2016 Kia Soul problems

“As the original owner of this 2016 Kia Soul (approx. 124,000 miles), I am filing this safety and consumer compliance complaint for severe engine failure and a failure of manufacturer recall notification systems. On [XXX], my vehicle experienced severe power loss on the highway and extreme oil consumption. An inspection by an independent repair facility revealed catastrophic engine failure due to piston ring degradation, severe crankcase blow-by, and oil contamination of the exhaust system. The repair shop informed me that these symptoms directly align with known manufacturing defects covered under active safety recalls, specifically NHTSA Recall 19V-120 and the Hyundai/Kia Engine Litigation II settlement (No. 8-18-cv-0223-JLS-JDE, C.D. Cal), for which my VIN is a confirmed match. On [XXX], I brought the vehicle to VanDevere Kia of Akron for evaluation. Service associate Jackie Mundri informed me I was denied engine replacement coverage, with Kia claiming I waited "too long" to address the recalls. When I escalated this to Kia Consumer Affairs and spoke with a representative named Cassandra, I was told it was my personal responsibility to proactively check for…”

“The contact owns a 2016 Kia Soul. The contact stated that the vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that prior to the dealer visit, the check engine warning light was illuminated. The contact stated that the dealer had not successfully completed the recall repair, because the check engine warning light remained illuminated when the vehicle was retrieved. The contact informed the dealer that the recall instructions required a catalytic converter inspection and a diagnostic scan to read and clear the trouble codes; however, the dealer responded by claiming that the recall parameters only authorized a software update. The failure mileage was 230,000.”

“Vehicle suffered a sudden, dangerous loss of power on the highway at 70 mph, dropping immediately to 20 mph, creating a severe safety risk. The vehicle has an active P0420 code. The official NHTSA database confirms that Safety Recall SC176 (Campaign 19V120) is INCOMPLETE for this vehicle. However, the KIA dealership and KIA corporate are actively refusing to honor the federal recall, falsely claiming the vehicle is past an 8-year/80,000-mile emissions warranty limitation. They are also forcing a $249 diagnostic fee to investigate an open, incomplete safety campaign.”

“I HAVE A 2016 KIA SOUL THAT HAS BEEN HAVING DRINKING OIL EVERY 2-3 WEEKS BUT THERE ISNT ANY OIL LEAKING ON THE GROUND.LAST WEEK I WAS DRIVING HOME AND MY CAR WOULNT GO OVER 20MPH I TOOK IT TO KIA AND THEY SAID I NEED A CATALYTIC CONVERTER THE OIL IS STILL ESCAPING SOMEWHERE AND WHEN I LOOKED AT THE RECALLS MY VIN DIDNT SHOW I HAD ANY BUT MY CAR IS SOMEHOW HAVING THE SAME ISSUES AND I HAVE 108,000 MILES”

“I can not gain speed. The dealership says it’s the catalytic converter and there is an active recall for this on Kia souls. They previously did recall work to my car but now the catalytic converters not showing as a recall”

“Whistling noise and problem with acceleration over 35mph and drifting uphill. Although VIN number did not appear on the listed recall, the repair work recommended and partially completed by Kia repair dealer points directly to the description of an oil consumption problem that includes the 2016 Kia Soul. Some repairs done at Kia XXX and some done at Scott Kia in [XXX] (where I reside).”