NHTSA lists 7 safety recalls and 34 owner complaints for the 2020 Volvo XC90. Most complaints involve electrical system (11) and engine (7). The EPA rates it 21–27 mpg combined, and NHTSA gives it 5 stars overall.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each XC90 model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2003 | 96 |
| 2004 | 462 |
| 2005 | 223 |
| 2006 | 53 |
| 2007 | 38 |
| 2008 | 29 |
| 2009 | 7 |
| 2010 | 12 |
| 2011 | 19 |
| 2012 | 3 |
| 2013 | 11 |
| 2014 | 4 |
| 2016 | 197 |
| 2017 | 81 |
| 2018 | 52 |
| 2019 | 42 |
| 2020 | 34 |
| 2021 | 16 |
“My 2020 Volvo XC90 plug-in hybrid is covered by Recall 25V-179 (Volvo R10312) for high-voltage battery cell modules that may short circuit and catch fire when fully charged and parked. On June 3, 2025, Volvo Cars Arrowhead performed the recall inspection and software update (Invoice 239958) and recorded “battery cell check ok no faults.” The vehicle was returned to us as remedied. On December 17, 2025, the same dealer serviced the vehicle (Invoice 244765) without flagging any open recall issue. On May 4, 2026, the high-voltage battery cell module failed and the system indicated "hybrid system failure." It was towed to the dealer, which diagnosed a failed cell module. Before it was towed, we drove and charged the vehicle at our home for about a week, with our children in the house. That is the exact scenario the recall warns about. The vehicle has been at the dealer for more than five months waiting for a replacement module, with no expected delivery date. On October 14, 2026, the dealer told us in writing that Volvo Cars USA had approved a software update as the “permanent fix,” that the failed cell module will remain in the vehicle, and that the vehicle can be…”
“2020 Volvo XC90 suffered a sudden catastrophic engine blowout, blinding exhaust smoke, and dropped to a 10 mph limp mode on the highway with zero prior dashboard warning lights or oil alerts. the vehicle lacks a manual dipstick, making the me entirely dependent on a digital safety warning system that failed. [XXX] Volvo has failed to give me any documents/ photos or proof of cost of repair for almost 60 days”
“This is my daughters vehicle. She was driving home from work with my [XXX] and [XXX] grandchildren in the car. The car suddenly wouldn't drive at a safe speed and was chugging along. She almost got into an accident because she couldn't go faster than about 12 mph. She as finally able to pull over in a safe location and called AAA. My son in law met her and picked her and the children up. The vehicle was towed to VOLVO in Buffalo NY. The diagnosis was a known leak in the sunroof that causes the drains to become blocked. Water then runs down and burned out the ECR module that is located beneath the drivers side foot well. Volvo is aware of the problem and is currently checking all vehicles for the blocked drains. They were given a 5000.00 estimate for repairs. Today VOLVO refused to repair it at their expense. There should be a full recall on this issue. I am a Fire/Explosion Investigator who has investigated numerous car fires related to Control modules catching fire. This could have caused a fire and trapped my grandchildren in the rear seat. The dealership reported 2 other vehicles in for the same issue. Please review and respond to me- [XXX] [XXX]”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| XC90 AWD PHEV Auto (S8), 4 cyl, 2.0 L, Turbo, Sup Charg · All-Wheel Drive | 26 | 28 | 27 | $2,950 | 197 |
| XC90 FWD Auto (S8), 4 cyl, 2.0 L, Turbo · Front-Wheel Drive | 21 | 30 | 25 | $3,200 | 361 |
| XC90 AWD Auto (S8), 4 cyl, 2.0 L, Turbo · All-Wheel Drive | 20 | 27 | 23 | $3,450 | 387 |
| XC90 AWD Auto (S8), 4 cyl, 2.0 L, Turbo, Sup Charg · All-Wheel Drive | 18 | 26 | 21 | $3,800 | 429 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
7 safety recalls as of Oct 29, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 34 complaints with NHTSA. The most-cited components are electrical system (11), engine (7), vehicle speed control (4). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2020 Volvo XC90 at 21–27 mpg combined, depending on engine and drivetrain (4 versions rated).
NHTSA's New Car Assessment Program gives the 2020 Volvo XC90 5 out of 5 stars overall.