Problems · NHTSA complaints

2013 Kia Soul problems

Owners filed 670 complaints about the 2013 Kia Soul with NHTSA between Jan 2013 and Nov 2026. The most-cited component is engine (286).

Complaints
670
Filed with NHTSA
Crashes
23
Reported by owners
Fires
46
Reported by owners
Injuries
25
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine286
  2. Steering155
  3. Electrical system73
  4. Service brakes, hydraulic68
  5. Engine and engine cooling45
  6. Service brakes31
  7. Fuel/propulsion system27
  8. Air bags18
  9. Vehicle speed control17
  10. Structure15
  11. Power train14
  12. Visibility/wiper12
  13. Exterior lighting10
  14. Suspension9

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201314
201422
201518
201613
201712
201838
2019117
202071
202158
202250
202380
2024112
202537
202628

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

286 reports1 crash30 fires1 related recall
“There are multiple recalls, including total engine failure recall, Kia is refusing to have it towed or reimburse for tow to dealership to fix recalls. I’ve attempted through local dealership and through Kia care corporate. There have been at least 6+ recalls, 3 of which are “urgent”, Kia has failed to repair ANY of them. I’ve already had to pay to have this vehicle towed twice when the engine failure occurred and again when I moved.”
Owner complaint to NHTSAFiled Oct 19, 2026Steering, Unknown or other, EngineODI 11772118

Steering

155 reports1 crash
“Steering Collumn Rod failed, mechanic said 2013 souls, all of them are affected, and break/go bad. Once repaired, after alignment and new tires, steering wheel rubs against column and no longer is auto steering. Paint came off of black and chrome rails and body at 50,000miles. Lastly, Electrical components stopped working at 65,000 miles. Electrical for rear side mirrors, front door locks no longer work or unlock while driving, drivers door no longer stays locked and remains open with door ajar light on.”
Owner complaint to NHTSAFiled Nov 6, 2026Steering, Electrical systemODI 11776381

Electrical system

73 reports3 crashes6 fires
“While parked at the top of our driveway on a portion that is only a mild slope and in first gear (a manual transmission) with the parking brake fully engaged, the car rolled backwards down the steep driveway and into a tree. The car had been parked with the key out of the ignition for 5-10 minutes. There were some leaves on the driveway but it was not wet. The parking break has acted iffy on this car before but not to this extent. If the car had not rolled the way it did, it could have hit someone!”
Owner complaint to NHTSAFiled Nov 3, 2026Electrical system, Service brakesCrash reportedODI 11775438

Service brakes, hydraulic

68 reports10 fires1 related recall
“The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was parked, turned off, and unoccupied, the contact heard a noise outside and discovered that the vehicle had caught on fire near the engine compartment. The contact extinguished the fire using water and salt. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, where it was diagnosed that the HECU fuse had failed and that the burning was coming from the ABS module. The contact was not informed of the necessary repairs or replacements. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 222,892.”
Owner complaint to NHTSAFiled Oct 9, 2026Service brakes, hydraulicFire reportedODI 11770225

Engine and engine cooling

45 reports4 fires
“The contact owns a 2013 Kia Soul. The contact stated that while driving 25 MPH, the check engine and TPMS warning lights illuminated. The vehicle was taken to Auto Zone, where DTC: P0420 was retrieved. The contact was informed that the failure was associated with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under the recall and that an engine inspection was required as part of a diagnostic test. The manufacturer was notified of the failure by phone, a case was filed, and the contact was informed that the vehicle was previously repaired under the recall in 2022. The contact stated that the recall repair failed to prevent the failure. The failure mileage was approximately 190,000.”
Owner complaint to NHTSAFiled Oct 7, 2026Engine and engine cooling, Tires, EngineODI 11769689

Service brakes

31 reports2 crashes1 fire
“Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.”
Owner complaint to NHTSAFiled Oct 13, 2025Structure, Vehicle speed control, Service brakesODI 11693140
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.