latches/locks/linkages9
  10. Service brakes, hydraulic8
  11. Equipment8
  12. Suspension7
  13. Structure7
  14. Tires5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
200213
200315
200411
200513
20067
200718
200876
2009125
2010147
201115
201217
201323
201418
201524
20168
20179
20185
20194
20202
20211
20222
20231
20241

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

381 reports7 crashes1 fire
“My car engine light goes on and off due to transmission fault. It continuously has a hard time shifting gears in between 2500-3000 rpm and gives a jerky stop before continuing to speed up/accelerate despite when I have not let go of my foot from the pedal. After taking it to the auto shop, I was told this is the same problem other Toyota RAV 4 between 2001-2003 experiences and the mechanics told me that there was a lot of recall for the same code my car is giving (2 codes that the computer diagnosed were p0775 and p0161). While Toyota extended the warranty to 10years/150,000k and my car is 1-2 years past the warranty, it's only been barely 80,000mi and it should not be causing this problem. This transmission/ECM problem puts me and the passengers to risks because both the speed and RPM don't go past certain numbers which is low at most times, limiting myself as the driver to go even within the speed limits. All the more, with this happening more frequently these days than it had in the past, I am highly concerned for my safety and not feel safe to have someone in my car. I have been to 4 different mechanics and they have told me the same problem and that it's…”
Owner complaint to NHTSAFiled May 24, 2024Power train, Vehicle speed control, EngineODI 11590615

Electrical system

93 reports3 crashes3 fires
“2002 RAV4 ECU SHIFTING PROBLEM (DTC CODE P0755). THE CAR JITTERS WHEN SWITCHING FROM GEAR 1 TO 2 AS WELL ON REVERSE. IT ALSO JITTERS WHEN IT DRIVES ON LOW GEAR. THERE IS AN WELL KNOWN PROBLEM WITH RAV4 2001-2003 BUT TOYOTA HAS FAILED TO RECALL IT, DESPITE BEING A SAFETY HAZARD AS IT HAS CAUSED ACCIDENTS AND BODILY INJURY. IT HAS THE HIGH LIKELIHOOD TO DESTROY THE TRANSMISSION.”
Owner complaint to NHTSAFiled Aug 19, 2019Power train, Electrical system, Unknown or otherODI 11244996

Engine and engine cooling

42 reports1 crash1 fire
“DEFECTIVE ENGINE CONTROL MODULE (ECM). AS A RESULT OF SENDING THE WRONG SIGNAL TO THE TRANSMISSION, IT GOT RUINED AND THE TRANSMISSION HAD TO BE REBUILT. IF THERE WAS A RECALL ON THE ECM FOR THE 2002 TOYOTA RAV4, I WAS NOT AWARE OF IT, OR I STILL DID NOT OWNED THE VEHICLE. *TR”
Owner complaint to NHTSAFiled Jun 26, 2014Engine and engine cooling, Power trainODI 10606141

Vehicle speed control

36 reports6 crashes
“FAULTY ECU COMPUTERS CAUSEING VARIATIONS IN SPEED AND PROBLEMS WITH HARD SHIFTING, DAMAGEING TRANSMISSONS, CAUSEING VEHICLES TO FAIL WHILE DRIVING WHILE IN MOTION VEHICLE WILL NOT SHIFT CORRECTLY. MY VEHICLE STOPPED IN AN INTERSECTION AND I WAS NEARLY HIT BY ANOTHER VEHICLE WHILE ATTEMPTING TO ACCELERATE THE VEHICLE WOULD NOT SHIFT INTO GEAR WHILE TURNING LEFT. I FELT I COULD HAVE BEEN KILLED BY ON COMMING TRAFFIC WITH NO ABILITY TO CONTROL MY VEHICLE. TOYOTA DEALER AND MECHANIC TOLD ME THIS IS A WELL KNOW DEFECT AND PROBLEM KNOW TO TOYOTA WITH RAV 4 2001-2003. ALSO, 02 SESSORS GO BAD EARLY LEADING TO HAZARDOUS EMISSIONS TO PUBLIC AND THIS BURNS OUT CATALITIC CONVERTERS WHICH CAN ALSO CAUSE HARMFUL EMISSIONS. RAV 4 2001 TO 2003 HAVE BEEN IDENTIFIED AS HAVING FAULTY ECU'S, AUTO TRANSMISSIONS AND 02 SENSOR DEFICITS AND SHOULD BE RECALLED BY TOYOTA TO PROTECT THE PUBLIC FROM ACCIDENTS RELATED TO POOR SHIFTING, UNSAFE SPEED CONTROL AND HARMFUL EMISSIONS TO THE PUBLIC. I NOTIFIED TOYOTA AND THEY SAID THEY WOULD DO NOTHING BECAUSE THEY OFFERED AN EXTENDED WARNETY BUT THAT EXPIRED AFTER 10 YEARS AND THEY NEVER NOTIFIED ME OF ANY PROBLEMS TO LOOK OUT FOR WITH THE…”
Owner complaint to NHTSAFiled Jun 23, 2017Power train, Vehicle speed control, Electronic stability control (esc)ODI 11000853

Air bags

23 reports21 crashes11 fires
“TL* THE CONTACT OWNED A 2002 TOYOTA RAV4. THE CONTACT WAS INVOLVED IN A MULTIPLE VEHICLE CRASH. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO THE FRONT AND REAR DRIVER SIDE OF ANOTHER VEHICLE. THE CONTACT'S AIR BAGS WERE THE ONLY ONES NOT TO DEPLOY. THE CONTACT SUSTAINED A BROKEN FINGER, MULTIPLE BUMPS, AND BRUISES ALL OVER THE BODY. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.”
Owner complaint to NHTSAFiled Feb 5, 2018Air bagsCrash reportedODI 11066988

Engine

22 reports2 crashes1 fire
“TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING LOW SPEEDS, THE VEHICLE WAS ABNORMALLY LOUD WHILE IDLING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED ON OCCASION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,789.”
Owner complaint to NHTSAFiled Jan 17, 2019EngineODI 11170658
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.