2013 Volkswagen Touareg problems

“TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE HORN FAILED TO WORK. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL MALFUNCTIONED. BAXTER VOLKSWAGEN LA VISTA (7108 S 124TH CIR, LA VISTA, NE 68128, (402) 983-9801) STATED THAT THE AIR BAG CONTROL MODULE AND ASSEMBLY WERE CORRODED, WHICH AFFECTED THE STEERING WHEEL FUNCTIONS, AIR BAGS, AND HORN. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 73,600.”

“ON JUNE 3, 2019 I WAS TRAVELING SOUTHBOUND ON THE I-5 NEAR TULARE, CALIFORNIA, AT APPROXIMATELY 75MPH WHEN AN INDICATOR LIGHT CAME ON THAT I HAD NEVER SEEN BEFORE. LESS THAN A MINUTE LATER, I BEGAN TO LOSE POWER AND WAS UNABLE TO ACCELERATE. I QUICKLY MOVED TO THE RIGHT LANE AND PREPARED TO EXIT THE FREEWAY LESS THAN A MILE AHEAD. A FEW SECONDS LATER, THE ENGINE COMPLETELY SHUT OFF. I WAS FORCED TO COAST OFF THE FREEWAY, NO POWER, NO POWER STEERING AND QUICKLY LOSING MY BRAKES. I WAS LUCKY THAT THERE WAS AN OPEN PARKING LOT IMMEDIATELY OFF THE FREEWAY THAT I WAS ABLE TO COAST INTO. AFTER SAFELY COMING TO A STOP, I ATTEMPTED TO LOOK UP THE INDICATOR LIGHT ICON IN THE VEHICLE MANUAL. UNABLE TO FIND THE CODE / REASON FOR THE ENGINE FAILURE, I CALLED FOR A TOW TRUCK. THE NEAREST VW DEALERSHIP WAS 45 MILES AWAY SO I OPTED TO HAVE THE VEHICLE TOWED TO A LOCAL EUROPEAN CAR SERVICE SHOP IN TULARE, FRANK'S AUTOMOTIVE. AS LUCK WOULD HAVE IT, THEY HAD A VW MASTER TRAINED TECHNICIAN ON STAFF. HE RAN THE CODES, CHECKED THE ENGINE AND DETERMINED THAT MY HIGH PRESSURE FUEL PUMP HAD FAILED. HE SAID THE PUMP LITERALLY DISINTEGRATED AND SENT BITS OF ALUMINUM 'SHRAPNEL'…”

“So there’s a campaign to add a bracket to one of the catalytic converters. That’s great except I never knew about it and the thing they added the bracket to prevent happened to me. The exhaust pipe from the catalytic separated from the flange connecting to the manifold. It’s a 2000 dollar part from the dealer. Luckily I found a mechanic who is welding the flange and fixing what I got. Just another example of a car company knowing there’s an issue but not really attempting to fix it, only in a policy no one reads.”

“AIRBAG LIGHT APPEARED. HORN NOR STEERING WHEEL BUTTONS WORK. ADVISED IT WAS A STEERING WHEEL CLOCK SPRING FAULT. THERE WAS A RECALL BUT THIS PARTICULAR VIN WAS NOT INCLUDED.”

“2013 VOLKSWAGON TOUREG RECALL”

“THE STEERING WHEEL HAS A SHAKE, SHIMMY, OR VIBRATION BETWEEN 70-80MPH. 72MPH BEING THE MOST OBVIOUS. IT ALSO TENDS TO PULL MOSTLY TO THE RIGHT. IT CURRENTLY IS IN FOR ITS 2ND ATTEMPT AT REPAIR. THE FIRST WAS A REMOUNT AND REBALANCE OF ALL 4 WHEELS AS WELL AS "CLEANING" THE HUBS. THIS WAS TO COMPLY WITH THEIR OWN INTERNAL TSB. I WAS TOLD THAT IT WAS FIXED AND IT IS NOT. I'M WAITING TO PICK IT UP.”