Problems · NHTSA complaints

2019 Kia Sorento problems

Owners filed 435 complaints about the 2019 Kia Sorento with NHTSA between Jul 2018 and Oct 2026. The most-cited component is engine (160).

Complaints
435
Filed with NHTSA
Crashes
10
Reported by owners
Fires
19
Reported by owners
Injuries
16
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine160
  2. Electrical system68
  3. Structure56
  4. Power train51
  5. Fuel/propulsion system24
  6. Exterior lighting22
  7. Forward collision avoidance18
  8. Visibility/wiper16
  9. Engine and engine cooling14
  10. Vehicle speed control14
  11. Service brakes13
  12. Lane departure12
  13. Steering11
  14. Trailer hitches7

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20185
201936
202028
202114
202231
202358
2024107
202587
202669

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

160 reports2 crashes11 fires
“My Car started to have extreme oil consumption around 100,000 miles I was able to keep it maintained by adding oil frequently but finally part of my motor stopped functioning and I was forced to replace my motor. I got my car back June 22,2026 but the new motor also has had the same issue. I did purchase a warranty for 3 years but unfortunately it only covers one replacement. This motor did not even last 6 months.”
Owner complaint to NHTSAFiled Oct 27, 2026EngineODI 11774014

Electrical system

68 reports3 crashes7 fires
“Engine seized per Kia Inspected by Kia after AAA TOWED AND COULD NOT START CAR warning lamps have been on for over 6 months. Kia inspected and ran diagnostics at that time and said it was nothing to fix just an annoying dashboard malfunction.”
Owner complaint to NHTSAFiled Sep 4, 2026Power train, Electrical system, EngineODI 11762149

Structure

56 reports1 crash
“About 1 month ago, i noticed on the hood, several areas (10-12) of bubbling and peeling of the paint. On the Side upright panel next to the windshield on the passenger side, there is a big area of peeling and bubbling paint. Paint is called Snow white Pearl. On the driver side panel above the handle, there is more bubbling of the paint. There are several other areas all over the car that is bubbling up and will peel soon. This will start to rust very soon. It was inspected by the local dealer and confirmed. This should not happen to any car. I was told it was defective paint/sealer from manufacturer. I am on restricted income and can not afford to pay for this repainting of my car.”
Owner complaint to NHTSAFiled Apr 6, 2026StructureODI 11729446

Power train

51 reports1 fire
“Had to replace transmission at 133k miles. It was jolting sometimes providing a hard jolt at times will driving. There are also times of what feels like a cylinder misfire. Oil is constantly leaking and have to replace oil every 1k Miles. Have had multiple shops look at it and not able to find anything. Now during acceleration there is a huge grey smoke cloud coming from the exhaust. Looking at this site and through online it seems to be a common issue with this car and engine. So there has been multiple issues with this car - oil consumption of the engine leading to smoke in the exhaust and the transmission which was replaced a week ago”
Owner complaint to NHTSAFiled May 11, 2026Power train, EngineODI 11737159

Fuel/propulsion system

24 reports1 crash3 fires
“The vehicle involved is a 2019 Kia Sorento with approximately 111,000 miles. Over the course of ownership, the vehicle has experienced numerous unresolved mechanical and safety-related issues, including ongoing fuel leak concerns, excessive oil consumption/loss of oil, rough shifting, shift solenoid problems, rattling noises, shaking/vibration while driving, and repeated drivability issues. The primary safety concern at this time is a suspected fuel leak that multiple independent mechanics have identified. I have been told by at least three separate mechanics that the vehicle appears to have a fuel leak. During my most recent oil change at Valvoline, the technician expressed concern about the safety of driving the vehicle in this condition and warned me that driving a vehicle with a fuel leak could be dangerous. I previously brought the vehicle to Kia dealerships multiple times while the extended warranty was active and specifically requested inspection for the suspected fuel leak. On at least three separate visits, I was informed by the dealership that they could not find or confirm a leak. Because the issue was never resolved or properly diagnosed while under…”
Owner complaint to NHTSAFiled May 15, 2026Engine, Fuel/propulsion systemODI 11738133

Exterior lighting

22 reports
“The right headlight has stopped working as of 1 week ago. The car was returned to the KIA dealership for this issue as well as a hesitation while driving and a chronic bumping sound in the car while driving. The car was kept at the dealership for 3 days Sept 3,4 & 5 2025 and the headlights per the dealership were realigned. The Right headlight was on at the dealership but on Sept 6 2025 is back out. No warning showing on the dash and no warning on the dash when the light was first noticed being off. I have used all the light selector switch settings and nothing changes, moved wires on the back of the light housing, nothing. Tapped on the light front and back, nothing. My concern is the light is out so no night driving and the lack of the sensors warning the light is out. MAJOR SAFETY ISSUE.”
Owner complaint to NHTSAFiled Sep 6, 2025Exterior lightingODI 11685509
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.