Problems · NHTSA complaints

2015 Volkswagen Touareg problems

Owners filed 24 complaints about the 2015 Volkswagen Touareg with NHTSA between Aug 2016 and Jul 2024. The most-cited component is engine (14).

Complaints
24
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine14
  2. Forward collision avoidance4
  3. Lane departure2
  4. Fuel/propulsion system2
  5. Tires2
  6. Engine and engine cooling1
  7. Structure1
  8. Power train1
  9. Visibility/wiper1
  10. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20162
20170
20183
20196
20205
20212
20220
20232
20244

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

14 reports
“Today, engine completely cut off in the middle of traffic (20-30 MPH), loss of power steering and breaking power. Engine dashboard yellow message appeared. I experience this several times before and previously brought to the attention of VW service department and some ECU repairs and engine sensor repairs were done - but the problem continues to happen. Sometimes engine cuts off simply at idle (e.g. waiting at traffic light) but loss of engine power together with power steering and breaks is very concerning when driving.”
Owner complaint to NHTSAFiled Sep 7, 2021EngineODI 11432008

Forward collision avoidance

4 reports
“Collision Avoidance Camera (Part Number: 7P6907217BZ1Y) has failed. The camera is still on the vehicle and available for inspection upon request. All front assist/safety systems are unavailable, including cruise control. Systems are designed specifically to prevent collisions. The dealer (Volkswagen of Corpus Christi) has confirmed the issue as of September 4, 2023. The control module is failing all over the world, on various vehicle brands (Audi, Porsche, Volkswagen) and models. A replacement is not available, new or used. This was confirmed by the dealership.”
Owner complaint to NHTSAFiled Jul 5, 2024Forward collision avoidanceODI 11599305

Lane departure

2 reports
“The Driver Assistance System (Adaptive Cruise Control, Front Collision Avoidance, AEB, and Lane Departure/Lane Keeping system) all do not work. The VW dealers have said the Front Collision Avoidance Camera is not working. The system was intermittently working, then stopped working on the interstate highway in the left lane. The car failed to warn/slow/break automatically while the ACC function was activated, forcing me to engage the brakes manually to avoid a collision. The ACC/Front Collision warning light goes on now but did not when it first malfunctioned, and still only goes on intermittently but the system does not work at all. I had two local VW dealers check out the Driver Assist system. One said the entire system is not working. Another said the fault codes are emanating from the Front Collision Avoidance Camera. This is VW part 7P6907217BZ1Y. I ordered the part in November 2023 from a OKC VW dealer online (since it was the best price.) They then told me the part was unavailable/on back order. However, it has been 7 months and there is no ETA on the part availability. The dealer sent me a text message exchange with VW and that is what VW told the…”
Owner complaint to NHTSAFiled Jun 20, 2024Forward collision avoidance, Lane departureODI 11595530

Fuel/propulsion system

2 reports
“The car at half tank will read as being empty. Fuel pump flange? The car will have gas and then randomly show fuel error and drop to empty. The car is drivable and then while drive will switch to empty back to half full mode. Less of the worry the adaptive cruise control and fwd collision warning freeze/not working”
Owner complaint to NHTSAFiled Jan 18, 2023Unknown or other, Fuel/propulsion systemODI 11502404

Tires

2 reports
“I TOOK MY VEHICLE IN TO THE TIRE SHOP THIS MORNING TO HAVE THE TIRE PATCHED FOR A SMALL SCREW THAT WAS PICKED UP DURING NORMAL OPERATION. I RECEIVED A CALL A SHORT TIME LATER FROM TIRE SHOP TELLING ME THAT THE SIDEWALL OF MY TIRE HAD FAILED. THIS IS THE SECOND SIDEWALL FAILURE MY GOODYEAR EAGLE LS-2'S HAVE EXPERIENCED IN LESS THAN 2 MONTHS. VEHICLE IS 2015 VOLKSWAGEN TOUAREG, AND THE TIRES WERE ORIGINAL WITH THE VEHICLE. 50% FAILURE RATE IS UNACCEPTABLE. I HAD TO REPLACE THE FIRST ONE AND WILL BE FORCED TO REPLACE THE SECOND ONE AS WELL. THESE ARE AROUND $325 PER TIRE, SO OUT AROUND $650 IN LESS THAN A YEAR, BUT I FEEL INCREDIBLY LUCKY THAT NEITHER INCIDENT WAS AT SPEED, OR THE LOSS COULD HAVE BEEN MUCH HEAVIER. I AM A FATHER TO TWO WONDERFUL CHILDREN, AND I DO NOT FEEL LIKE THESE TIRES ARE SAFE, AND AM BEYOND CONCERNED FOR THEIR WELL BEING.”
Owner complaint to NHTSAFiled Sep 11, 2016TiresODI 10905657

Engine and engine cooling

1 report
“The contact owns a 2015 Volkswagen Touareg. The contact stated while her husband was stopped at a traffic light, he started to hear an abnormal sound. The driver stated no warning light was illuminated. The driver was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,500.”
Owner complaint to NHTSAFiled Jul 10, 2023Engine and engine coolingODI 11531414
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.