Problems · NHTSA complaints

2010 Ford Transit Connect problems

Owners filed 42 complaints about the 2010 Ford Transit Connect with NHTSA between Sep 2010 and Mar 2025. The most-cited component is power train (8).

Complaints
42
Filed with NHTSA
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train8
  2. Electrical system7
  3. Engine5
  4. Visibility/wiper5
  5. Service brakes4
  6. Structure4
  7. Latches/locks/linkages4
  8. Steering3
  9. Electronic stability control (esc)3
  10. Service brakes, hydraulic3
  11. Exterior lighting3
  12. Service brakes, air2
  13. Traction control system1
  14. Suspension1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20102
20116
20126
20136
20143
20152
20162
20174
20184
20192
20200
20212
20220
20231
20241
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

8 reports1 crash
“After placing vehicle in Park, vehicle rolled away and destroyed my mailbox. Luckily I was able to stop it inches away from neighbors car. There is a recall for other years, but none for this year. The vehicle has not been inspected by a dealer yet, however, after talking to the dealership service department, it is a common problem and would cost a lot to repair”
Owner complaint to NHTSAFiled Mar 20, 2025Power train, Service brakes, EngineCrash reportedODI 11649597

Electrical system

7 reports
“TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR WOULD NOT OPEN. AS A RESULT, THE CONTACT HAD TO CLIMB OVER THE EMERGENCY BRAKE AND EXIT THROUGH THE PASSENGER DOOR. THE CONTACT, AN INDEPENDENT MECHANIC, STATED THAT THE GENERIC ELECTRONIC MODULE THAT CONTROLLED ALL OF THE LOCKING MECHANISMS IN THE VEHICLE FAILED TO LOCK AND UNLOCK ON MORE THAN ONE OCCASION WHILE INSIDE OR OUTSIDE OF THE VEHICLE. FURTHERMORE, BOTH OF THE REAR SLIDING DOORS EXPERIENCED INTERMITTENT FAILURES. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 116,000.”
Owner complaint to NHTSAFiled Oct 1, 2018Electrical system, Latches/locks/linkagesODI 11132740

Engine

5 reports1 crash1 fire
“IT WAS APRIL 2016 WHEN MY CAR STARTED RUNNING ERRATICALLY (LOSE POWER, ADD POWER) AND I INSTANTLY TOOK IT IN. IT WAS DIAGNOSED WITH "RUSTY" PLUGS AND COIL; REPLACED FOR $845 AND AT 33,310 MILES. NEXT TIME I DROVE IT, ROUGH, AND HIGH THEN LOW POWER. IT "DROVE" ITSELF, SURGING AT A HIGH RATE OF SPEED, THEN STALLING. VERY SCARY. THE DEALER'S DIAGNOSIS? THE WINDSHIELD WASHER NOZZLE GASKETS HAD NOT BEEN INSTALLED, SO THEY "LEAKED" DOWNHILL ONTO THE ENGINE. APPARENTLY, FORD KNEW OR CAME TO KNOW THIS WAS A PROBLEM WITH MANY TCS, BUT THEY CHOSE NOT TO INFORM BUYERS. THE GASKETS COST $69.50. WITHOUT THIS KNOWLEDGE AND HAVING IMPROPERLY INSTALLED GASKETS, I PAID $845.15 PLUS $971.13. AT 33,402 MILES. YES IT TICKS ME OFF; I AM A DISABLED SENIOR AND I NEED THIS CAR FOR MY DOGS AND MY DISABILITY SCOOTER. BOO ON FORD. AND INDEED, WHEN I WAS POINTED UPHILL PARKING IN A PARKING LOT, MY CAR SURGED - HEADED STRAIGHT FOR A CAR. THANK GOODNESS I WAS HEADED UPHILL AND WAS ABLE TO STOP THE VEHICLE ... AFTER HAVING PAID $845.15 BEFORE REALIZING THE PROBLEM WAS NOT FIXED AND ADDING THE ADDITIONAL $971.13 BEGINNING THE NEXT DAY. (IF ANYONE NEEDS THEM I CAN TAKE DOCS TO STORE TO SCAN AND UPLOAD.) *TR”
Owner complaint to NHTSAFiled Jan 25, 2017Power train, Electrical system, EngineODI 10947648

Visibility/wiper

5 reports
“WHEN IT GETS COLD OUT DOORS THE WINDSHIELD WASHER WILL NOT WORK. I HAVE HAD IT IN TO DONLEY FORD AND THEY PUT -20 WASHER FLUID IN BUT IT STILL WILL NOT WORK. I HAVE TROUBLE SEEING WITH ALL THE SALT IN THE FRONT WINDOW. IS THERE A DESIGN FLAW ? *TR”
Owner complaint to NHTSAFiled Feb 20, 2015Visibility/wiperODI 10689601

Service brakes

4 reports3 crashes
“VEHICLE WAS INVOLVED A TRAFFIC ACCIDENT ON JULY 16,2018 AND A CONTRIBUTING WAS A WORN BRAKE SYSTEM BY MY EMPLOYER'S VEHICLE. THE BRAKE SYSTEM NEEDED REPAIRS AND IT WAS BROUGHT SUPERVISIONS ATTENTION ON SEVERAL OCCASIONS. I WAS TERMINATED BECAUSE OF THEIR VEHICLE BEING UNSAFE. THE COMPANY THAT OWNS THIS VEHICLE IS IOCAFANO'S CATERING SERVICE AT 1739 SAM RITTENBERG BLVD.THE VEHICLE WAS TRAVELING TOWARD I-95 HEADED TO SAVANNAH GEORGIA FOR A FOOD DELIVERY WHEN IT WAS INVOLVED IN A REAR END COLLISON.”
Owner complaint to NHTSAFiled Aug 20, 2018Steering, Service brakesCrash reportedODI 11121071

Structure

4 reports1 fire1 related recall
“The contact owns a 2010 Ford Transit Connect. The contact stated that while driving approximately 30 MPH, the vehicle drover over the pump in the road and both the front driver's side and front passenger side wheel exterior fender flares along with the front grill had dislodged from the vehicle. Upon inspection, the contact discovered that the plastic clips attaching the parts to the body of the vehicle had failed. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 130,000.”
Owner complaint to NHTSAFiled Mar 21, 2024StructureODI 11578744
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.