Problems · NHTSA complaints

2018 Ford Transit Connect problems

Owners filed 22 complaints about the 2018 Ford Transit Connect with NHTSA between Sep 2018 and Jun 2026. The most-cited component is service brakes (5).

Complaints
22
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Service brakes5
  2. Steering5
  3. Power train3
  4. Electrical system2
  5. Visibility2
  6. Vehicle speed control2
  7. Service brakes, hydraulic1
  8. Engine1
  9. Latches/locks/linkages1
  10. Seats1
  11. Structure1
  12. Exterior lighting1
  13. Suspension1
  14. Wheels1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20181
20191
20202
20212
20225
20233
20243
20253
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Service brakes

5 reports
“Component Affected: Service Brakes / ABS Module / Hydraulic Braking System Description of Safety Defect: There is an active, intermittent, catastrophic failure in the front braking system/ABS module causing the front brakes to completely lock up mid-transit while operating at high speeds (60+ MPH). First Incident (April 24, 2026): During operation on a busy interstate at over 60 MPH, the front braking system experienced a sudden, catastrophic thermal lock-up. This caused violent vehicle shuddering, extreme friction heat, and heavy, thick, acrid smoke. The vehicle was brought to a dealer shop for repair. Second Incident (April 29, 2026): Four days after delivery, the identical catastrophic brake lock-up recurred mid-transit, creating an immediate fire hazard due to friction heat and smoke. An independent repair facility diagnosed the failure and replaced the ABS module. Third Incident (June 4, 2026): The identical component failure recurred while traveling at over 60 MPH on Interstate 694 with a minor child in the vehicle. The front brakes fully locked up mid-transit, creating an immediate risk of a high-speed collision, severe thermal friction, and heavy…”
Owner complaint to NHTSAFiled Jun 18, 2026Electrical system, Unknown or other, Service brakesODI 11745074

Steering

5 reports
“Power steering failed without warning. Rack and pinion had to be replaced. You now have 5 complaints on this but still no investigation open. This is clearly a manufacturer defect. $2,700 to fix. Vehicle only had 65,000 miles on it when it failed.”
Owner complaint to NHTSAFiled Jan 31, 2025SteeringODI 11639976

Power train

3 reports2 related recalls
“Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.”
Owner complaint to NHTSAFiled Dec 21, 2024Power train, Vehicle speed controlODI 11631955

Electrical system

2 reports
“LOUD NOISE W/VIBRATION AND FOUL ODOR COMING FROM HEATER BLOWER. DEALERSHIP DISCOVERED A RODENT'S NEST IN THE CLIMATE CONTROL BLOWER MOTOR. DEALERSHIP INDICATED THAT THERE IS NO REMEDY TO PREVENT RECURRENCE. DEALERSHIP ALSO MENTIONED THAT THE FORD ESCAPE HAS A HISTORY OF THE SAME PROBLEM. SEE FORD'S TSB 17-0034, PUBLISHED 3/21/17 RE FORD'S RECOMMENDED PREVENTION: "...INSTALL THE NEW INLET DUCT GASKET WITH SCREEN..." (EMPHASIS ADDED).”
Owner complaint to NHTSAFiled Feb 12, 2020Electrical systemODI 11308754

Visibility

2 reports1 related recall
“The contact owns a 2018 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 24V294000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that two dealers were made aware of the issue and informed the contact that there were no technicians at the dealer capable of performing the recall repair. The contact was promised a call back once a technician was able to service the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.”
Owner complaint to NHTSAFiled Apr 16, 2025VisibilityODI 11655051

Vehicle speed control

2 reports
“ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.”
Owner complaint to NHTSAFiled Jun 29, 2023Vehicle speed control, Service brakesODI 11529508
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.