Problems · NHTSA complaints

2003 Kia Sorento problems

Owners filed 308 complaints about the 2003 Kia Sorento with NHTSA between Dec 2002 and Mar 2025. The most-cited component is engine and engine cooling (82).

Complaints
308
Filed with NHTSA
Crashes
10
Reported by owners
Fires
3
Reported by owners
Injuries
12
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling82
  2. Engine43
  3. Fuel system, gasoline41
  4. Fuel/propulsion system34
  5. Steering31
  6. Air bags30
  7. Electrical system29
  8. Power train22
  9. Suspension17
  10. Exterior lighting17
  11. Service brakes, hydraulic15
  12. Structure12
  13. Equipment10
  14. Service brakes9

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20022
200313
200418
200513
200628
200735
200818
200924
201017
201121
201223
201315
201426
201523
201613
201711
20183
20194
20200
20210
20220
20230
20240
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

82 reports1 fire
“THE CRANK BOLT BROKE JULY 23, 2013. THE SECOND TIME WAS, THE CRANK BOLT AGAIN AND IT BROKE DECEMBER 19, 2014. THE ODOMETER WAS AT 133181 FOR THE SECOND BOLT BREAK. *TR”
Owner complaint to NHTSAFiled Feb 1, 2015Engine and engine coolingODI 10680375

Engine

43 reports3 crashes
“TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE VEHICLE STALLED AND LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS CONCERNED FOR HIS SAFETY WHEN THE VEHICLE STALL THE CONTACT WAS CONCERNED THAT IT WAS RELATED TO THE FUEL SYSTEM WHILE DRIVING AT APPROXIMATELY 60 MPH, THE SPUTTERED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE FUEL PUMP WAS REPLACED, A TUNE UP WAS PERFORMED, THE CAMSHAFT SENSOR, AND TIMING BELT WAS ALSO REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED WAS CONCERNED THAT THE FUEL SYSTEM WAS THE CAUSE OF THE FAILURE. LAKESHORE KIA, 330 E HOWZE BEACH RD #2, SLIDELL, LA 70461, (888) 220-8645, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.”
Owner complaint to NHTSAFiled Oct 1, 2019EngineODI 11265349

Fuel system, gasoline

41 reports1 related recall
“IT IS BEYOND ME HOW KIA MOTORS CAN GET AWAY WITH TELLING A BUNCH OF AUTOMOBILE ENGINEERS, THAT THE PROBLEM WITH THERE VEHICLES SPITTING BACK GASOLINE ONTO A PERSON AND KIA MOTORS TELLING THEM IT'S AN AIR FILTER. I TOOK MY2003 KIA SORENTO BACK TO THE DEALERS THINKING I WAS GOING TO GET A NEW CHARCOAL FILTER WHEN ALL WAS SAID AND DONE I RECEIVED A $20 AIR FILTER FOR THE CHARCOAL CHAMBER WHICH HAD NO PROBLEM TO BEGIN WITH. I STILL HAVE A 2003 KIA SORENTO THAT SPITS FUEL BACK ON TO ME AND I"M WAITING FOR THE DAY SOMEONE THROWS A CIGARETTE BUTT AT ME AND I CATCH FIRE< BECAUSE I WILL OWN KIA OF AMERICA AND A WEALTHY LAWSUIT AGAINST THE NATIONAL TRAFIC SAFETY PANEL. DO YOU KNOW I HAD A SHORT ACCESS TO A KIA SITE RECENTLY AND SEEN OVER 100 SERVICE BULLETINS, NOT JUST 8 THAT ARE ON THIS SITE I GUESS YOU PEOPLE FORGOT WHO YOU WORK FOR THE UNITED STSTES PEOPLE/NOT KIA MOTORS AND YOU CAN BET YOUR ASS I'M NOT DONE UNTIL EVERYONE OF MY SERVICE BULLETINS IS ADDRESSED SO YOU BEAN COUNTERS BETTER START FIGURING BLAME BECAUSE AS I SAID WHEN I'M DONE YOU'LL SEE THIS IS BULLSHIT IF THIS WERE FORD, CHEVY OR CHRYSLER YOU WOULD HAVE DRAGGED THEY'RE ASS ACROSS THE COALS WELL YOU…”
Owner complaint to NHTSAFiled Jan 28, 2016Fuel system, gasolineODI 10822953

Fuel/propulsion system

34 reports
“WHEN PUMPING GAS THERE IS A SUDDEN SPEWING OF GASOLINE OUT OF THE TANK AND ALL OVER ME. I MANAGED SEVERAL TIMES TO GET A FEW GALLONS IN BY PUMPING SLOWLY BUT THE NEXT DAY THE GAS GAGE READS EMPTY AND HAS ACTUALLY RUN OUT OF GAS SEVERAL TIMES! SO NOT ONLY AM I HAVING A PROBLEM PUTTING GAS IN, IT IS IMMEDIATELY DRAINING OR LEAKING OUT!”
Owner complaint to NHTSAFiled Nov 6, 2018Fuel/propulsion systemODI 11149624

Steering

31 reports1 crash
“TAKATA RECALL THE CRANKSHAFT PULLEY BOLT KEEPS COMING LOSE AND THIS CAUSES THE STEERING WHEEL TO BECOME STIFF. THIS HAPPENED IN THE MIDDLE OF TRAFFIC AND HAD TO GET IT TOWED TO A FRIENDS HOUSE. CURRENTLY THE CAR IS NOT DRIVEABLE FOR OVER TWO WEEKS.”
Owner complaint to NHTSAFiled Nov 23, 2017SteeringODI 11048181

Air bags

30 reports5 crashes
“For some reason, KIA has halted production of the Air Bag Clock Spring mechanism for 2003 Kia Sorento's EX with cruise control. In my opinion, this was a vital component of the Air Bag safety system for any vehicle. So why the halt in the production of this vital part. Kia part #93490-3E160. Maybe the NHTSA can get an answer to this. I'm sure I not the only one driving a 2003 with the Air Bag light illuminated.”
Owner complaint to NHTSAFiled Mar 20, 2025Air bagsODI 11649598
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.