Problems · NHTSA complaints

2015 Ford Transit Connect problems

Owners filed 66 complaints about the 2015 Ford Transit Connect with NHTSA between Oct 2016 and Jul 2026. The most-cited component is structure (13).

Complaints
66
Filed with NHTSA
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Structure13
  2. Latches/locks/linkages10
  3. Power train9
  4. Engine6
  5. Steering5
  6. Back over prevention4
  7. Electrical system4
  8. Exterior lighting3
  9. Visibility/wiper2
  10. Engine and engine cooling2
  11. Air bags2
  12. Seats2
  13. Wheels2
  14. Service brakes1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20166
20174
201813
20197
202010
20216
20224
20235
20246
20253
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Structure

13 reports
“The contact owns a 2015 Ford Transit Connect. The contact stated while her husband was closing the door, he heard an abnormal sound. The driver removed the panel and located a separation. The side panels had separated, and he became aware that water was entering the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V777000 (Structure). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 133,934.”
Owner complaint to NHTSAFiled Jul 23, 2024StructureODI 11604010

Latches/locks/linkages

10 reports3 related recalls
“The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (LATCHES/LOCKS/LINKAGES), 23V502000 (LATCHES/LOCKS/LINKAGES), and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer refused to perform the recall repairs regarding the latches, locks, and linkages. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
Owner complaint to NHTSAFiled Oct 14, 2025Latches/locks/linkages, Back over preventionODI 11693357

Power train

9 reports1 crash2 related recalls
“The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 21V376000 (Power Train). The contact stated that while reversing the vehicle, the gear shifter seized and the vehicle rolled forward, crashing into a brick wall and damaging the front driver side. The failure recurred after the contact had unloaded the vehicle and the emergency brake was engaged. The contact disengaged the emergency brake and tried to shift gear when the gear shifter seized and the vehicle rolled down the driveway. The contact had to reapply the emergency brake to stop the vehicle. The contact was awaiting a tow. The rear passenger sliding door would also detach from the sliding base. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.”
Owner complaint to NHTSAFiled Oct 8, 2021Power trainCrash reportedODI 11436070

Engine

6 reports
“99398 MILES FRONT DRIVE AXLE REPLACED,99652 MILES VEHICLE GOT STUCK IN THE MIDDLE OF PARKING LOT LANE PREVENTING SHIFTING OUT OF PARK (SHIFTER BUSHING REPLACED),99690 VEHICLE TRANSMISSION REPLACED,101043 MILES VALUE COVER OIL LEAK,101500 TRUCK IDLE SURGING.”
Owner complaint to NHTSAFiled Jan 25, 2021Power train, EngineODI 11389872

Steering

5 reports
“Steering knuckle developed a crack through what appears to be defective casting of the part. Crack was noticed prior to separation of steering assembly. This could have created and extreme hazard if not noticed prior to total failure.”
Owner complaint to NHTSAFiled Nov 4, 2022SteeringODI 11492279

Back over prevention

4 reports2 related recalls
“The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The screen would display a blank screen. The back over prevention camera would also suddenly activate even while in forward drive. The vehicle was taken to the dealer, who replaced the back-over prevention camera twice; however, the failures persisted. The manufacturer was not made aware of the issue. The failure mileage was approximately 150,000”
Owner complaint to NHTSAFiled Jul 14, 2026Back over preventionODI 11750251
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.