Problems · NHTSA complaints

2004 Volkswagen Touareg problems

Owners filed 231 complaints about the 2004 Volkswagen Touareg with NHTSA between Nov 2003 and Nov 2025. The most-cited component is power train (50).

Complaints
231
Filed with NHTSA
Crashes
9
Reported by owners
Fires
5
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train50
  2. Electrical system49
  3. Tires36
  4. Air bags27
  5. Fuel/propulsion system23
  6. Engine and engine cooling22
  7. Vehicle speed control22
  8. Suspension20
  9. Service brakes, hydraulic16
  10. Exterior lighting13
  11. Steering12
  12. Fuel system, gasoline10
  13. Visibility9
  14. Structure8

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20032
200442
200548
200620
200717
20087
20096
201017
20113
20125
20135
20148
20155
20166
201714
201811
20196
20202
20212
20221
20231
20241
20252

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

50 reports2 crashes1 fire
“( STARTED NOTICING THIS PROBLEM ABOUT 1 TO 2 YEARS AGO)WHILE THE AUTOMATIC TRANSMISSION IS IN 5TH GEAR AND SPEEDS OF UNDER 50 MI./HR, WHEN STEPPING ON THE ACCELERATOR, THE AUTOMATIC DOWN SHIFT OCCURS WITH A VERY HARSH "KICK" TO A POINT THAT THE PASSENGERS FEEL THE JOLT. A FEW YEARS AGO, A SIMILAR PROBLEM REGARDING THE DOWN-SHIFT WAS SUBJECT OF RECALL WHICH THE DEALERS HAD TO INSTALL A "PATCH" ( UPDATED SOFTWARE) IN ORDER TO FIX THAT PROBLEM.”
Owner complaint to NHTSAFiled Jul 4, 2018Power trainODI 11109524

Electrical system

49 reports4 fires1 related recall
“My SUV was sitting for a few days at the airport and I when I got in the car, it started fine but the headlights, interior lights, power folding mirrors and the voltmeter were not working. I had to leave the car there since it was night time. The next day I drove it home in daylight and started checking fuses. I noticed two fuses (#2, #12) on the driver side fuse panel were failed. I replaced the #2, 5 amp, fuse and no changes were noticed. Then I replaced the #12, 25 amp, fuse and I heard a number of systems clicking and powering on; the lights flickered. Then I smelled burning and saw a puff of smoke come from under the dash. I immediately pulled the fuse . After troubleshooting, I found the body control module 7L6-937-049-K had caught fire internally and started to burn through the casing. Had I not pulled the fuse and disconnected the battery, this could have been catastrophic. Once I smelled the smoke, I realized it was like the acrid smell in the suv the night before. The fact the fuse blew the previous day saved the vehicle. It was parked on the fourth floor of parking garage at the airport so many vehicles could have been damaged and people endangered…”
Owner complaint to NHTSAFiled Apr 24, 2023Electrical system, Exterior lightingFire reportedODI 11518742

Tires

36 reports1 fire
“WE HAVE A 2004 VOLKSWAGEN TOUAREG WHICH HAS HAD A CONTINUING PROBLEM SINCE JUNE 2009. THE TIRE PRESSURE MONITORING SYSTEM CONTINUALLY COMES ON WITH LOUD AND SOMETIMES INTERMITTENT AND SOMETIMES CONTINUING BEEPING WARNING OF FLAT TIRES, OR THE SYSTEM IS "LEARNING". EACH WHEEL HAS A BATTERY OPERATED UNIT (WHEEL SENSOR) WHICH WILL NOT BE REPLACED UNDER WARRANTY UNTIL THE BATTERY IS COMPLETELY DEAD. THERE IS A $75- CHARGE EACH TIME TO INFORM YOU THAT THE BATTERY IS NOT YET DEAD. IN THE MEANTIME YOU DRIVE ALONG WITH THE WARNING SIGNAL GOING OFF. *TR”
Owner complaint to NHTSAFiled Aug 7, 2010TiresODI 10347945

Air bags

27 reports2 crashes
“The contact owns a 2004 Volkswagen Touareg. The contact stated while driving approximately 75 mph, the driver’s side curtain air bag deployed inadvertently. Due to the inadvertent air bag deployment, the vehicle failed to restart. The contact had not taken the vehicle to a dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.”
Owner complaint to NHTSAFiled Jun 28, 2021Air bagsODI 11422591

Fuel/propulsion system

23 reports
“I have contacted Volkswagen about my recall over a month ago the man claimed he ordered the parts and would be in contact but has never contacted me ever since and since then my vehicle has completely stopped working and the gas smell is at a very dangerous level”
Owner complaint to NHTSAFiled Nov 9, 2025Fuel/propulsion systemODI 11698472

Engine and engine cooling

22 reports1 crash2 fires
“TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE OXYGEN SENSOR EMMISSIONS WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FAST ENOUGH DUE TO AN RPM MALFUNCTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 134,447.”
Owner complaint to NHTSAFiled Feb 29, 2016Engine and engine coolingODI 10838918
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.