2009 Volkswagen Touareg problems

“A fuel smell is detected in my vehicle, as noted in Repair Available for Safety Recall 20Z4 – Fuel Pump FlangeCertain 2007-2010 MY Volkswagen Touareg / NHTSA Campaign Number: 17V151000.”

“AS I WAS DRIVING, THE VEHICLE SUDDENLY FLASHED A SYSTEM MALFUNCTION ON THE DASH AND STATED SERVICE NEEDED TO BE PERFORMED IMMEDIATELY. AS I WAS PULLING OVER TO SIDE, THE VEHICLE INSTANTLY STALLED OUT AND TURNED OFF. MY STEERING WAS COMPROMISED AND I HAD NO ABILITY TO TURN THE VEHICLE BACK ON OR MOVE THE SHIFTER INTO NEUTRAL TO GET OUT OF TRAFFIC. I TOWED THE VEHICLE TO THE DEALER WHO AFTER INSPECTION DID NOT IMMEDIATELY KNOW THE REASON. THEY REACHED OUT TO VW OF AMERICA WHO CONFIRMED WITH THEM AN ENTIRE FUEL SYSTEM REPLACEMENT WAS IN ORDER AS A RESULT OF A FAILED FUEL PUMP. THIS WOULD HAVE BEEN A MUCH MORE DANGEROUS SITUATION IF I WAS ON A MAJOR HIGHWAY OR GOING AT A FASTER SPEED. THE FACT THAT IT WAS DAYLIGHT OUT AND ON A STRAIGHT FLAT ROAD GREATLY ASSISTED ME IN STAYING SAFE. IF THIS HAD OCCURRED ON A BUSY INTERSECTION OR HIGH SPEED ROADS OR CURVES THE OUTCOME COULD HAVE BEEN MUCH DIFFERENT. *TR”

“THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE IS CRACKING ALL THE WAY AROUND THE AIR BAG CONTAINER. I FEAR SAFETY AND I AM AFRAID THAT THE AIR BAG WILL POP OUT THROUGH THE CRACKS AND CAUSE AN INJURY OR NOT BE FUNCTIONAL IF NEEDED. THE CRACKS HAVE BEEN SPREADING SLOWLY OVER TIME REGARDLESS IF THE VEHICLE IS IN MOTION. CURRENTLY THE CRACKS ARE CLOSING IN TO THE FULL LINE AROUND THE AIR BAG CONTAINER. I WONDER WHAT WILL HAPPEN WHEN THE CRACK LINE IS COMPLETE. WILL THE AIRBAG POP OUT ON ITS OWN AND CAUSE AN INJURY? I WAS TOLD THAT THE AIR BAG PRESSURE IS CAUSING THE CRACKS.”

“TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TOUAREG. WHILE DRIVING VARIOUS SPEEDS ON AN INCLINE, THE VEHICLE MALFUNCTIONED AND THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STRUGGLED TO ACCELERATE ON THE INCLINE AND DECELERATED. NEMER MOTOR GROUP OF LATHAN, NEW YORK AND HACKELS FOREIGN CAR SERVICES OF ALBANY, NEW YORK WERE NOTIFIED AND THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V151000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.”

“I OWN A 2009 TOUAREG 2, V6 AUTOMATIC & HAVE HAD MULTIPLE PROBLEMS WITH IT. I PURCHASED IT AS A PRE-OWNED VW CERTIFIED VEHICLE IN JANUARY OF 2012 WITH 32,423 MILES ON IT. IN MARCH OF 2013 (62227 MILES) WHILE DRIVING HOME I HAD INCREASED DIFFICULTY STEERING. THE PROBLEM WAS THAT THE POWER STEERING RACK ASSEMBLY NEEDED TO BE REPLACED AT A COST OF $1600. UNFORTUNATELY THE WARRANTY HAD JUST EXPIRED A WEEK OR SO BEFORE & THE DEALER WOULD NOT COVER THE REPAIR. THEN IN JULY OF 2013 (72913 MILES) THE PROP SHAFT ASSEMBLY HAD TO BE REPLACED COSTING $1400. NOW ON JULY 2, 2015 (122,000 MILES) WHILE DRIVING HOME I START TO HEAR A WHINING NOISE & DIFFICULTY STEERING & AM JUST ABLE TO MAKE IT HOME. WE HAVE IT TOWED TO THE MECHANIC & FIND ALL THE HYDRAULIC FLUID HAS LEAKED OUT & AGAIN THE POWER STEERING RACK WILL NEED TO BE REPLACED FOR APPX. $1600+. WAY TOO MANY REPAIRS OVER THE PAST TWO YEARS.”

“MY 2009 VW TOUAREG TDI EXPERIENCED A FAILURE OF THE REDUCTANT PUMP FOR THE DIESEL EMISSION FLUID SYSTEM (DEF.) RESEARCHING FAILURE RATES OF THIS SYSTEM HAS SHOWN A VERY HIGH FAILURES OF THIS SYSTEM IN THE VW TOUAREG AND PASSAT CLEAN DIESEL APPLICATION FOR MODEL YEAR 2009 AND NEWER. PROPOSED SOLUTION TO REDUCE CRYSTALLIZATION AND CLOGGING OF SYSTEM HAS RESULTED IN 3 SERVICE REVISIONS, WITH THE MOST RECENT CALLING FOR REMOVAL AND REPLACEMENT OF THE ENTIRE SYSTEM (TANK, PUMP, LINE AND INJECTOR) AT A COST OF $1,5000. VW WILL NOT COVER ANY COSTS OR ISSUE A RECALL. THIS SAME SYSTEM AND PARTS ARE USED IN THE FORD F350 AND CHEVROLET DURAMAX CLEAN DIESEL APPLICATIONS WITH SIMILARLY HIGH FAILURE RATES TO THE BEST OF MY KNOWLEDGE ALL LIGHT DUTY CLEAN DIESEL MANUFACTURERS ARE EXPERIENCING A FAILURE OF THIS SYSTEM WITH NO RECALL OR COVERAGE AGAINST FUTURE FAILURE. IT IS APPARENT THAT THE SUPPLIER OF THE DEF SYSTEM USED IN COMMON LIGHT DUTY VEHICLES MANUFACTURED FAULTY PARTS ON MULTIPLE VEHICLES. THE MANUFACTURERS OF THESE VEHICLES HAVE RECORDS OF THE FAILURE RATES AND CAN DEMONSTRATE THAT THE SYSTEM HAS BEEN FAULTY, WHICH RESULTS IN NON COMPLIANCE OF FEDERAL EMISSIONS…”