Problems · NHTSA complaints

2017 Ford Transit Connect problems

Owners filed 28 complaints about the 2017 Ford Transit Connect with NHTSA between Oct 2017 and Jul 2026. The most-cited component is electrical system (5).

Complaints
28
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system5
  2. Service brakes4
  3. Visibility4
  4. Back over prevention3
  5. Power train3
  6. Service brakes, hydraulic3
  7. Visibility/wiper2
  8. Steering2
  9. Exterior lighting1
  10. Service brakes, air1
  11. Vehicle speed control1
  12. Engine1
  13. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20171
20185
20190
20201
20214
20223
20236
20244
20252
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

5 reports
“This was happened [XXX] in Mesa CO in winter storms negative temperatures and foot of heavy snow far away from anything car simultaneously looks with running engines when I went out of the car with my winter gear and telephone inside. For 4-5 hours didn’t find any body . I thinking I’m going to die.”
Owner complaint to NHTSAFiled Apr 7, 2024Electrical systemODI 11581610

Service brakes

4 reports
“The brakes on my car would not release. After trying to repair we determined it was due to the abs module. Since the module has to be programed by a dealer to communicate with the ecm, I stopped and turned the car over to a Ford dealer. My car was built just outside a documented recall on the abs module. I told ford thir but they did not cover the repair. It is obvious another bad part got thru and my vehicle should be included. I wrote to the ntsb before, but never heard back. When ford replaced the abs module, I keep the bad part incase someone need to inspect the failed part.”
Owner complaint to NHTSAFiled May 15, 2024Service brakesODI 11588975

Visibility

4 reports2 related recalls
“The contact owns a 2017 Ford Transit Connect. The contact stated that while reversing with the rearview camera engaged, the screen became blurry or blank. There were no warning lights illuminated. The contact stated that the failure was due to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.”
Owner complaint to NHTSAFiled Nov 14, 2024Visibility, Back over preventionODI 11625249

Back over prevention

3 reports1 related recall
“The contact owns a 2017 Ford Transit Connect. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen with the message "Camera Unavailable. The contact stated that the VIN was not included in NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.”
Owner complaint to NHTSAFiled Jul 24, 2026Back over preventionODI 11752605

Power train

3 reports2 related recalls
“See attached document for complaint”
Owner complaint to NHTSAFiled Jan 23, 2025Power trainODI 11637932

Service brakes, hydraulic

3 reports
“The contact owns a 2017 Ford Transit Connect. The contact stated that while driving at approximately 50 MPH, the front driver’s side brakes malfunctioned, and the front driver’s side wheel failed to properly rotate. The contact later examined the vehicle and discovered that the front driver’s side brake pad had become stuck to the brake rotor. The vehicle was later examined by an independent mechanic who diagnosed that the ABS Control Module and Hydraulic Control Unit had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 26,000.”
Owner complaint to NHTSAFiled Jul 18, 2024Service brakes, hydraulicODI 11603177
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.